Table Of Contents - Technicolor TG789vac v2 Installation Manual

TABLE OF CONTENTS

1 Introduction ............................................................................................................................................................... 5
1.1 Welcome letter .................................................................................................................................................. 6
2 Technicolor Gateways ................................................................................................................................................ 7
2.1 Technicolor TG789VAC v2 gateway.................................................................................................................... 7
2.2 Customized firmware ........................................................................................................................................ 9
2.3 External configuration software ........................................................................................................................ 9
3 Physical installation .................................................................................................................................................. 10
3.1 Package description ......................................................................................................................................... 10
3.2 Physical Installation Environment ................................................................................................................... 11
3.3 Connections Overview .................................................................................................................................... 11
3.3.1 Splitterless ................................................................................................................................................... 11
3.3.2 Installation of a POTS splitter ...................................................................................................................... 12
3.3.3 Installation of an ISDN-splitter .................................................................................................................... 13
4 Start of the installation ............................................................................................................................................ 15
4.1 Initial Setup ..................................................................................................................................................... 15
4.2 Reconfigure my GATEWAY ............................................................................................................................... 21
4.2.1 Securing the gateway .................................................................................................................................. 24
4.2.2 Configuring the network access credentials ............................................................................................... 24
4.2.3 Access Line type .......................................................................................................................................... 25
4.2.4 Network time Protocol ................................................................................................................................ 26
4.2.5 Wireless LAN configurations ....................................................................................................................... 26
4.2.6 Finalizing the configuration ......................................................................................................................... 29
4.3 The web interface to the gateway ................................................................................................................... 30
5 Installation troubles ................................................................................................................................................. 33
5.1 Installation menu did not appear .................................................................................................................... 33
5.2 Wizard did not detect the Gateway................................................................................................................. 33
5.3 LED diagnostics ................................................................................................................................................ 35
5.4 Browsing to the Gateway ................................................................................................................................ 36
5.5 Troubleshooting .............................................................................................................................................. 37
5.5.1 How to perform a hardware reset to factory defaults. ............................................................................... 37
5.5.2 Factory default service settings .................................................................................................................. 37
5.5.3 Wrong configuration profile selected ......................................................................................................... 37
5.6 Helpdesk contact phone numbers .................................................................................................................. 38
5.7 Software download ......................................................................................................................................... 38
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