Troubleshooting - Saeco Odea Giro Plus Operation And Maintenance Manual

28

TROUBLESHOOTING

P
ROBLEMS
The machine does not turn on.
Coffee is not hot enough.
Hot water or steam is not dispensed.
Coffee has little crema.
The machine takes a long time to warm
up or the amount of water dispensed
from the wand is too little.
The brew group does not come out.
The machine grinds the coffee beans but
no coffee comes out.
(see note)
The coffee is too weak.
(see note)
Coffee is brewed slowly.
(see note)
Coffee leaks out of the dispensing head.
Brewing does not start.
The machine grinds the coffee, but
coffee does not brew.
Note: If dealing with an initial start-up or if the coffee blend has been changed, a certain number of coffees must be
brewed in order to allow the machine to optimize the parameters.
Please contact Saeco or an authorized service center for any problems not covered in the above table or when the
suggested solutions do not solve the problem.
C
AUSES
The machine is not connected to the
power source.
The plug has not been plugged into the
back of the machine.
Machine in stand-by.
The cups are cold.
The hole of the steam wand is clogged.
The coffee blend is unsuitable or coffee
is not freshly roasted.
The machine's water circuit is obstructed
by limescale build-up.
The brew group is out of place.
Dregdrawer is inserted.
Water tank is empty.
Brew group is dirty.
The water circuit is not primed.
Rare event that occurs when the
machine is automatically adjusting the
dose.
The coffee volume knob is turned to
the left.
Rare event that occurs when the
machine is automatically adjusting the
dose.
Coffee is too fi ne.
Circuit is not primed.
The brew group is dirty.
Dispensing head is clogged.
Coffee bean lid is not closed properly.
The opti-dose adjustment is not at the
optimal setting.
S
OLUTIONS
Connect the machine to the power source.
Insert the plug into the machine's power
socket.
Press the brew button to start the machine.
Warm the cups with hot water.
Clean the hole of the steam wand using a pin.
Change coffee blend.
Descale the machine.
Turn the machine on. Close the service door.
The brew group is automatically placed in the
correct position.
Remove the dregdrawer fi rst, then the brew
group.
Fill the water tank and prime the water circuit
again.
Clean the brew group.
Prime the circuit again by dispensing water
from the hot water wand.
Brew a few coffees as described in the
manual.
Turn the knob clockwise.
Brew a few coffees as described in the
manual.
Adjust the grinder to a coarse grind (see
page 15).
Prime the circuit again by dispensing water
from the steam wand.
Clean the brew group.
Clean the dispensing holes with a soft cloth.
Correctly place the lid on the coffee bean
hopper and press it fi rmly.
Change the opti-dose adjustment
(see page 14).