Jackson TEMPSTAR Installation, Operation And Service Manual page 28

TROUBLESHOOTING
WARNING: Inspection, testing and repair of electrical equipment should only be performed by a qualifi ed service
technician. Many of the tests require that the unit have power to it and live electrical components be exposed.
USE EXTREME CAUTION WHEN TESTING THE MACHINE.
PROBLEM POSSIBLE CAUSE
Machine doesn't 1. Drain clogged.
drain when power
2. Standpipe not removed prior to
button is pressed.
3. Defective drain valve.
No indication of 1. Water turned off.
pressure.
2. Transducer disconnected.
3. Pressure transducer defective.
1. Faulty wash heater.
Wash water is not
reaching required 2. Misadjusted/faulty thermostat(s).
temperature.
3. Wash thermometer is defective.
1. Improper spring tension.
Doors will not close
completely. 2. Obstruction in door channel.
3.Doors are not square with frame.
1. Wash pump seal defective.
Water leaks at the 2. Petcock or pump drain (if
wash pump.
3. Loose hoses (hose clamps) on
1. Defective rinse solenoid.
Will not rinse during
autocycle. 2. Faulty timer.
3.No water to the machine.
1. Machine temperatures are not up
Dishes are not
coming clean. 2. No detergent/too much
3. Solid dispenser canister is empty.
21
drain.
equipped) not shut/tight.
the wash pump.
to the minimum requirements.
detergent.
COMMON PROBLEMS
REMEDY
1. Remove obstruction.
2. Remove standpipe and run drain cycle again.
3. Replace.
1. Turn water on.
2. Verify wiring.
3. Replace pressure transducer.
1. Check element for continuity; if open, replace the heater.
2. Verify operation and setting of thermostats, replace if
necessary.
3. Replace thermometer.
1. Adjust spring tension as required by loosening (not
removing) spring bolt nuts and adjusting the tension.
Tighten nuts back when done.
2. Remove the obstruction.
3. Adjust the frame to accommodate the doors.
1. Replace the seal.
2. Close or tighten.
Tighten the hose clamps.
1. Repair or replace the rinse solenoid as required.
2. Replace timer.
3. Verify that there is water at 10 PSI connected to the
machine.
1. Verify that incoming water, rinse water, and wash
water match the required temperatures as listed on the
machine data plate.
2. Adjust detergent concentration as required for the
amount of water held by the machine.
3. Replace the canister.
07610-003-61-42-T