Samsung ML-3471ND/XAX Service Manual page 114

Adjustment and Troubleshooting
7) Multi-Feeding
Description: Multiple sheets of paper are fed at once.
Check the Guide side L/R or Guide
Rear in the Cassette, if the
(the solenoid does not work properly):
3. Pad-Friction is contaminated
4. The face of paper is blended.
Service Manual
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position is correct.
2. Solenoid malfunction
Perform EDC Mode.
with foreign matter.(oil...)
Replace the solenoid if necessary.
Replace the Main PBA.
Clean the pad friction with soft
cloth dampened with IPA
(Isopropyl Alcohol).
Use the smooth paper.
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