Cisco 836 Hardware Installation Manual page 52

Problems After Router Is Running
Table 3-2 Problems After Router Is Running (continued)
Symptom
Connection to the ADSL
line is intermittent or lost.
(The CD LED on the front
panel is off.)
Connection to the ADSL
line or WAN port is loose.
(The CD LED and the
Ethernet LED 1, 2, 3, or 4 on
the front panel are off).
Cisco 836 Router and SOHO 96 Router Hardware Installation Guide
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Problem
A cable-related
problem:
Disconnected cable
•
Damaged cable
•
Problem with ADSL or
WAN service
Solutions
Make sure that the Ethernet port is not
•
configured to be administratively down.
Make sure that the device connected to
•
the Ethernet port is connected, powered
on, and properly configured.
Make sure that the connectors at both
•
ends of the cable are secure.
Make sure that the cable is not physically
•
damaged. If it is damaged, order another
cable from Cisco Systems or replace it
with a similar cable.
Check all passwords and device names to
•
make sure that they are correct.
Contact your ADSL line or WAN service
•
provider to determine whether there is a
problem with the ADSL or WAN service.
Chapter 3 Troubleshooting
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