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Problem
Points to check
It may take between several tens of
seconds and several minutes after
you power-on the V-STUDIO 20
until it is recognized by your
computer.
Is the V-STUDIO 20 connected?
Installation does not
finish successfully when
Could your computer be operating
you connect the
on its battery?
V-STUDIO 20 hardware.
Could other USB devices be
connected?
Does your computer meet the USB
specifications?
"Found New Hardware
Could you have connected the
Wizard" appears even
V-STUDIO 20 to a different USB
though you installed the
connector of your computer than
driver (Windows XP)
when you installed the driver?
A numeral such as "2-"
Could you have connected the
has appeared in front of
V-STUDIO 20 to a different USB
the device name
port?
(Windows Vista)
Action
This is not a malfunction.
Please wait until the Found New Hardware Wizard appears.
Once again, make sure that the V-STUDIO 20 is correctly connected to your computer.
Operation may not be stable if your computer is operating on its battery. Please
connect your computer to a power supply.
Perform the installation with all USB devices (other than a mouse and keyboard)
disconnected from your computer.
Operation may be unstable if your computer does not meet the electrical requirements
of the USB specification.
In this case, you may be able to solve the problem by connecting a self-powered USB
hub (a USB hub that has an internal power supply or AC adaptor).
If your computer or USB hub has two or more USB connectors, connecting the
V-STUDIO 20 to a different USB connector may cause the "Found New Hardware
Wizard" to appear even though the driver has already been installed.
This is not a malfunction.
Install the driver as described in "Installing the VS-20 Driver" (p. 11).
If you connect the V-STUDIO 20 to a different USB port, the operating system may
automatically add a number at the beginning of the device name; this is not a problem
for using the V-STUDIO 20. If you want to return to the device name without this
number, you can either connect the V-STUDIO 20 to the same USB port as when you
installed the driver, or reinstall the driver. -> "Installing the VS-20 Driver" (p. 11)
Troubleshooting
35
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