In The Multipurpose Tray - Ricoh AC20 User Manual

9.10 T
ROUBLESHOOTING
4
Remove the jammed paper by gently pulling it straight out.
5
Close the rear door.
6
Open and close the front door to resume printing.

In the Multipurpose Tray

"MP Tray Jam" appears on the display when you try to print
using the Multipurpose tray and the machine does not detect
paper. This may be a lack of paper or improper paper loading.
If the paper is not feeding properly, pull the paper out of the
machine.
To resume printing, open and close the front door.