Lorex LH314 Instruction Manual
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Lorex LH314 Instruction Manual

Lh310 series lorex-edge network ready h.264 high performance digital video surveillance recorder
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LOREX-EDGE
™
NETWORK READY H.264 HIGH PERFORMANCE
DIGITAL VIDEO SURVEILLANCE RECORDER
INSTRUCTION MANUAL
English Version 4.0
MODEL:
LH310 SERIES
www.lorexcctv.com
©
Copyright
2009 Lorex Technology Inc.

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  • Page 1 LOREX-EDGE ™ NETWORK READY H.264 HIGH PERFORMANCE DIGITAL VIDEO SURVEILLANCE RECORDER INSTRUCTION MANUAL English Version 4.0 MODEL: LH310 SERIES www.lorexcctv.com © Copyright 2009 Lorex Technology Inc.
  • Page 2 Thank you for purchasing the LH310 Series Lorex-Edge H.264 Digital Video Surveillance Recorder. This manual refers to the following models: • LH314 (4-channel) • LH318 (8-channel) • LH316 (16-channel) To learn more about this product and to learn about our complete range of accessory...
  • Page 3 B E F O R E Y O U S T A R T THIS PRODUCT MAY REQUIRE PROFESSIONAL INSTALLATION LOREX IS COMMITTED TO FULFILLING YOUR SECURITY NEEDS • We have developed user friendly products and documentation. Please read the Quick Start Guide and User Manual before you install this product.
  • Page 4 ANTES DE EMPEZAR ESTE PRODUCTO PUEDE EXIGIR UNA INSTALACIÓN PROFESIONAL LOREX SE COMPROMETE A SATISFACER SUS NECESIDADES EN SEGURIDAD • Favor de leer la guía de instalación rápida y la guía del usuario antes de instalar este producto.
  • Page 5 NEED HELP? DO NOT RETURN THIS PRODUCT TO THE STORE Please make sure to register your product at www.lorexcctv.com to receive product updates and information EASy WAyS TO CONTACT US:  Online: Pr oduc t Suppo r t i s a v a i l a b l e 24/ 7 i n c l u di ng p r o du ct in for m a ti o n, us e r m a nu a l s , qu i c k s ta r t u p gu i de s a n d F A Q ’...
  • Page 6 Comentarios de cliente info@lorexcorp.com  Por Teléfono: L’AméRiqUE dU NORd: 1-888-425-6739 (1-888-42-lorex) mEXiCO: 1-800-514-6739 iNTERNACiONAL: +800-425-6739-0 (Ejemplo: desde el Reino Unido, marque el 00 en lugar del +) soporte técnico (para asuntos técnicos/la instalación) oprima la opción 1 para inglés y luego oprima la opción 1 servicio al cliente (respecto a la garantía y a la venta de...

  • Page 7: Important Safeguards

    Important Safeguards In addition to the careful attention devoted to quality standards in the manufacture process of your video product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to assure your enjoyment and proper use of the video product and accessory equipment.
  • Page 8 Service 13. Servicing - Do not attempt to service this video equipment yourself as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel. 14. Conditions Requiring Service - Unplug this video product from the wall outlet and refer servicing to qualified service personnel under the following conditions.

  • Page 9: General Precautions

    General Precautions 1. All warnings and instructions in this manual should be followed. 2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a water dampened cloth for cleaning. 3. Do not use this unit in humid or wet places. 4.
  • Page 10 Requires a high speed Internet connection and router (not included) Windows Vista is a registered trademark of Microsoft Corporation. Other trademarks are the property of Lorex Technology Inc. We reserve the right to change models, configurations or specifications without notice or liability. Product may not be exactly as shown.

  • Page 11: Table Of Contents

    TABLE OF CONTENTS Getting Started ..........1 Basic Setup .
  • Page 12 Upgrading Firmware ..............33 REMOTE ACCESS: DVR Netviewer ....... . 34 System Requirements .

  • Page 13: Getting Started

    GETTING STARTED The system comes with the following components: EDGE DVR REMOTE CONTROL* MOUNTING KIT *Remote control included with the system may vary depending on model. **Only included with 8 and 16-channel models. HARD DRIVE SIZE, NUMBER OF CHANNELS, AND CAMERA CONFIGURATION MAY VARY BY MODEL.

  • Page 14: Basic Setup

    5. Connect the Flex-IR Extender a. Connect the Flex-IR extender to the port on the rear panel of the DVR. Position the Flex-IR extender near the front of your monitor, or where it will receive a clear signal from the remote control. Use a piece of double-sided tape (included) to help secure the Flex-IR Extender.

  • Page 15: Front Panel

    Front Panel All models 1. IR Receiver: Internal IR receiver for the remote control. 2. USB port: Connect a USB flash drive for data backup and firmware updates (download from website). 3. Power Indicator: LED indicator for system power. When system is powered on, LED is lit red. 4.

  • Page 16: Rear Panel

    Getting Started Rear Panel 8-channel 1. Video In: BNC input ports for eight BNC cameras. 2. Audio In: Input ports for audio enabled cameras. 3. Alarm I/O: Input/output port for alarm / relay (D-sub 9 connector required—not included). 4. Audio Out: Output for two audio channels. 5.

  • Page 17: Mouse Control

    Mouse Control The mouse is the primary input device for navigating system menus. NOTE: Unless otherwise noted, all system functions described in this manual are achieved through mouse input. To use a mouse with the system: 1. Connect a USB mouse to the USB port on rear panel of the system. NOTE: Only the USB port on the front panel is designed for data backup to a USB flash drive.

  • Page 18: Remote Control

    Getting Started Remote Control The remote control is the secondary input device for navigating the system’s graphical user interface. NOTE: If the remote control included with your system differs from figure 3.0, please see page 6 for details. To use the remote control: LIST : Open the Event List menu.
  • Page 19 Remote Control (cont’d.) The remote control is the secondary input device for navigating the system’s graphical user interface. To use the remote control: MENU : Opens the system main menu. : From full-screen single channel view, changes display view to Quad 4-channel only split-screen ( /CH+: Move cursor in menus up;...

  • Page 20: Starting The System

    STARTING THE SYSTEM To power the system ON: • Connect the power cable to the DC 12V port on the rear panel of the system At startup, the system performs a basic system check and runs an initial loading sequence. After a few moments, the system loads a live display view ( NOTE: Make sure all cameras and cables are properly connected prior to powering on the system.
  • Page 21 4. Camera Status: Displays channel number, recording status, frame rate, and video quality. 5. Date/Time: Displays the date and time on the system. 6. Toolbar: Primary control input for the user interface: • : Click to view channel 1 in full-screen. •...
  • Page 22 Starting the System 8/16-channel Figure 4.2 Live viewing with onscreen display (16-channel model shown) 1. Display Screen: Shows live and recorded video—single, quad, and split-screen (16-split on only 16-channel model 2. Camera Number/Title: You can set the display to show the Camera Number, Title, or show no title.
  • Page 23 • : Click to open the Split-Screen Selector; from full-screen (Live Mode only), click once to view quad, click again to open Split-Screen Selector. See “Using the Split-Screen Selector” on page 12. • : Click to open the system Main Menu. See “Using the Main Menu”...

  • Page 24: Using The Split-Screen Selector

    Starting the System Using the Split-Screen Selector ATTENTION: Split-Screen Selector is only available on If your system has 8/16-channels, you must choose a split-screen configuration using the Split-Screen Selector built into the system’s interface. The Split-Screen Selector allows you to choose the grid configuration for the main display during live viewing and playback: quad, 9-split, only or 16-split (16-channel...

  • Page 25: Setting The Date And Time

    SETTING THE DATE AND TIME It is highly recommended to immediately set the date and time when first setting up your system. To set the date and time: 1. Click to open the Main Menu. 2. Click to open the Setup menu. 3.

  • Page 26: Recording

    RECORDING By default, the system is set to immediately record video from connected cameras in Continuous Record Mode. You can set the system to stop recording once the hard drive is full, or to continually record by overwriting previously recorded data. For more details, see “Record” on page 25. Event Recording The system includes three modes of event recording: •...

  • Page 27: Playback

    PLAYBACK View recorded video on the system through playback mode. Figure 6.0 Playback display view To begin playback: 1. From the main screen, click NOTE: If toolbar is not visible, first click 2. Select and change the date, month, year, time, and/or frame for playback and click 3.

  • Page 28: Playback Markers

    Playback Playback Markers During playback, click anywhere in the playback bar to set a playback marker. Use this orange-colored marker for reference in future searches. Additional Search Markers The Playback bar can also be populated with other multi-colored markers. These markers are part of the Smart Search functionality of the system.

  • Page 29: Event List

    EVENT LIST The system features an Event List to organize and search for recorded video on the system. The Event List, coupled with the Smart Search icons, allows you to search for recorded data on your system quickly and easily. NOTE: The system can save a maximum of 4096 events.

  • Page 30: Smart Search

    Event List Smart Search Click the Smart Search icons to filter data according to events. These Smart Search icons are mirrored as event markers in Playback and Backup modes. Figure 7.1 Smart Search Icons Event Details The event details (event number, camera on/off, filter type, date & time, and event source) immediately match the list of events.

  • Page 31: Searching For Recorded Data

    Searching for Recorded Data You can use the Event List from Live Mode and Playback Mode to search for recorded data on your system. Live Mode To search for data: 1. From the main screen, click 2. Under Channel Filter, click individual view events from 3.

  • Page 32: Playback Mode

    Event List Playback Mode To search for data: 1. From the main screen, click NOTE: If toolbar is not visible, first click 2. Click . The Event List opens. NOTE: Click for 8/16-channel models. 3. Under Channel Filter, click individual to view events from 4.

  • Page 33: Managing Passwords

    MANAGING PASSWORDS The system has the following user authorities: • ID 1—normal user: Has full control of the system, but cannot change passwords or enable/ disable password checking. Default password: 1111 • ID 2—administrator: Has full control of the system, and can change both administrator and user passwords and enable/disable password checking.

  • Page 34: Changing Passwords

    8/16-channel models. 2. Click . The Setup menu opens. 3. Click DVR Password. The Password Wheel opens. 4. Log in as the administrator (by default, ID 2, password 2222). 5. Click either User Password or Admin Password. 6. Use the Password Wheel to input a 4-digit password. Input it again to confirm.

  • Page 35: Using The Main Menu

    USING THE MAIN MENU • Click to open the Main Menu (4-channel) • Click to open the Main Menu (8/16-channel) NOTE: If passwords are enabled on the system, you need to select your user ID and enter the four-digit numerical password to open the Main Menu. See “Managing Passwords” on page 21. Figure 9.0 System Main Menu 1.

  • Page 36: Camera

    Using the Main Menu Camera Configure display settings for each camera. Figure 10.0 Camera menu To configure camera settings: 1. From the Main Menu, click Camera menu opens. 2. Click camera 1, 2, 3, or 4. The video settings menu opens. 3.

  • Page 37: Record

    • Date/Time Setup: Click to open Date/Time Setup. See “Setting the Date and Time” on page 13. • DVR Password: Click to open the password menu. See “Managing Passwords” on page 21. • Information: Click to view system information: software, hardware, disk, and LAN.
  • Page 38 Using the Main Menu • Record Mode: Select one of the following: Single-Way: The system stops recording when the internal hard drive is full. Overwrite: The system continues recording when the internal hard drive is full by overwriting the oldest recorded data.

  • Page 39: Schedule

    Non-working Hour Rate: Click under each camera and select 0, 2, 3, 5, 7.5, 10, or 15 (fps). Figure 12.5 Frame rates for NTSC and PAL Real Rate: The system will automatically calculate and Real Rate allocate a change the Working Rate. Quality: Click under each camera and select 1, 2, 3, 4, or 5.

  • Page 40: Format Hdd

    Using the Main Menu Format HDD If you replace the pre-installed hard drive, the must new drive be formatted in order to function properly with the system. ATTENTION: Formatting the HDD erases all data This step cannot on the hard disk. be undone To format the hard disk: 1.
  • Page 41 • Alarm Full Screen: Select O to enable a full-screen display of the active alarm/motion channel; select disable it. • Buzzer: Select O to enable the system to beep when an alarm is triggered or motion is detected; select 3. To save your settings, right-click until you return to the main screen.

  • Page 42: Motion

    Using the Main Menu • Response Duration: Select the time (in seconds) for the system to record after a triggered alarm or motion event: 1~255. NOTE: The Response Duration also applies to the accompanying message and/or buzzer. • Alarm/Motion Schedule: Click to enable/disable the Alarm/Motion Schedule for each day of the week/ hours 0-23.

  • Page 43: Backup

    Backup Set start and stop times for recorded video data you wish to copy to a connected USB flash drive (not included). NOTE: The system supports most brands of USB flash drives from 128 MB ~ 8 GB. Figure 14.0 Backup menu Formatting the USB Drive Prior to backing up data, you must first format the USB flash drive so it will function properly...

  • Page 44: Lan

    Using the Main Menu Confirming Backup To verify that the file has been properly backed 1. Click to open Event List. 2. Click from the Smart Search event filter. 3. Select the file and click file should begin playing. 4. To exit, right-click until you return to the main screen.

  • Page 45: Upgrading Firmware

    To upgrade firmware: 1. Connect a USB flash drive to the USB port on the front panel of the DVR and format (see “Formatting the USB Drive” on page 31.) Once formatting is complete, remove the USB flash drive and connect it to a USB port on your computer.

  • Page 46: Remote Access: Dvr Netviewer

    DVR Netviewer is the built-in browser-based remote surveillance software that allows you to access your system from any PC with an Internet connection. Figure 16.0 DVR Netviewer Main Screen (8/16-channel) System Requirements Prior to using DVR Netviewer, make sure your PC meets or exceeds the following system requirements: Description Requirement ®...

  • Page 47: Configuring Quicktime

    DVR Netviewer to function properly (4-channel system, download QuickTime from NOTE: Make sure you have connected your DVR to your network prior to using DVR Netviewer. To configure QuickTime: 1. With QuickTime installed on your system, open QuickTime by double-clicking the QuickTime icon on your desktop or selecting Start 2.

  • Page 48: Using Dvr Netviewer

    ), you can now log in to your system via DVR Netviewer and Internet Explorer. Network User Profiles In order to login to DVR Netviewer, you need a network user ID and password. These user IDs and passwords are different from those that control access to your DVR.
  • Page 49 Figure 18.1 MIME Type 8/16-channel only : You must install the ActiveX the attention bar at the top of the main page and select Install ActiveX Control. DVR Netviewer will reset. Figure 18.2 Click the ActiveX attention bar 6. Log in with your LAN user name and password.

  • Page 50: Dvr Netviewer Main Screen

    2. LIVE: Click to view live, streaming video; view single channels in full-screen, or view all channels in quad split-screen. 3. PLAYBACK: Click to view recorded video from the DVR. Select channel and enter date and time; playback controls appear when Playback mode selected.
  • Page 51 8/16-channel Figure 19.1 DVR Netviewer main screen (16-channel shown) 1. Setup: Click to open the Setup menu. 2. Date/Time: Present date and time on the networked system. 3. Display screen: Live, playback, and backup modes. Displays channels in single channel full-screen, or all channels in quad split-screen;...

  • Page 52: Live Viewing

    Using DVR Netviewer Live Viewing 4-channel By default, DVR Netviewer launches in Live Viewing mode. Figure 20.0 Live Viewing controls To use Live Viewing: 1. Click 2. Click , to view individual selected channels in full-screen, or click to view channels in quad split-screen mode.

  • Page 53: Using The Pop-Up Calendar

    To use remote playback: 1. Click 2. Click the Channel buttons to select the channel you want to view. 3. Click to open a pop-up calendar to select the date and time. 4. Click playback. Using the Pop-Up Calendar 4-channel When using Playback and Backup, you will use a pop-up calendar to enter the date.

  • Page 54: Backup

    1. Click Figure 22.2 Active X prompt 2. When prompted, click the bar to install ACTIVE X to your browser. DVR Netviewer will reset. You need to log in again with your user ID and password. 3. From the main screen, click Windows will prompt you to install the CAB file.
  • Page 55 Figure 22.4 Backup progress (4-channel) NOTE: You may need to log back in to your system via DVR Netviewer after the Backup process. To use Backup: 8/16-channel 1. Click the Channel buttons to select the channel you want to view.

  • Page 56: Setup

    Using DVR Netviewer Setup Use Setup to configure your network settings and video streaming options. NOTE: All users (by default, IDs 7 access to the Setup menu; only the system ID 9 administrator (by default, PPPoE and DDNS settings. To open the Setup menu: •...

  • Page 57: Pppoe

    PPPoE Username and password. 4. Click Apply to save your settings. DDNS Lorex provides a free DDNS service for use with your DVR. A DDNS account allows you to set up a web site address that points back to your Local Network.
  • Page 58 Figure 23.9 DDNS menu (8/16-channel) Visit http://lorexddns.net to register for Lorex’s free DDNS service. For more details on setting up a free Lorex DDNS account, see “Setting Up DDNS Service” on page 56. NOTE: You must register for Lorex’s free DDNS service prior to configuring DDNS settings.

  • Page 59: System Status

    Download 4-channel only If you are experiencing poor video quality when using DVR Netviewer, you can download an additional component that should improve the quality of the video stream—Windows XP NOTE: DO NOT download this component if using Windows Vista.

  • Page 60: Mail

    Figure 23.12 Default email notification setup (8/16-channel only) NOTE: By default, Mail Notification is designed to work with Lorex DDNS. You must first register with Lorex DDNS for email notification to work. However, you can also use your own SMTP server.

  • Page 61: Appendix A: System Specifications

    APPENDIX A: SYSTEM SPECIFICATIONS Specifications are shared among 4/8/16-channel models unless specifically noted. Description Specification Hard disk capacity Maximum 1 HDD up to 1TB, 100% duty cycle Operating system Linux (embedded) Backup USB flash drive (front panel port Backup file format Compression H.264 Recording...

  • Page 62: Product Information

    (WxHxD) 290 mm x 42 mm x 180 mm As our products are subject to continuous improvement, Lorex Technology Inc. and its subsidiaries reserve the right to modify product design, specifications, and prices without notice and without incurring any obligation.

  • Page 63: Appendix B: Setting Up Local And Remote Viewing

    You can connect the system to a network for local or remote viewing. Once connected, you can access your system locally or remotely using the DVR Netviewer client with Internet Explorer. The default IP address of the system is 192.168.1.89...
  • Page 64 Appendix B: Setting up Local and Remote Viewing Connecting to a Network To connect to a network: 1. Power off your system by disconnecting the power cable from the rear panel. 2. Connect an Ethernet cable (included) to the LAN port on the rear panel of the system. Connect the other end of the Ethernet cable to an empty LAN port (usually numbered 1~4) on your router.
  • Page 65 5. Type ipconfig and press Enter. Your network information appears (see figure 24.1). You may need to enter some of this information in your system’s LAN settings. Figure 24.1 IP configuration information 6. On the system, click to open the Main Menu. Click •...

  • Page 66: How Do I Find My Ip And Mac Addresses

    The IP and MAC address of your system are necessary for DDNS setup. DDNS allows you to view and control your system from a remote location. NOTE: Make sure you have connected the DVR to your local or wide area network via the LAN port on the rear panel of the system. Figure 24.4 System information To find your IP and MAC addresses: 1.

  • Page 67: How Do I Enable Port Forwarding

    IP address:port number and sends that data to an internal IP address:port number (i.e Router External IP 216.13.154.34 to DVR Internal IP 192.168.0.3:8090). The instructions found online in the Router Configuration Guides will assist you in the port forwarding configurations for a selection of different router models.

  • Page 68: Setting Up Ddns Service

    Setting Up DDNS Service Lorex offers a free DDNS service for use with your system. A DDNS account allows you to set up a web site address that points back to your Local Network. The following outlines how to set up your free Lorex DDNS account.
  • Page 69 Appendix B: Setting up Local and Remote Viewing You will need this information for remote access to your system. Record your information below: Username: Domain name*: Password: * Only the first part of the Domain Name is required for setup on the system. For tomsmith.lorexddns.net example, if the full domain sent is , you only need to enter...

  • Page 70: How Do I Enable Ddns On My System

    6. In the corresponding text fields, enter your DDNS username and password. NOTE: Obtain this information from the confirmation email after registering for the free Lorex DDNS service. 7. Under DDNS Domain Name, enter only the first portion of your DDNS domain from the confirmation email.
  • Page 71 Networking Checklist Use this checklist to confirm you have completed all the steps of the Network Setup. I have the following: • High-Speed Internet • Router • Ethernet cable (included with the system) • Computer with Internet Explorer 6 or later I have turned off the system and performed the following: •...
  • Page 72 5. Under DDNS Select, click the drop-down menu and select http://lorexddns.net 6. In the corresponding text fields, enter your DDNS username and password. NOTE: Obtain this information from the confirmation email after registering for the free Lorex DDNS service. 7. Under DDNS Domain Name, enter only the first portion of your DDNS domain from the confirmation email.

  • Page 73: Appendix C: Changing Ports On Your System

    APPENDIX C: CHANGING PORTS ON YOUR SYSTEM For added security, we strongly recommend changing HTTP port 80 on the system to port —the port must not blocked by your Internet service provider (ISP). NOTE: Please contact your ISP for complete information on available ports in your area. Prior to changing ports on your system, you must connect your system to your network using the included Ethernet cable and must configure QuickTime to the necessary settings.

  • Page 74: Local Viewing

    Figure 26.2 Enter :85 at the end of the IP address LAN ID password 3. Enter your admin ID: 9; password 3333). Figure 26.3 Login with your LAN ID and password to log in to your system using DVR Netviewer (by default,...

  • Page 75: Remote Viewing

    Remote Viewing: You should now be able to access your system from your local network. Prior to using remote viewing, you must log in to your system and enter the DDNS information from your Lorex DDNS confirmation email. NOTE: We strongly recommend registering for Lorex’s free DDNS service prior to using remote viewing.
  • Page 76 Appendix C: Changing Ports On Your System Now that you have configured your DDNS settings, you should be able to log in to your system from a remote PC (i.e. a PC not on your local network). NOTE: 4/8/16-channel : The PC used for remote viewing requires Internet Explorer 6 or later. only : The PC requires QuickTime.

  • Page 77: Appendix D: Connecting Motion / Alarm Devices

    APPENDIX D: CONNECTING MOTION / ALARM DEVICES You can enable Motion Detection and Alarm control from the Main Menu. You can also connect additional motion sensor devices to the system (i.e. motion sensors, door/window sensors) with a D-sub 9 connector (not included). Use a motion detector or sensor to send a signal to the system to begin camera viewing and recording on the matching camera channel (when enabled in the Menu).

  • Page 78: Appendix E: Full Connectivity Diagram

    APPENDIX E: FULL CONNECTIVITY DIAGRAM The following diagram outlines a general set of connections available with the system. (Not Included) (Not Included) Flex IR Extender (Not Included) USB Port* LINE IN AUDIO / AMPLIFIED SPEAKERS VGA MONITOR (not included) (not included) BNC CAMERAS *Connect a USB mouse;...

  • Page 79: Appendix F: Replacing The Hard Drive

    APPENDIX F: REPLACING THE HARD DRIVE The system comes with a pre-installed 3.5" SATA hard drive. You can expand the system with a replacement single hard drive up to 1 terabyte (TB). NOTE: Make sure that the system is OFF and the power cable has been disconnected before changing the hard drive.

  • Page 80: Replacing The Hard Drive

    Appendix F: Replacing the Hard Drive Replacing the Hard Drive To replace the hard drive: 1. Firmly connect the power and data cables to the replacement SATA hard drive—each cable can only connect in one way. 2. Carefully place the hard drive in the housing: insert towards the front panel, lower the drive, then slide toward the rear panel.

  • Page 81: Formatting The Hard Drive

    Formatting the Hard Drive If you replace the pre-installed hard drive, it the system. ATTENTION: Formatting the HDD all data erases on the hard disk. step cannot be undone To format the hard disk: 1. From the Main Menu, click 2.

  • Page 82: Appendix G: Connecting Audio

    APPENDIX G: CONNECTING AUDIO You can listen to, and record live audio on the system one channel at a time. To connect audio: 1. Connect RCA audio cables from an audio capable camera(s) to the AUDIO IN 1 / 2 ports on the rear panel.

  • Page 83: Appendix H: Playing Saved Video

    APPENDIX H: PLAYING SAVED VIDEO View your saved backup video files using QuickTime Player. To playback MOV files: 1. On your PC, open the folder where you saved the MOV file (by default, C:\). By default, converted files use the following naming convention: bv3.mov Figure 28.0 QuickTime Player main window 2.

  • Page 84: Appendix I: Taking Screenshots

    APPENDIX I: TAKING SCREENSHOTS 8/16-channel models only ATTENTION: If your system has 8 or 16 channels, you can take screenshots (screen captures) of the main display of your system. You can take a screenshot at any time: during live viewing, search, and playback, or in any system menu.

  • Page 85: Using Screenshots

    Using Screenshots Once you have taken screenshots, you need to connect the USB flash drive to a PC to view, print, or archive the images. To use screenshots: 1. Connect the USB flash drive to a USB port on your PC. In the AutoPlay window, select Open folder to view files.

  • Page 86: Troubleshooting

    TROUBLESHOOTING When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions. Please refer to the following before calling Lorex Technical Support: Error Possible Causes • System is not •...
  • Page 87 • Log in to DVR Netviewer in Internet Explorer and click Setup; click the Mail tab; under SMTP Status, select On • In the SMTP User field, enter your Lorex DDNS user name; in the SMTP Password field, enter your Lorex DDNS password (you must first register for...
  • Page 90 SEE HEAR PROTECT Enhance your security with genuine Lorex Cameras, Digital Video Recorders, Integrated Systems and Accessories. Order whatever you need at www.lorexcctv.com or call 1-888-42-LOREX (1-888-425-6739) Restaurant Warehouse Office Convenience Store CVC6998HR CVC6993R CNC1020 VQ1536HR PROTECT EVERYTHING Day Care...

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