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3
Maintenance and Service
When properly maintained, your appliance will give you
many years of trouble-free service. Contact your dealer to
answer questions regarding proper operation, troubleshoot-
ing and service for your appliance. Visit www.quadrafire.
com/owner-resources to view basic troubleshooting, FAQs,
use & care videos. We recommend annual service by a
qualified dealer.
This pellet heater has a manufacturer-set minimum low
burn rate that must not be altered. It is against federal
regulations to alter this setting or otherwise operate this
pellet heater in a manner inconsistent with operating
instructions in this manual.
A. Proper Shutdown Procedure
Turn user interface OFF, let appliance completely cool and
exhaust blower must be off. After cooling unplug appliance
before servicing.
B. Quick Reference Maintenance Chart
Follow the detailed instructions found in this section for each step listed as referenced in the
chart below.
Cleaning or Inspection
Fire pot
Ash Removal from Firebox
Glass
Hopper
Exhaust Path, Drop Tube and Behind
Baffles
Door Handle & Gasket Inspection
Blower, Convection
Blower, Exhaust
Firebox - Prepare for Non-Burn Season
Venting System
NOTICE: These are recommendations. When burning high ash content pellet fuel or a/pellet mix
you may need to clean the fire pot several times a day. Clean the stove and fire pot more
frequently if you encounter heavy build-up of ash at the recommended interval or you see
soot coming from the vent. Not properly cleaning your appliance on a regular basis will
void your warranty.
April 18, 2018
Frequency
As needed
About 5 bags of fuel depend-
ing on ash build-up
When clear view of fire pot
becomes obscure
Every ton of fuel (50 bags)
Every ton of fuel (50 bags) or
more frequently
Prior to heating season
Every ton of fuel or more fre-
quently depending on perfor-
mance
Every ton of fuel or more fre-
quently depending on perfor-
mance
At end of heating season
Every 3 tons of fuel or more
frequently depending on per-
formance
7080-166B
CAUTION
Shock and Smoke Hazard
• Smoke spillage into room can occur if appliance
is not cool before unplugging.
• Risk of shock if appliance not unplugged before
servicing appliance.
Daily Weekly Monthly
OR
X
OR
X
OR
X
OR
OR
OR
OR
OR
OR
OR
TREKKER
Yearly
X
X
X
X
X
X
X
13
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