Samsung SCX-4216F User Manual page 142

Condition
The numbers stored in the
memory do not dial
correctly.
The document does not
feed into the machine.
Faxes are not received
automatically.
The machine does not
send.
The incoming fax has
blank spaces or is received
with a poor-quality.
Some of the words on a
incoming fax are
stretched.
There are lines on the
documents you send.
The machine dials a
number, but a connection
with another fax machine
fails.
Documents are not stored
in the memory.
Blank areas appear at the
bottom of each page or on
other pages, with a small
strip of text at the top.
Suggested solutions
Make sure that the numbers are stored in the memory
correctly. Print a Phonebook list, referring to the Facsimile
User's Guide.
• Make sure that the document is not wrinkled and you are
putting it in correctly. Check that the document is the
right size, not too thick or thin.
• Make sure that the ADF (Automatic Document Feeder)
cover is firmly closed.
• The FAX mode should be selected.
• Make sure that there is paper in the tray.
• Check to see if the display shows "Memory Full."
• Make sure that the document is loaded in the ADF or on
the document glass.
• "TX" should show up on the display.
• Check the other fax machine you are sending to, to see if
it can receive your fax.
• The fax machine sending you the fax may be faulty.
• A noisy phone line can cause line errors.
• Check your machine by making a copy.
• The toner cartridge may be empty. Replace the toner
cartridge, referring to page 7.8.
The fax machine sending you the fax had a temporary
document jam.
Check your scan glass for marks and clean it. See
page 7.5.
The other fax machine may be turned off, out of paper, or
cannot answer incoming calls. Speak with the other
machine operator and ask her/him to sort out the problem.
There may not be enough memory to store the document.
If the display shows a "Memory Full" message, delete any
documents you no longer need from the memory and then
restore the document.
You may have chosen the wrong paper settings in the user
option setting. See page 1.20 for the paper tray and
page 3.10 for the Bypass tray.
T 8.23
ROUBLESHOOTING
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