Samsung ML-3471ND/XAX Service Manual page 109

2) JAM 0
Description: 1. Paper is not exited from the cassette.
2. Jam-0 occurs when the paper feeds into the printer
1. Check the Solenoid by using
2. Check if the pad is loose due to
bad sealing of the side-pad.
3. Check the surface of the roller-pickup
for foreign matter.
4. If continuous clusters
occur, check whether the assembly
slot between shaft-pickup and
housing-pickup opens or
5. If the paper feeds into
the printer and Jam 0 occurs, perform
EDC Mode to check feed-sensor
of the engine board.
Samsung Electronics
EDC Mode.
is broken away.
Adjustment and Troubleshooting
Replace the solenoid.
Replace the side-pad Assembly
L or R, if necessary.
Clean with soft cloth dampened
with IPA(Isopropyl Alcohol) or
water.
Replace the Main PBA and/or
Sensor.
BIN PATH
Service Manual
4-41