Cisco 7960 Reference Manual
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Also See for 7960:
- Administrator's manual (212 pages) ,
- User manual (186 pages) ,
- Administration manual (150 pages)
Related Manuals for Cisco 7960
Summary of Contents for Cisco 7960
- Page 1 REFERENCE CISCO IP PHONE 7940/7960 REFERENCE GUIDE The Cisco IP Phone 7960G or 7940G is a full-feature telephone that provides voice communication over the same data network.
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Page 2: Table Of Contents
. 14 CUSTOMIZING RINGS AND MESSAGE INDICATORS . 15 CUSTOMIZING THE PHONE SCREEN . 15 SETTING UP SPEED DIAL FEATURES . . 16 ACCESSING VOICE MESSAGES . 16 USING CALL LOGS AND DIRECTORIES . . 17 SNET: CISCO 7940/7960 REFERENCE GUIDE... -
Page 3: Cisco 7940/7960 Phone Overview
CISCO 7940/7960 PHONE OVERVIEW The Cisco IP Phone 7960G or 7940G is a full-feature telephone that provides voice communication over the same data network that your computer uses, allowing you to place and receive phone calls, put calls on hold, speed dial numbers, transfer calls, make con- ference calls, and so on. -
Page 4: Programmable Buttons
REFERENCE CISCO 7940/7960 PHONE OVERVIEW (CONT.) DESCRIPTION FUNCTION Handset Light Strip Indicates an incoming call or new voice message. Phone Screen Shows phone features. Model Type Indicates your Cisco IP Phone model. Programmable Buttons Depending on configuration, programmable buttons provide access to: •... -
Page 5: Connecting Your Phone
REFERENCE CONNECTING YOUR PHONE Your system administrator will likely connect your new Cisco IP Phone to the corporate IP telephony network. If that is not the case, refer to the graphic and table below to connect your phone. DESCRIPTION DC adaptor port (DC48V) for phones not provided with inline... -
Page 6: Phone Screen Features
Call activity area Displays current calls for the highlighted line and includes detailed information such as caller ID, call duration, and call state. (In the illustration above, line “6060” is highlighted.) Back to Table of Contents SNET: CISCO 7940/7960 REFERENCE GUIDE... -
Page 7: Selecting Calls
• Calls of a similar type are grouped together in the call list. For example, calls that you have interacted with are grouped near the top, selected calls are grouped next, and calls that you have not yet answered are grouped last. Back to Table of Contents SNET: CISCO 7940/7960 REFERENCE GUIDE... -
Page 8: Basic Call Handling
• EndCall—Disconnects the first call and dials the second. • Transf—Transfers the first party to the second. (Press Transf twice.) • Confrn—Creates a conference call with all parties. (Press Confrn twice.) Back to Table of Contents SNET: CISCO 7940/7960 REFERENCE GUIDE... - Page 9 IF YOU WANT TO... THEN... Dial from a corporate directory web Use the Cisco WebDialer feature. Open a web browser and go to your company directory. Click on a phone number in the directory. Click Dial page to place the call. Click Hangup to end the call.
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Page 10: Answering A Call
If there are multiple calls holding on the line, scroll to the specific call (if necessary) and press Resume. Engaging the Hold feature typically generates music or a beeping tone. For this reason, avoid putting a conference call on hold. Back to Table of Contents SNET: CISCO 7940/7960 REFERENCE GUIDE... -
Page 11: Using Mute
• If you want to connect two calls to each other using direct transfer, the calls must be on the same line. If the calls are not on the same line, transfer one call to the other line, then use DirTrfr. FORWARDING YOUR CALLS TO ANOTHER NUMBER You can use Call Forward All to redirect your incoming calls from your Cisco IP Phone to another number. Note: Enter the Call Forward All target number exactly as you would dial it from your desk phone. -
Page 12: Making Conference Calls
REFERENCE MAKING CONFERENCE CALLS Your Cisco IP Phone allows you to join three or more people into one telephone conversation, creating a conference call STANDARD CONFERENCE CALLS In standard (or “ad hoc”) conference calls, the conference organizer must call participants to add them to the conference. Using your Cisco IP Phone, you can create standard conference calls in different ways, depending on your needs and your phone’s configuration:... -
Page 13: Storing And Retriveing Parked Calls
STORING AND RETRIVEING PARKED CALLS You can “park” a call when you want to store the call so that you or someone else can retrieve it from another phone in the Cisco CallManager system (for example, a phone at a co-worker’s desk or in a conference room). Call Park is a feature that your system administrator must enable for you. -
Page 14: Using Autoanswer With A Headset Or The Speakerphone
CUSTOMIZING PHONE SETTINGS You can personalize your Cisco IP Phone by adjusting settings, as described in the tables below. Keep these tips in mind: • Most settings are accessible on your phone, but a few are accessed online from your User Options web pages. -
Page 15: Customizing Rings And Message Indicators
Change the language on your phone screen Log in to your User Options web pages, select your device, then choose Change the Locale... from the main menu. Back to Table of Contents SNET: CISCO 7940/7960 REFERENCE GUIDE... -
Page 16: Setting Up Speed Dial Features
Listen to your voice messages or access Press . Depending on your service, doing so either auto-dials your voice message service or provides a pop-up menu on your the voice messages menu phone screen. Back to Table of Contents SNET: CISCO 7940/7960 REFERENCE GUIDE... -
Page 17: Using Call Logs And Directories
REFERENCE USING CALL LOGS AND DIRECTORIES Your phone maintains logs of your missed, placed, and received calls. You can use the Directories button to view and dial from call logs. You can also access a corporate directory (if applicable). IF YOU WANT TO... THEN...