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Quick Reference; Troubleshooting; Need Help - Lorex ECO Blackbox+ LH010H Series Quick Networking Manual

Digital video surveillance recorder

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Register for Lorex DDNS
4
a
http://www.lorexddns.net
Open your web browser and go to:
Click Step 1 and create a new My Lorex account or sign in with
b
an existing account.
Click Warranties and click Activate Warranties. Fill in the registration form and click Save
c
Warranty. Check the sticker under your DVR for the Product Model Number and Serial Number.
d
Click Set Up a New DDNS
f
Fill out the My DDNS form:
Product Warranty: Select the product warranty you
created in the previous steps.
Device Name: Enter a name for your device of your choice.
MAC Address: Enter the MAC address of your Lorex
system recorded in Step 1.
URL Request: Enter the web site address that will be
used to connect to your Lorex system. (e.g. tomsmith)
Click Save to register your product for DDNS.
g
An automated REGISTRATION CONFIRMATION E-MAIL will be sent to your email.
Print and save this confirmation. You will need to enter it into your system to enable remote access.
Domain Name/URL Request:
Record your
information here:
DDNS User Name:
DDNS Device Password:
Connect Over the Internet
6
PC
a
Install and run the Lorex Client 11 software.
a
Open Safari and enter the DVR's DDNS
See Step 2 for details.
address into the address bar as shown below.
b
Enter the following information:
IP Address: Enter the URL Request followed
by .lorexddns.net. For example, if your URL
Request is tomsmith, enter tomsmith.lorexddns.net
User Name: The default user name is admin.
Password: By default, the password is left blank.
Client Port: By default, this is 9000.
If you have not done so, install the plug-in (see
Step 2) and then re-enter the DDNS address after
restarting Safari.
b
Enter the DVR User Name and Password and
tomsmith.lorexddns.net
click Login.
9000
By default, the User Name is admin and
the password is left blank.
c
Click Login to access your DVR. Lorex Client
11 connects to your DVR and streams live video
from your cameras.
Congratulations! You can now connect over the Internet to view and playback
video. See Step 7 to connect to your DVR on your mobile phone or tablet.
Quick Networking Guide
Enable DDNS on your DVR
5
a
Click on Main Menu
then click Network
Click the DDNS tab.
b
c
Select Enable in the DDNS drop-down menu.
Enter the following into the DDNS Setup menu (as recorded in step 4g):
d
Please allow 10~15 minutes for the DDNS servers to update with your new
DDNS address before proceeding to Step 6.
Mobile Connection
7
Mac
iPhone / iPad
a
Download the free Lorex Mobile ECO
app from the App Store.
b
Tap the Lorex Mobile ECO icon.
HTTP Port
http:// URL Request
(Default: 80)
c
Touch
menu and touch Add.
http://tomsmith.lorexddns.net:80
d
Enter the following:
.lorexddns.net
Colon
e
Touch OK then Back.
f
Congratulations! You can now view video from your cameras on your smartphone or tablet.
ECO Blackbox+ LH010H Series
Digital Video Surveillance Recorder
from the menu bar,
.
Select Enable
Domain Name: Enter
Domain Name/URL Request
User Name: Enter DDNS
User Name
Password: Enter DDNS
Device Password
Click Apply to save your settings.
NOTE: You must complete ALL previous steps before connecting
using a mobile device. See the Instruction Manual on
the CD for other mobile platforms.
Android
a
Download the free Lorex Mobile ECO
app from the Google Play Store.
b
Tap the Lorex Mobile ECO icon.
c
Touch
to open the Device List
to open the Device List
menu and touch Add.
d
Enter the following:
Device Name: Give your system
a name of your choice
Address: Enter the URL Request,
followed by .lorexddns.net
(e.g. tomsmith.lorexddns.net)
Port: Enter the Mobile Port number
of the DVR (by default, port 1025)
User ID: Enter the DVR's user
name (default: admin).
Password: Enter the DVR's mobile
access password (default: 0000)
Max Channel: Enter the DVR's
number of channels (4, 8, or 16).
e
Touch OK then Back.
f
Touch +
Touch the name of your
Touch the name of your
DVR and select the channel
DVR and select the channel
you would like to display in
you would like to display in
the selected space. Repeat
the selected space. Repeat
to view additional channels.
to view additional channels.
60 Minutes

Quick Reference

Default passwords:
Local System Access
Remote Connection
(PC & Mac)
Mobile Connection
(Smartphone & Tablet)
Default system ports:
• HTTP Port: 80
• Client Port: 9000
• Mobile Port: 1025
All ports must be port forwarded to enable access to the
system over the Internet. See Step 3 for details.

Troubleshooting

Error
Possible Causes
Cannot connect to
Ports not forwarded
the DVR over the
Internet
DDNS Setup not
completed
Ports are blocked
by Internet Service
Provider (ISP)
Multiple routers
installed in local
network
Could connect to
DVR internal IP
system previously,
address has changed
but no longer can
Cannot connect
IP address used from
to the DVR using
outside local network
a smartphone or
tablet
Router is blocking
DDNS connection
from internal network
DVR Title: Give your system a
name of your choice
Server: Enter the URL Request,

Need Help?

followed by .lorexddns.net
(e.g. tomsmith.lorexddns.net)
Port: Enter the Mobile Port number
See the complete Instruction Manual on the CD.
of the DVR (by default, port 1025)
User ID: Enter the DVR's user
name (default: admin).
Password: Enter the DVR's mobile
access password (default: 0000)
Visit www.lorextechnology.com/support
Max Channel: Enter the DVR's
number of channels (4, 8, or 16).
It's all on the Web
Touch +
w w w. l or e xt e c h n o l og y. co m
Information in this document is subject to change without notice. As our products are subject to continuous
improvement, Lorex Technology Inc. and our subsidiaries reserve the right to modify product design, specifications
and prices, without notice and without incurring any obligation. E&OE © 2013 LOREX. All rights reserved.
User Name
Password
• admin
• 000000
• admin
• left blank
• admin
• 0000
Solutions
Port forward the ports shown above.
See Step 3 for details.
Complete Steps 4 & 5 to register
your DVR for DDNS.
Some ISP's block port 80. Reassign
the HTTP port to anything above
1026. Re-complete Step 3 with the
new port number. If this does not
work, contact your ISP for assistance.
If you have multiple routers,
additional setup may be required.
See the Easy Connect Manual on the
CD for details.
This can occur if your router resets
due to power failure. Set up a fixed
IP address for your DVR. See the
Instruction Manual on the CD for details.
Use the DDNS address to connect to
the DVR using a mobile application.
See Step 7.
Turn off WiFi connection and
attempt to connect using 3G or
mobile network
OR
LH010H ECO Blackbox+ Series Quick Network Guide - English - R1
1-05022013

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