Lorex Vantage LH010 ECO BLACKBOX SERIES Instruction Manual

Lorex Vantage LH010 ECO BLACKBOX SERIES Instruction Manual

Digital video surveillance recorder
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DIGITAL VIDEO SURVEILLANCE RECORDER
Instruction Manual
English Version 1.0
THE ECONOMICAL SOLUTION TO PROTECT YOUR
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www.lorextechnology.com
Copyright © 2012 Lorex Technology Inc.
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LH010 ECO BLACKBOX SERIES
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Summary of Contents for Lorex Vantage LH010 ECO BLACKBOX SERIES

  • Page 1 DIGITAL VIDEO SURVEILLANCE RECORDER Instruction Manual English Version 1.0 THE ECONOMICAL SOLUTION TO PROTECT YOUR HOME BUSINESS RETAIL INDUSTRY BUSINESS HOME BUSINESS OUTDOOR LH010 ECO BLACKBOX SERIES www.lorextechnology.com Copyright © 2012 Lorex Technology Inc.
  • Page 2 Thank you for purchasing the ECO BlackBox Series Digital Video Surveillance Recorder. This manual refers to the following models: • LH014 (4-channel) • LH018 (8-channel) • LH016 (16-channel)  For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at: www.lorextechnology.com CAUTION...
  • Page 3 For all other matters, visit www.lorextechnology.com By Phone: North America: : 1-888-425-6739 Customer Service (for warranty matters) (1-888-42-LOREX) : 1-877-755-6739 Tech Support (for technical/installation issues) (1-877-75-LOREX) Mexico: 001-800-514-6739 International: +800-425-6739-0 (Example: From the UK, dial 00 instead of +)
  • Page 4 1-888-425-6739 (1-888-42-LOREX) Soporte técnico Soutien technique (para asuntos técnicos/la instalación) (pour les questions d’ordre technique ou relatives à 1-877-755-6739 (1-877-75-LOREX) : 1-877-755-6739 (1-877-75-LOREX) l’installation) Mexique : 001-800-514-6739 Mexico: 001-800-514-6739 Internacional: +800-425-6739-0 International : +800-425-6739-0 (par exemple : à partir du Royaume-Uni, composez le 00 au lieu de +)
  • Page 5 Please make sure to register your product at www.lorextechnology.com to receive product updates and technical support THIS PRODUCT MAY REQUIRE PROFESSIONAL INSTALLATION LOREX IS COMMITTED TO FULFILLING YOUR SECURITY NEEDS • We have developed user friendly products and documentation. Please read the Quick Start Guide and User Manual before you install this product.
  • Page 6 ESTE PRODUCTO PUEDE EXIGIR UNA IN- CE PRODUIT PEUT NÉCESSITER UNE STALACIÓN PROFESIONAL INSTALLATION PROFESSIONNELLE LOREX S’ENGAGE À RÉPONDRE À VOS LOREX SE COMPROMETE A SATISFACER BESOINS EN MATIÈRE DE SÉCURITÉ SUS NECESIDADES EN SEGURIDAD • Favor de leer la guía de instalación rápida y la •...
  • Page 7: Important Safeguards

    Important Safeguards In addition to the careful attention devoted to quality standards in the manufacture process of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to ensure your enjoyment and proper use of the product and accessory equipment.
  • Page 8 Installation (Continued) Service Ventilation Servicing - Slots and openings in the case are - Do not attempt to service this product provided for ventilation to ensure reliable operation of yourself, as opening or removing covers may expose the product and to protect it from overheating. These you to dangerous voltage or other hazards.
  • Page 9 NOTICES FCC/IC Notice: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction, may cause harmful interference to radio communications.
  • Page 10 No claim is made to the exclusive right to use the trademarks listed, other than the trademarks owned by Lorex Technology Inc. We reserve the right to change models, configurations or specifications without notice or liability. Product may not be exactly as shown.
  • Page 11: Table Of Contents

    TABLE OF CONTENTS Getting Started ..........1 DVR Overview .
  • Page 12 Recording Audio ............20 Playback and Backup .
  • Page 13 Connecting to your DVR using Lorex Client 11 ....... 58...
  • Page 14 Step 2 of 2: Configuring and Connecting to Lorex Mobile Eco ......
  • Page 15 Step 2 of 2: Configuring and Connecting to Lorex Mobile Eco ......
  • Page 17: Getting Started

    Getting Started The system comes with the following components: REMOTE CONTROL 12V DC POWER SUPPLY DVR (DIGITAL VIDEO RECORDER) (may not be exactly as shown) INSTRUCTION MANUAL QUICKSTART GUIDE ETHERNET CABLE USB MOUSE DOCUMENTATION CD HARD DRIVE SIZE, NUMBER OF CHANNELS, AND CAMERA CONFIGURATION MAY VARY BY MODEL.
  • Page 18: Dvr Overview

    DVR Overview Front Panel (All Models) IR Sensor: IR receiver for the remote control. LED Indicators: • PWR: Power LED. • HDD: Hard disk activity LED. USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data backup or firmware updates.
  • Page 19: 16-Channel

    Audio Input: Input for 1 RCA audio-enabled camera (not included). Audio Output: Output for 1 RCA audio channel (e.g. speakers). VGA: Connect a VGA monitor (not included) to view the system interface. LAN: Connect a CAT 5 RJ45 Ethernet cable for local and remote connectivity. USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data backup or firmware updates.
  • Page 20: Basic Setup

    Basic Setup Step 1: Connect the BNC Cameras • Connect BNC cameras to the Video In ports on the rear panel of the DVR. 8-channel model shown Push and twist the BNC connector clockwise to secure it to the BNC port. Step 2: Connect the Mouse •...
  • Page 21: Step 4: Connect The Monitor

    Step 4: Connect the Monitor • Connect a VGA cable (not included) from the VGA port to the monitor. 8-channel model shown Step 5: Connect the Power Adapter and Power on the DVR • Connect the included power adapter to the DC 12V port. Connect the other end of the power adapter to a wall socket or a surge protector.
  • Page 22: Default System Password & Port Numbers

    Basic Setup Default System Password & Port Numbers By default, the system user name is admin and the password is 000000. Passwords are disabled by default and are not required to access the Menu Bar or Main Menu. However, you may be asked for a password to access certain functions.
  • Page 23: Connecting Cameras

    Basic Setup Connecting Cameras ATTENTION: Cameras differ in terms of installation or mounting instructions. Please see the documentation that came with your camera(s) for specific installation instructions. Test the cameras before permanent installation. Plan where you will route the wiring for the camera and where you will aim the camera.
  • Page 24: Connecting Bnc Cameras To Your Dvr

    Basic Setup Connecting BNC Cameras to your DVR Connect the male power connector on the BNC extension cable to the female power connector on the camera. • Connect the BNC connector to the camera. Connect the female power connector on the BNC extension cable to the power adapter. Connect the BNC connector to one of the Video Input ports on the rear panel of the DVR.
  • Page 25: Mouse Control

    Mouse Control Mouse Control The DVR is designed for mouse navigation. To use a USB mouse (included), connect the mouse to a USB port on the DVR. 8-channel model shown Rear panel Front panel USB port USB port Use the mouse buttons to perform the following: •...
  • Page 26: Remote Control

    Remote Control Remote Control You can also control the DVR using the included remote control. 4 & 8-Channel Remote Control Number Keys (1-9): Press to select the desired channel in Full-screen View. • : In Live Viewing Mode, press to open Split-screen View.
  • Page 27: 16-Channel Remote Control

    Remote Control 16-Channel Remote Control REC: Press to resume recording after recording has been stopped. • SEARCH: Press to open the Search menu. • Number Keys (1-0): In Live Viewing Mode, press to open the desired channel in Full-screen view. Press 1+0 for channel 10, 1+1 for channel 11, etc.
  • Page 28: Using The On-Screen Display

    Using the On-Screen Display Using the On-Screen Display Use the system’s graphical on-screen display to navigate menus and configure options and settings. 1. Date & Time 2. Record Status 3. Channel number / Channel Title Date & Time: Displays the date and time on the system. Record Status: Displays the current recording status of the system: C=continuous (normal recording);...
  • Page 29: Using The Menu Bar

    Using the On-Screen Display Using the Menu Bar The Menu Bar allows you to access the Main Menu and control basic functions of the DVR. To access the Menu Bar: Right-click or move the mouse cursor to the bottom of the screen to access the Menu Bar. PIP1X1 PIP1X2 Zoom Split screen...
  • Page 30: Using The Virtual Keyboard And Mini-Keyboard

    Using the On-Screen Display Using the Virtual Keyboard and Mini-Keyboard You can input numeric or text values using the on-screen virtual keyboard. You will need to use the Virtual Keyboard when entering your User ID and Password. The Virtual Mini-Keyboard is used to input numeric values, such as the time and date. To use the Virtual Keyboard: Using the mouse, click on an option or field, such as the User ID and Password fields (if passwords are enabled).
  • Page 31: Using The Zoom Mode (4/8-Channel Models Only)

    Using the On-Screen Display Using the Zoom Mode (4/8-Channel Models Only) Zoom Mode allows you to zoom in on an image while viewing your cameras live. This can be useful if you want to get a closer look at a situation. To use the Zoom Mode: In Live Viewing Mode, select the channel you want to zoom in on in full-screen (double-click the channel if you are in a Split-screen View).
  • Page 32: Using Picture In Picture (Pip) Mode (4/8-Channel Models Only)

    Using the On-Screen Display Using Picture in Picture (PIP) Mode (4/8-Channel Models Only) Picture in Picture (PIP) Mode allows you to view one channel in full-screen while viewing up to two other channels. To use Picture in Picture Mode: Right-click to open the Menu Bar and select the PIP1X1 button ( ) or PIP1X2 button ( PIP1X1 shows 1 channel in full screen and 1 other channel;...
  • Page 33: Setting The Date And Time

    • (Optional) NTP: Click the Setup button next to NTP to synchronize your DVR’s time and date with a Network Time Protocol (NTP) time server. Lorex provides a free NTP service that automatically updates your DVR’s time for Daylight Savings Time.
  • Page 34: Configuring Daylight Savings Time (Dst)

    Configuring Daylight Savings Time (DST) If your region observes Daylight Savings Time (DST), follow the instructions below to configure your DVR to automatically update the time when the clock updates. To enable automatic DST adjustments: Click the DST Setup button. DST Setup Configure the following: •...
  • Page 35: Using A Ntp Server To Set Your System Time

    Using a NTP Server to set your System Time A NTP (Network Time Protocol) server syncs your system time with an online time server. Lorex provides a free NTP service that allows your DVR to automatically update the time for Daylight Savings Time.
  • Page 36: Recording

    Recording Recording By default, the system is set to immediately record video from connected cameras in Continuous Recording Mode. • Recording—Continuous: Normal, continuous recording You can set the system to stop recording once the hard drive is full, or to continually record by overwriting previously recorded data.
  • Page 37: Playback And Backup

    Playback and Backup Playback and Backup You can view and back up recorded video on the system through the Search Menu. To playback a specific date and time: Right-click to open the Menu Bar and click the Record Search button ( ).
  • Page 38 Playback and Backup To search for recorded footage on the DVR: Right-click to open the Menu Bar and click the Record Search button ( ). The Record Search tab opens. Configure the following: • CH: Select the channel you wish to search. Select All to search all channels. •...
  • Page 39: Using The On-Screen Playback Controls

    Playback and Backup Using the On-Screen Playback Controls Move the mouse slightly to display the on-screen playback controls. You can also use the playback control buttons on the remote control or front panel of the system. Playback controls Reverse playback Fast Forward Slow Motion Play...
  • Page 40: Viewing Backed Up Video

    For details on viewing backed up video, see “Lorex Player 11: Playing Backed up Video on PC” on page 81 or see “Lorex Player for Mac: Viewing Backed up Video on Mac” on page 83. Converting Backed Up Video to AVI Files The DVR saves its backup files as proprietary video files.
  • Page 41 Playback and Backup Follow the on-screen instructions to install AVI Generator. To start the AVI Generator: Double-click the AVI Generator shortcut on the desktop ( Click Open and then locate the backed up video file on your hard drive. Open Select the desired file format (.264 , h.264, All File) that you wish to search for.
  • Page 42: Managing Passwords

    Managing Passwords Managing Passwords ATTENTION: By default, the system user name is and the password is . Passwords admin 000000 are disabled by default and are not required to access the Menu Bar or Main Menu. However, you may be asked for a password to access certain functions. You do not need to enter a password to access the system using the browser-based remote software.
  • Page 43: Adding Users

    Managing Passwords Configure the following: • User Name: Enter the desired admin user name. • Password Enable: Select Enable to enable system passwords. • Password: Enter your desired password. • Confirm: Re-enter the password. Click Apply to save your settings. Adding Users You can allow multiple users to log in to the system.
  • Page 44 Managing Passwords Select the menus and channels the user will have access to: Select the menus that the user will have access to. Select which channels will have access to: Backup, Preview, Playback and PTZ Control. Click Apply to save your settings. Configure the following: •...
  • Page 45: Using The Main Menu

    Using the Main Menu Using the Main Menu To open the Main Menu: • Right-click to open the Menu Bar and click the Main Menu button ( NOTE: If passwords are enabled on the system, you need to enter the 6-digit numerical password to open the Main Menu.
  • Page 46: Display

    Using the Main Menu Display • U-L: Upper left hand corner. • D-L: Lower left hand corner. The display menu allows you • U-R: Upper right hand corner. to configure camera image • D-R: Lower right hand corner. settings and video output •...
  • Page 47: Configuring The Time And Recording Time Display

    In the Covert drop-down menu, select Click the drop-down menu beside VGA Enable. Resolution and select the output resolution. Click Apply to save your settings. Click Apply to save your settings. Configuring the Time and Right-click repeatedly to exit all menus. Recording Time Display The DVR prompts you to restart.
  • Page 48: Adding Privacy Zones

    Using the Main Menu BNC mode is selected, the mouse Configure the following: cursor appears on the BNC monitor. • Channel: Select the channel you wish to configure. To adjust the video margin: • Privacy Zone: Select Enable to enable Click the Output tab.
  • Page 49: Record

    Using the Main Menu Record Changing the file size changes the duration of backed up files. For The Record menu allows you to example, if you select 15 minutes as configure recording settings, your file size, the system stores video such as the recording resolution, files in 15 minute durations.
  • Page 50: Enabling Audio Recording

    Using the Main Menu (Optional): Use the bottom Copy and Copy To drop-down to copy the recording schedule to a specific channel or all channels. Click Copy to copy the schedule. Click Apply to save your settings. Enabling Audio Recording Audio-capable cameras are required (not included) for audio recording.
  • Page 51: Search

    Using the Main Menu Search Click on the hour of the video you want to play back. The Search menu allows you to search for saved video on Select the channel or channels you want to your system for playback and play back.
  • Page 52: Backing Up Video Files

    Click the checkbox under BAK next to the file you want to backup. Click the Backup button to begin copying the video files to your flash drive. NOTE: You will need the Lorex Player (included on the CD) to view the saved files. Using the Event Search Event Search allows you to find videos that are marked as "Alarm"...
  • Page 53: Using The Log Search

    Using the Main Menu Using the Log Search Network A log search allows you to search The Network menu allows system event logs. you to configure the system’s DDNS and To perform a Log search: network settings. Click the Log tab. Configuring Network Type: DHCP &...
  • Page 54: Enabling Auto Port Forwarding

    Using the Main Menu Right-click until you exit all menus. You In HTTP Port, enter the desired HTTP Port will be prompted to restart. (default: 80). Enabling Auto Port Forwarding Click Apply to save your settings. Auto Port Forwarding allows the DVR to Right-click to exit all menus.
  • Page 55: Setting Up Email Notification

    • SSL: Select ON/OFF to enable/disable Secure Socket Layer protocol. • Default: Uses the Lorex email server to • SMTP Port: Enter your SMTP address. send out alarm notifications. This is the • SMTP Server: Enter your SMTP Server.
  • Page 56: Configuring Ddns Settings

    Using the Main Menu To configure mobile connectivity To configure DDNS settings: settings: Click the DDNS tab. Click the Mobile tab. If you want to change the user name and password used to connect to the DVR using Configure the following: a mobile device: •...
  • Page 57: Alarm

    Using the Main Menu Alarm • Sensitivity: Select motion sensitivity. The greater the number, the greater the The Alarm tab allows you to sensitivity. configure Motion Detection • Show Message: Select the checkbox if you settings. want the system to display a system message when an alarm triggers.
  • Page 58: Device

    Using the Main Menu Device In the Overwrite drop-down menu, select Auto. (recommended), or select the The Device menu allows desired duration the hard drive should you to configure hard drive retain its data. and PTZ settings and format a USB flash drive NOTE: If overwrite recording is enabled, the system’s hard drive automatically (not included).
  • Page 59: System

    Using the Main Menu System Changing Video Output - NTSC & The System tab allows you to configure the system time To change the video output: and user accounts. In the Video Format drop-down menu, select NTSC or PAL. • For instructions on how to set the system Click Apply to save your settings.
  • Page 60: Viewing System Information

    Using the Main Menu Viewing System Information Advanced • Click the Info tab. The Advanced menu allows you to update system firmware, load system defaults. Configuring the "Auto Reboot" feature Auto Reboot allows the system to restart during a specified time and date. Restarting the system every so often ensures system stability.
  • Page 61: Upgrading The System Firmware

    Using the Main Menu Upgrading the System Firmware Restoring to Factory Default Firmware upgrades can provide Settings improved functionality to your DVR. Restoring to factory default settings When firmware upgrades become reverts any setting changes you have available, you can download them for made to their original settings.
  • Page 62: Restarting Or Shutting Down The Dvr

    Using the Main Menu Right-click until you have exited all menus. To configure system warnings: The DVR prompts you to restart. Click the Events tab. Restarting or Shutting Down the To restart or shut down the DVR: Right-click to open the Menu Bar and click the Main Menu button ( Click Advanced.
  • Page 63: Setting Up Your Dvr For Remote Connectivity

    Remote Viewing Client For details on navigating the remote viewing interface, see “Remote Viewing Interface” on page 59. System Requirements Prior to using Lorex Web Client, make sure your system meets or exceeds the following system requirements: Description Requirement ®...
  • Page 64: Accessing Your Dvr Within A Local Network (Lan)

    Setting up your DVR for Remote Connectivity Accessing your DVR within a Local Network (LAN) You can connect to your DVR through Internet Explorer through the local area network (LAN). It is recommended to confirm connectivity over a local network before setting up your DVR for Internet connectivity.
  • Page 65: Step 3 Of 3: Enter The Dvr's Local Ip Address Into The Browser

    Setting up your DVR for Remote Connectivity Write down the IP Address and HTTP Port number of the DVR. • A local IP looks something like this: 192.168.5.118. Note that single digit numbers appear as three digits. For example, "005" is the same as "5". •...
  • Page 66: To Connect To The Dvr's Local Ip Address On A Mac

    NOTE: If you are having difficulty logging into your system using Internet Explorer, it is recommended to use the Client Software provided on the CD or as a free download from www.lorextechnology.com. For instructions, see “Lorex Client 11: Client Software for PC” on page 58.
  • Page 67: Accessing Your Dvr Remotely Over The Internet

    Setting up your DVR for Remote Connectivity Click Download to download the plug-in for Safari. Click Download Click the downloads button ( ) on the top-right corner of Safari. Right-click SurveillanceClient.dmg in the downloads list and select Open. A web plugin folder appears. Right-click SurveillanceClient.dmg and click Open...
  • Page 68: Step 1 Of 4: Port Forwarding

    Step 2 of 4: Create a DDNS Account Lorex offers a free DDNS service for use with your system. A DDNS account allows you to set up a web site address that points back to your local network. This allows you to connect to your system remotely.
  • Page 69 Setting up your DVR for Remote Connectivity The My Lorex account login screen opens (if you are already logged in, skip to step 4). Create a new account or log into an existing account. To create a new account, fill in the required fields on the right and click Create Account.
  • Page 70 Setting up your DVR for Remote Connectivity Under Your Address, select an address or click Enter a New Address to create a new address. Fill in your address information and click Create Address. Enter your address information Click Create Address Fill in the warranty registration form with your product and purchase details.
  • Page 71 Setting up your DVR for Remote Connectivity A page pops up to prompt you to register your product for Lorex DDNS. Click Set Up a New DDNS. Click Set Up a New DDNS Configure the following: Select your product warranty...
  • Page 72: Step 3 Of 4: Enable Ddns On The Dvr

    Setting up your DVR for Remote Connectivity • URL Request: Enter the web site address that will be used to connect to your Lorex product. , the address to access your video will be  tomsmith For example, if you enter http://tomsmith.lorexddns.net...
  • Page 73: Step 4 Of 4: Enter The Ddns Address Into The Browser

    NOTE: If you are having difficulty logging into your system using Internet Explorer, it is recommended to use the Client Software provided on the CD or as a free download from www.lorextechnology.com. For instructions, see “Lorex Client 11: Client Software for PC” on page 58.
  • Page 74: Lorex Client 11: Client Software For Pc

    Lorex Client 11: Client Software for PC Lorex Client 11: Client Software for PC Lorex Client 11 is a client software for PC that allows you to connect to your DVR on a PC and view your cameras from anywhere in the world.
  • Page 75: Remote Viewing Interface

    Remote Viewing Interface Remote Viewing Interface Upon login, the Live tab opens. The Remote Viewing interface is the same on PC or Mac. Navigation Tabs: Allows you to access the following tabs: • Live: Watch live video. • Playback: View saved video footage. •...
  • Page 76: Changing Viewing Modes

    Remote Viewing Interface Viewing options: • : Click to open all connected channels. • : Click to close all connected channels. Note that the system continues to record when you close channels remotely. • : Previous page. • : Next page. •...
  • Page 77: Recording Video

    Remote Viewing Interface A pop-up window opens on the bottom left corner of the window. Click Preview to view the image or Folder to show the image in the save folder. If you receive an error taking a screen shot: You may receive an error when taking a screen capture.
  • Page 78: Adjusting Sub-Menu Options

    Remote Viewing Interface To show or hide video in the main video window: Click beside the channel number to show a channel. Click again to hide the channel. Click here to show or hide video Adjusting Sub-menu Options The sub-menu option gives you quick access functions such as viewing video bit rate, and viewing video in its original aspect ratio.
  • Page 79: Changing The Format Of Recorded Video (Pc Only)

    Remote Viewing Interface Select the desired save directory, and then click OK. Click Save to save your changes. Changing the Format of Recorded Video (PC Only) You can change the format of recorded video saved using Remote Surveillance. This allows you to directly backup footage from your DVR as an .avi file.
  • Page 80: Configuring Ptz Settings

    Remote Viewing Interface Configuring PTZ Settings The system supports remote PTZ controls for compatible PTZ cameras (not included). • For details on connecting PTZ cameras to your system, see “Appendix B: Connecting a PTZ Camera” on page 100. To control the PTZ settings on the DVR: From the Live tab, double-click to select the channel the PTZ camera is connected to.
  • Page 81: Video Playback

    Remote Viewing Interface Video Playback Video playback allows you to watch video that has been saved in the DVR’s hard drive. To playback video: Click the Playback tab. Playback tab In the calendar window, click the desired month, year, and date. Select month and year Select date Under the Type drop-down menu, select the desired recording type you wish to search for...
  • Page 82: Video Playback Controls

    Remote Viewing Interface Video Playback Controls Playback window Video content Drag the line left or right to select the playback time Video slider Download Step Pause content Forward Volume Stop Play Stop all video Screen Capture • Step Forward: Plays video frame by frame. Click the Step Forward button to advance the video by 1 frame.
  • Page 83: Configuring Privacy Zone Settings

    Remote Viewing Interface Configure the following: • Channel: Select the channel you want to modify. • Name: Enter the channel name if you want to re-name the channel • Position: Select the position of where the title appears in the channel. •...
  • Page 84: Configuring Recording Parameters

    Remote Viewing Interface Configuring Recording Parameters To configure system recording parameters: Click the Remote Setting tab, and then click Record>Rec Parameters. Configure the following: • Channel: Select the channel you wish to configure. • Record: Select Enable or Disable to start or stop system recording. •...
  • Page 85: Configuring System Recording Quality

    Remote Viewing Interface Click the recording grid, and select the type and duration of recording. (Optional) Use the top Copy and Copy To drop-down to copy the recording schedule to a specific day or all days. Click Copy to copy the schedule. (Optional) Use the bottom Copy and Copy To drop-down to copy the recording schedule to a specific channel or all channels.
  • Page 86: Configuring Basic Network Settings

    Remote Viewing Interface Configuring Basic Network Settings The basic network menu allows you to configure the network protocol type (DHCP or Static), UPnP and mobile phone login information. To configure basic network settings: Click the Remote Setting tab, and click Network. Configure the following under Basic Configuration: •...
  • Page 87: Configuring Email Notification Settings

    To configure email notification settings: Click the Remote Setting tab, and click Network> Email In the Email drop-down menu, select Default to use the default Lorex email server (recommended) or select Custom to use your own custom SMTP email server.
  • Page 88: Changing The Mobile User Name And Password

    Remote Viewing Interface • SSL: Select ON/OFF to enable/disable Secure Socket Layer protocol. • SMTP Port: Enter your SMTP address. • SMTP Server: Enter your SMTP Server. • Sender Email: Enter the sender email address. This can be any address of your choice. •...
  • Page 89: Configuring Ddns Settings

    Remote Viewing Interface Configuring DDNS Settings To configure DDNS settings: Click the Remote Setting, and click DDNS. Configure the following: • DDNS: Select Enable or Disable. • In the Server drop-down menu, select LOREXDDNS. • Domain Name: Enter your Domain name/URL Request from the confirmation email that was sent after you created your DDNS account.
  • Page 90: Configuring Your System To "Beep" During Motion

    Remote Viewing Interface • Buzzer: Select OFF to disable the buzzer when the system detects a motion event or select the duration of the buzzer after the system detects a motion event. Click and drag to configure motion detection areas Red: Motion detection enabled Clear: Motion detection disabled •...
  • Page 91: Configuring Hard Drive Recording Mode

    Remote Viewing Interface Configuring Hard Drive Recording Mode To configure the hard drive recording mode: Click the Remote Setting tab, and click Device>HDD. Overwrite drop-down menu In the Overwrite drop-down menu, select Auto to enable the hard drive to record in loop mode.
  • Page 92: Configuring The System Time And Date

    Remote Viewing Interface Configure the following: • Channel: Select the channel that the PTZ camera connects to. • Protocol: Select the protocol of the PTZ camera*. • Baud Rate: Select the baude rate of the PTZ camera*. • Data Bit: Select the data bit rate of the PTZ camera*. •...
  • Page 93: Configuring System User Accounts

    Remote Viewing Interface Configuring System User Accounts You can add user accounts on the system. To configure the user accounts menu: Click the Remote Setting tab, and click System>Users. Configure the following: • Click the desired user you wish to configure (i.e. user1). •...
  • Page 94: Viewing System Information

    Remote Viewing Interface Viewing System Information To view system information: Click the Remote Setting tab, and click System>Info. Upgrading System Firmware To upgrade the system firmware, download the latest firmware from the system’s product page at www.lorextechnology.com. To upgrade the system firmware: Download and extract the file to your computer’s desktop.
  • Page 95: Restoring Default Settings

    Remote Viewing Interface Restoring Default Settings To restore the system’s system defaults: Click the Remote Setting tab, and click Advanced>Load Default. Select the menus that you wish to restore to factory defaults. Click Save to restore system defaults for the selected items. Configuring Event Settings The Event Settings tab allows you to configure how the system behaves when a system event occurs (e.g.hard drive error, video loss).
  • Page 96: Configuring Auto-Reboot

    Remote Viewing Interface Configuring Auto-Reboot Auto-reboot allows the system to restart automatically at a set time or date. This improves system stability. To configure Auto Maintain: Click the Remote Setting tab, and click Advance>Maintain. Click the Auto Reboot drop-down menu, and select Enable or Disable to activate or deactivate the auto-reboot feature.
  • Page 97: Lorex Player 11: Playing Backed Up Video On Pc

    Lorex Player 11: Playing Backed up Video on PC Lorex Player 11 allows you to view your backed up video files from your DVR on your PC. NOTE: To view backed up video files on Mac, see “Lorex Player for Mac: Viewing Backed up Video on Mac”...
  • Page 98: Lorex Player 11 Interface Overview

    Lorex Player 11: Playing Backed up Video on PC Lorex Player 11 Interface Overview Click here to open the Advanced Config menu Video Window Add file Remove file Delete file Hide/reveal playlist Rewind Fast Forward Open File Play Stop Previous...
  • Page 99: Lorex Player For Mac: Viewing Backed Up Video On Mac

    DVR for the model number). Navigate to the product page for your DVR model and download Backup Player for MAC. Extract the file and double-click the Lorex Mac Player installer (.pkg) file. Follow the on-screen instructions to install the software.
  • Page 100: Loading Individual Video Files

    Lorex Player for Mac: Viewing Backed up Video on Mac Loading Individual Video Files To load files saved onto your hard drive: Click the Load new file button ( Browse and select the desired file. Click Open to add the file to the video playlist.
  • Page 101: Mobile Apps: Accessing Your Dvr Using A Mobile Device

    Compatible Devices and Platforms Platform Supported Versions and Devices App Name Get App From iOS v. 4.0 and higher Lorex Mobile Eco Apple App Store iPhone/iPod Touch iPad (1st generation and above) Android Android v. 1.5 and above Lorex Mobile Eco...
  • Page 102: Iphone / Ipad

    Touch the Free button (iPhone) or Install button (iPad), and then touch Install to download the app. • Enter your App Store password if required. • The App installs on your iPhone / iPad and the Lorex Mobile Eco icon ( ) appears in your application list.
  • Page 103: Step 3 Of 3: Connecting To Your Dvr

    Mobile Apps: Accessing your DVR Using a Mobile Device Enter the following: • Device Name: Enter the name of your system. This can be any name of your choice. • Address: Enter the DDNS address of the DVR (e.g. tomsmith.lorexddns.net •...
  • Page 104: Deleting Accounts

    Mobile Apps: Accessing your DVR Using a Mobile Device • The selected channel appears in the quad screen display. Touch the name of your DVR. Select the desired channel. The channel appears in quad TIP: Double-tap the channel to view video in full screen. Repeat steps 1~2 as required for the remaining channels.
  • Page 105: Changing Channels

    Mobile Apps: Accessing your DVR Using a Mobile Device Changing Channels • Touch the button repeatedly to display channel 1~4, 5~8, 9~12, 13~16. Touch here to change quad view Channel 5~8 channels Interface Overview Add Device: Touch to add a DVR channel. Channel List: Touch to view channel in full screen.
  • Page 106: Android

    Press the search button ( Enter Lorex Mobile Eco and then press the search button again ( Touch Lorex Mobile Eco. Then touch Install to download and install the app. Wait for the app to install. Step 2 of 2: Configuring and Connecting to Lorex Mobile Eco Open the Lorex Mobile Eco ( ) app from the applications list.
  • Page 107 Mobile Apps: Accessing your DVR Using a Mobile Device Configure the following: • DVR Title: Enter a name for your DVR of your choice. • Server: Enter the DDNS address of the DVR (e.g. tomsmith.lorexddns.net • Port: Enter the DVR’s Mobile Port number (default: 1025).
  • Page 108: Blackberry

    Mobile Apps: Accessing your DVR Using a Mobile Device BlackBerry You must port forward the Use the Lorex Mobile Eco application to connect to mobile port (default: 1025) your DVR on a Blackberry smartphone. on your router before you can...
  • Page 109: Step 2 Of 2: Configuring Lorex Mobile Eco

    Wait for the installation to complete. Step 2 of 2: Configuring Lorex Mobile Eco Locate the app in your BlackBerry and open Lorex Mobile Eco ( In the Setting window, enter the following: • Title: The name of your system. This can be any name of your choice.
  • Page 110: Connecting To The Dvr Through The Device List

    Mobile Apps: Accessing your DVR Using a Mobile Device Connecting to the DVR through the Device List In the Device List, select and open the name of the account you created. Controls Select channel you wish to view Settings Play PTZ controls Full Screen...
  • Page 111 Mobile Apps: Accessing your DVR Using a Mobile Device To enable APN: Press the Menu button ( ) and open the Options menu. Options folder Opening the Options folder Select Advanced Options > TCP/IP Opening APN settings menu Select the checkbox beside APN Settings to enable APN. Example APN address Enabling APN settings...
  • Page 112: Windows Mobile

    For support on downloading or installing Windows Mobile apps, consult your Windows Mobile’s user’s manual, or www.microsoft.com/windowsphone for support. Step 2 of 2: Configuring and Connecting to Lorex Mobile Eco Open the Lorex Mobile Eco ( ) app on your phone. Click the Setting button.
  • Page 113: Symbian Os

    Mobile Apps: Accessing your DVR Using a Mobile Device • Port: Enter the DVR’s Mobile Port number (by default, port 1025). Auto Connect check box Select the Auto Connect checkbox and then click Ok. From the Server window, select the DVR account you created. Click OK to connect to the DVR. Select the name of your DVR Symbian OS You must port forward the...
  • Page 114: Step 2 Of 2: Configuring And Connecting To Lorex Mobile Eco

    Mobile Apps: Accessing your DVR Using a Mobile Device Step 2 of 2: Configuring and Connecting to Lorex Mobile Eco Open the Lorex Mobile Eco ( ) app on your phone. Click the Settings button ( Settings Play Configure the following: tomsmith.lorexddns.net...
  • Page 115: Appendix A: System Specifications

    Appendix A: System Specifications Appendix A: System Specifications As our products are subject to continuous improvement, Lorex Technology Inc. and its subsidiaries reserve the right to modify product design, specifications, and prices without E&OE notice and without incurring any obligation.
  • Page 116: Appendix B: Connecting A Ptz Camera

    Appendix B: Connecting a PTZ Camera Appendix B: Connecting a PTZ Camera You can connect RS-485 PTZ cameras (not included) to the RS485 ports on the rear panel. To connect a PTZ camera to the system: Connect the Transmit+ (TX+) Cable to the + side of the RS485 port on the rear panel. Connect the Transmit- (TX-) Cable to the - side of the RS485 port on the rear panel.
  • Page 117: Using The Ptz Menu (Local Dvr)

    Appendix B: Connecting a PTZ Camera Configure the following according to your PTZ camera’s specifications: • Channel: Select the channel the PTZ camera is connected to. • Protocol: Select from Pelco-D or Pelco-P • Baud rate: Select the PTZ camera’s baud rate •...
  • Page 118: Setting Ptz Presets

    Appendix B: Connecting a PTZ Camera Setting PTZ Presets Using the PTZ controls, move the camera into position. (Optional) In the Time field, select the number of seconds the camera will remain in that position during PTZ cruise before going to the next position. Click Set to set the preset.
  • Page 119: Appendix C: Connecting Additional External Monitors

    Appendix C: Connecting Additional External Monitors Appendix C: Connecting Additional External Monitors Use the Video Output ports (BNC) on the rear panel of the system to connect an external monitor(s). This is useful if you need to monitor the system from a second location (e.g. a back office).
  • Page 120: Appendix D: Recording Audio

    Appendix D: Recording Audio Appendix D: Recording Audio The system can also record audio for up to 1 channel (4/8-channel models) or 2 channels (16-channel model). You must have audio-capable cameras (not included) or self-powered microphones (not included) in order to record audio on the system. Connecting Audio Cameras 8-channel model shown Connect an RCA audio cable from the camera into...
  • Page 121: Appendix E: Replacing The Hard Drive

    Appendix E: Replacing the Hard Drive Appendix E: Replacing the Hard Drive The system comes with a pre-installed 3.5" SATA hard drive. You can expand the hard drive capacity with a single replacement hard drive up to 2 terabyte (TB). NOTE: It is recommended to use surveillance or security-certified hard drives, which are designed to be reliable over long periods of time while recording 24/7.
  • Page 122: Replacing The Hard Drive

    Appendix E: Replacing the Hard Drive Carefully flip the DVR back over. Slide the hard drive to the left (if looking at the DVR from the front) and then lift the hard drive out of the DVR. Slide the hard drive to the left and then lift it out of the DVR Replacing the Hard Drive To replace the hard drive:...
  • Page 123: Formatting The Hard Drive

    Appendix E: Replacing the Hard Drive Carefully turn the DVR over and tighten the hard drive screws (4x). Tighten the hard drive screws Carefully turn the DVR back over. Replace the cover, tucking the lip of the cover at the front panel.
  • Page 124: Troubleshooting

    Troubleshooting Troubleshooting When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions. Please refer to the following before calling Lorex Technical Support: Error Possible Causes Solutions • System is not •...
  • Page 125: Troubleshooting (Continued)

    Troubleshooting Troubleshooting (Continued) Error Possible Causes Solutions • There is no picture • Monitor/TV not detected by DVR • Power off the monitor/TV and DVR. Power on the on monitor/TV after monitor/TV, and then power on the DVR connecting it to the •...
  • Page 126: Troubleshooting Remote Connections

    Troubleshooting Troubleshooting Remote Connections Error Possible Causes Solutions • Cannot connect to the • DVR not connected to router • Connect an Ethernet cable from the DVR LAN port DVR on a local network to your router, and then restart the DVR by disconnecting and reconnecting the power adapter •...
  • Page 128 EXPAND AND CUSTOMIZE YOUR SYSTEM WITH A FULL RANGE OF CAMERAS & ACCESSORIES Specialty Cameras Wireless Cameras Dome Cameras Digital Video Recorders Monitors Simulated Cameras Security Hard Disc Drives Extension Cables Accessories www.lorextechnology.com 1 - 8 8 8 - 4 2 - L O R E X ( 1 - 8 8 8 - 4 2 5 - 6 7 3 9 ) FEB 16 2012 - R15...

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