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ML-375x Series User’s Guide Basic imagine the possibilities This guide provides information concerning installation, basic operation and troubleshooting on windows.
1. Introduction This chapter provides information you need to know before using the machine. • Key benefits • Features by models • Useful to know • About this user’s guide • Safety information • Machine overview • Control panel overview •...
- For duplex printing, 17 ppm (A4) or 18 ppm (Letter). Convenience • Samsung Easy Printer Manager and Samsung Printer Status (or Smart Panel) are a program that monitors and informs you of the machine’s status and allows you to customize the machine’s settings (see Advanced Guide).
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Key benefits • You can print in various operating systems (see "System requirements" on page 82). • Your machine is equipped with a USB interface and/or a network interface. Expand your machine’s capacity • This machine has an extra memory slot for adding more memory (see "Available accessories" on page 48). •...
• Select your machine as your default machine in your Windows. Where can I purchase accessories or supplies? • Inquire at a Samsung distributor or your retailer. • Visit www.samsung.com/supplies. Select your country/ region to view product service information. The status LED flashes or remains constantly on.
About this user’s guide This user's guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage. • Read the safety information before using the machine. • If you have a problem using the machine, refer to the troubleshooting chapter.
Safety information These warnings and precautions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.
Safety information Do not remove the plug by pulling on the cord; do not handle the plug with wet hands. This could result in electric shock or fire. Caution During an electrical storm or for a period of non- operation, remove the power plug from the electrical outlet.
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Safety information Do not block or push objects into the ventilation opening. This could result in elevated component temperatures which can cause damage or fire. Be care when replacing paper or removing jammed paper. New paper has sharp edges and can cause painful cuts. When printing large quantities, the bottom part of the paper output area may get hot.
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Safety information Do not place the machine on an unstable surface. The machine could fall, causing injury or machine damage. The machine should be connected to the power level which is specified on the label. If you are unsure and want to check the power level you are using, contact the electrical utility company.
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• Fuser units should only be repaired by a certified service technician. Repair by non-certified technicians could result in fire or electric shock. The machine should only be repaired by a Samsung service technician. Keep cleaning supplies away from children.
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Safety information 1. Introduction When toner gets on your clothing, do not use hot water to wash it. Hot water sets toner into fabric. Use cold water.
Machine overview 1. Introduction Accessories Power cord Quick installation guide Software CD Misc. accessories a. The software CD contains the printer driver and applications. b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.
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Machine overview Front view 1 Output tray 4 Front cover 2 Control panel 5 Paper level indicator Control board cover Tray 2 7 Tray 1 8 Multi-purpose tray 9 Multi-purpose tray paper extension Paper width guides on a multi-purpose tray Output support 1.
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Machine overview Rear view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available depending on model or country. 1 Network port 2 USB port 1 3 USB port 2 (ML-3753ND only) a.
Control panel overview Shows the current status and Display prompts during an operation. Enters menu mode and scrolls (Menu) through the available menus. Confirms the selection on the display. (Back) Numeric keypad (Cancel) (Power) LED) Arrows 1. Introduction Sends you back to the upper menu level.
Turning on the machine Connect the machine to the electricity supply first. Turn on the power switch. If it is turned off, press the (Power) button, then release. 1. Introduction...
Installing the driver locally A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see Advanced Guide). •...
From the Start menu, select Programs or All Programs > Samsung Printers > your printer driver name > Uninstall. Follow the instructions in the installation window. Insert the software CD into your CD-ROM drive and install the driver again (see "Installing the driver locally"...
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2. Learning the basic usage After installation is complete, you may want to set the machine’s default settings. Refer to the next section if you would like to set or change values. This chapter provides information about the overall menu structure and the basic setup options.
Menu overview The control panel provides access to various menus to set up the machine or use the machine’s functions. • These menus can be accessed by pressing button. Press the arrows until the needed menu item appears and press OK. •...
Menu overview Items Resolution Graphic Darken Text Language Power Save Wakeup Event Auto Continue Paper Substit. Paper Mismatch System Setup Altitude Adj. Auto CR Job Timeout Maintenance Toner Save Eco Setup Clear Setting Emulation Type Emulation Setup Options Network Custom Management a.
Entering characters using the number keypad As you perform various tasks, you may need to enter names and numbers. When you are prompted to enter a letter, locate the button labeled with the character you want. Press the button until the correct letter appears on the display.
Printing a demo page Print a demo page to make sure that the machine is operating correctly. Press (Menu) button on the control panel. Press Information > OK > Demo Page > OK. Press Print? > Yes > OK. A demo page prints out. 2.
Changing the display language To change the language that is displayed on the control panel, follow these steps: Press (Menu) button on the control panel. Press System Setup > OK > Language > OK. Press OK to select the language you want. 2.
• Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung’s warranty or service agreements. • Make sure not to use the inkjet photo paper with this machine.
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Media and tray If you do not adjust the guide, it may cause paper registration, image skew, or jamming of the paper. 2. Learning the basic usage Paper quantity indicator shows the amount of paper in the tray. 1 Full 2 Empty...
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Media and tray Loading paper in the tray/ optional tray Pull out the paper tray. Flex or fan the edge of the paper stack to separate the pages before loading papers. Place paper with the side you want to print on facing down. 2.
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Media and tray • Do not push the paper width guide too far causing the media to warp. • If you do not adjust the paper width guide, it may cause paper jams. • Do not use a paper with a leading-edge curl, it may cause a paper jam or the paper can be wrinkled.
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Media and tray • Flatten any curl on postcards, envelopes, and labels before loading them into the multi-purpose tray. • When printing on special media, you must follow the loading guidelines (see "Printing on special media" on page 32). • When papers overlap when printing using the multi- purpose tray, open tray 1 and remove the overlapping papers then try printing again.
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Media and tray Load the paper. Squeeze the multi-purpose tray paper width guides and adjust them to the width of the paper. Set the paper type and size from the control panel (see "Setting the paper size and type" on page 38). The settings set from the machine’s driver override the settings on the control panel.
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Media and tray • When using special media, we recommend you feed one sheet at a time (see "Print media specifications" on page 79). • Printing the special media (Face up) If special media are printed out with curl, wrinkles, crease, or black bold lines, open the rear cover and pull down the pressure lever as shown below and try printing again.
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Media and tray Envelope Printing successfully on envelopes depends upon the quality of the envelopes. To print an envelope, place it as shown in the following figure. If envelopes are printed out with wrinkles, crease, or black bold lines, open the rear cover and pull down the pressure lever on the right side about 90 degrees and try printing again.
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Media and tray • Be sure the seam at both ends of the envelope extends all the way to the corner of the envelope. Acceptable Unacceptable • Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the machine’s fusing temperature for 0.1 second (about 170°C (338 °F)).
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Media and tray • Do not use transparencies that separate from the backing sheet. • To prevent transparencies from sticking to each other, do not let the printed sheets stack up as they are being printed out. Labels To avoid damaging the machine, use only labels designed for use in laser printers.
Media and tray Card stock/ Custom-sized paper • In the software application, set margins at least 6.4 mm (0.25 inches) away from the edges of the material. 2. Learning the basic usage Preprinted paper When loading preprinted paper, the printed side should be facing up with an uncurled edge at the front.
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Setting the paper size and type After loading paper in the paper tray, set the paper size and type using the control panel buttons. • The settings set from the machine’s driver override the settings on the control panel. • For models that do not have the display screen on the control panel, this feature is not applicable.
Basic printing Basic printing Printing If you are a Macintosh, Linux, or Unix OS user, refer to the Advanced Guide. The following Printing Preferences window is for Notepad in Windows 7. Open the document you want to print. Select Print from the File menu. 2.
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Basic printing Canceling a print job If the print job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ( ) in the Windows task bar. •...
Using a favorite setting The Presets option, which is visible on each preferences tab except for the Samsung tab, allows you to save the current preferences for future use. To save a Presets item, follow these steps: 2.
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Basic printing Change the settings as needed on each tab. Enter a name for the item in the Presets input box. Click (Add). When you save Presets, all current driver settings are saved. Select more options and click added to the Presets you made. To use a saved setting, select it from the Presets drop-down list.
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Basic printing Press OK select the mode you want. • Default Mode: Select this to turn on or off the eco mode. (Duplex (long edge)/Toner save/2-up/Skip blank pages) Off: Set the eco mode off. On: Set the eco mode on. If you set the eco mode on with a password from the SyncThru™...
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Basic printing • The actual saved or reduced amount may differ depending on the operating system used, computing performance, application software, connection method, media type, media size, job complexity, etc. 2. Learning the basic usage...
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3. Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine. • Ordering supplies and accessories • Available supplies • Available accessories • Available maintenance parts • Redistributing toner • Replacing the toner cartridge •...
Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine. You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service.
Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine’s warranty.
Available accessories You can purchase and install accessories to enhance your machine’s performance and capacity. Some features and optional goods may not be available depending on models or countries (see "Features by models" on page 5). Accessory Extends your machine’s memory capacity. Memory module If you are experiencing frequent paper supply problems, you can attach an Tray 2...
Available maintenance parts To purchase maintenance parts, contact the source where you bought the machine. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. The warranty does not cover the replacement of any maintenance parts once it has reached its “Average yield”.
Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variation side to side. • The Status LED blinks red. If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge.
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Redistributing toner 3. Maintenance Close the front cover. Ensure that the cover is securely closed.
Replacing the toner cartridge Click this link to open an animation about replacing a toner cartridge. When a toner cartridge has reached the end of life, the machine will stop printing. Open the front cover and pull the toner cartridge out. Remove the new toner cartridge from its bag.
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Replacing the toner cartridge Do not touch the green underside of the toner cartridge. Use the handle on the cartridge to avoid touching this area. Hold the toner cartridge by the handle and slowly insert the cartridge into the opening in the machine. Close the front cover.
Upgrading a memory module Use this memory module slot to install additional memory. Order information is provided for additional memory module. (See "Available accessories" on page 48.) Installing a memory module Turn the machine off and unplug all cables from the machine. Grasp the control board cover and remove it.
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Upgrading a memory module Do not press the memory module strongly or the module may be damaged. If the module does not seem to fit into the slot properly, carefully try the previous procedure again. Replace the control board cover. Reconnect the power cord and machine cable and turn the machine on.
Monitoring the supplies life To view the supply life indicators, follow the steps below: Press (Menu) on the control panel. Press System Setup > OK > Maintenance > OK. Press Supplies Info > OK. Press OK to select the option you want. 3.
Setting the toner low alert If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not this message or LED appears. Press (Menu) on the control panel.
Cleaning the machine If printing quality problems occur or if you use your machine in a dusty enviroment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer. • Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet.
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Cleaning the machine • To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary. • Do not touch the green surface underside of the toner cartridge.
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Cleaning the machine Cleaning the pickup roller Turn the machine off and unplug the power cord. Wait for the machine to cool down. Pull out tray 1. Clean the pickup roller with a soft, lint-free cloth. Insert the tray back into the machine. 3.
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4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams • Clearing paper jams • Understanding the status LED • Understanding display messages This chapter gives helpful information for what to do if you encounter an error.
Tips for avoiding paper jams By selecting the correct media types, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 27). •...
Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. In tray 1 Click this link to open an animation about clearing a jam. Open and close the front cover. The jammed paper is automatically ejected from the machine.
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Clearing paper jams Remove the jammed paper by gently pulling it straight out. If the paper does not move when you pull, or if you do not see the paper in this area, check the fuser area around the toner cartridge (see "Inside the machine"...
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Clearing paper jams Pull tray 1 half-way out. Pull the paper straight up and out. Insert the trays back into the machine. Printing automatically resumes. In the multi-purpose tray Click this link to open an animation about clearing a jam. If the paper is not feeding properly, pull the paper out of the machine.
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Clearing paper jams Open the front cover and pull the toner cartridge out. Remove the jammed paper by gently pulling it straight out. Replace the toner cartridge and close the front cover. Printing automatically resumes. In the exit area Click this link to open an animation about clearing a jam. Open and close the front cover.
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Clearing paper jams If you do not see the jammed paper or if there is any resistance when you pull, stop and go to the next step. Open the rear cover. Remove the jammed paper as shown in the following figure. Close the rear cover.
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Clearing paper jams If the paper does not come out with the duplex unit, remove the paper from the bottom of the machine. If you still do not see the paper, go to the next step. Insert the duplex unit into the machine. Open the rear cover.
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• To resolve the error, look at the error message and its instructions from the troubleshooting part. • You also can resolve the error with the guideline from the computers’s Samsung Printer Status or Smart Panel program window. • If the problem persists, call a service representative.
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Understanding the status LED Status LED Status Blinking Green Blinking (Status LED) a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/ IEC 19752. The number of pages may be affected by operating environment, printing interval, graphics, media type and media size. Some amount of toner may remain in the cartridge even when red LED is on and the printer stops printing.
Understanding display messages Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning, and correct the problem, if necessary. Checking display messages • If a message is not in the table, reboot the power and try the printing job again.
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Meaning Install Toner A toner cartridge is not installed. The toner cartridge you have installed is not for Compatible your machine. Toner cartridge Suggested solutions Install a toner cartridge. Install a Samsung-genuine toner cartridge, designed for your machine. 4. Troubleshooting...
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Samsung toner cartridge's quality. Service or repair required as a result of using non- genuine Samsung toner cartridges will not be covered under the machine warranty. • If the machine stops printing, replace the toner cartridge (See "Replacing the toner cartridge"...
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Understanding display messages Tray-related messages Message Meaning There is no paper in Paper Empty tray 1. in Tray 1 There is no paper in Paper Empty tray 2. in Tray 2 There is no paper in the multi-purpose Paper Empty tray.
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Understanding display messages Message Meaning The machine unit Error [error cannot be controlled. number] Turn off then on Suggested solutions Reboot the power and try the printing job again. If the problem persists, please call for service. 4. Troubleshooting...
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5. Appendix This chapter provides product specifications and information concerning applicable regulations. • Specifications • Regulatory information • Copyright...
Specifications General specifications The specification values listed below are subject to change without notice. See www.samsung.com/printer for possible changes in information. Items Dimension Width x Length x Height Weight Machine with consumables Ready mode Noise Level Print mode Operation Temperature...
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Specifications Items Average operating mode Power consumption Ready mode Power save mode Power off mode a. Sound Pressure Level, ISO 7779. Configuration tested: basic machine installation, A4 paper, simplex printing. b. See the rating label on the machine for the correct voltage (V), frequency (hertz) and type of current (A) for your machine. Description Less than 550 W Less than 60 W...
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Specifications Print media specifications Type Size Letter 216 x 279 mm (8.5 x 11 inches) Legal 216 x 356 mm (8.5 x 14 inches) US Folio 216 x 330 mm (8.5 x 13 inches) 210 x 297 mm (8.27 x 11.69 inches) Oficio 216 x 343 mm (8.5 x 13.5 inches) Plain paper...
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Specifications Type Size Envelope 98 x 191 mm (3.87 x 7.5 inches) Monarch Envelope No. 105 x 241 mm (4.12 x 9.5 inches) Envelope Envelope DL 110 x 220 mm (4.33 x 8.66 inches) Envelope C5 162 x 229 mm (6.38 x 9.02 inches) Envelope C6 114 x 162 mm (4.49 x 6.38 inches) Refer to the...
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Specifications Type Size Letter, Legal, Refer to the Plain paper section US Folio, A4, Labels JIS B5, ISO B5, Executive, A5 Letter, Legal, Refer to the Plain paper section US Folio, A4, Card stock JIS B5, ISO B5, Executive, A5 Refer to the Refer to the Plain paper section Bond paper...
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Specifications System requirements Microsoft® Windows® Operating system Windows® 2000 Intel® Pentium® II 400 MHz (Pentium III 933 MHz) Windows® XP Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) Windows Server® 2003 Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) Windows Server®...
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Specifications • Windows Terminal Services is compatible with your machine. • For Windows 2000, Services Pack 4 or higher is required. Macintosh Operating system • Intel® processors • PowerPC G4/ G5 Mac OS X 10.3 ~ 10.4 • Intel® processors Mac OS X 10.5 •...
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Specifications Items Free HDD space Up to 100 MB Network environment Network models only (see "Features by models" on page 5) You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine.
Regulatory information This machine is designed for a normal work environment and certified with several regulatory statements. Laser safety statement The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1 : 2007.
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Regulatory information Ozone safety This product's ozone emission rate is under 0.1 ppm. Because ozone is heavier than air, keep the product in a place with good ventilation. Power saver This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use.
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The United States of America only Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website:www.samsung.com/recyclingdirect Or call, (877) 278 - 0799 Radio frequency emissions FCC information to the user This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: •...
Regulatory information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
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Regulatory information Russia only Germany only Turkey only Replacing the fitted plug (for UK only) Important The mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug and has a 13 amp fuse. When you change or examine the fuse, you must re-fit the correct 13 amp fuse.
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Declaration of conformity (European countries) Approvals and Certifications Hereby, Samsung Electronics, declares that this [ML-375x Series] is in compliance with the essential requirements and other relevant provisions of Low Voltage Directive (2006/95/ EC), EMC Directive (2004/108/EC). The declaration of conformity may be consulted at www.samsung.com/printer, go to Support >...
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EC Certification Certification to 1999/5/EC Radio Equipment & Telecommunications Terminal Equipment Directive (FAX) This Samsung product has been self-certified by Samsung for pan- European single terminal connection to the analogue public switched telephone network (PSTN) in accordance with Directive 1999/5/EC. The product has been designed to work with the national...
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Regulatory information 5. Appendix China only...
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This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide.
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ML-375x Series User’s Guide Advanced imagine the possibilities This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on model or country.
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1. Software installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using the cable.
Installation for Macintosh Make sure that the machine is connected to your computer and powered on. Insert the supplied software CD into your CD-ROM drive. Double-click the CD-ROM icon that appears on your Macintosh desktop. Double-click the MAC_Installer folder > Installer OS X icon. Enter the password and click OK.
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Installation for Macintosh For Mac OS X 10.3, if Auto Select does not work properly, select Samsung in Printer Model and your machine name in Model Name. • For Mac OS X 10.4, if Auto Select does not work properly, select Samsung in Print Using and your machine name in Model.
Reinstallation for Macintosh If the printer driver does not work properly, uninstall the driver and reinstall it. Make sure that the machine is connected to your computer and powered on. Insert the supplied software CD into your CD-ROM drive. Double-click the CD-ROM icon that appears on your Macintosh desktop.
Installation for Linux You need to download Linux software packages from the Samsung website to install the printer software (http://www.samsung.com/ printer). Installing the Unified Linux Driver Make sure that the machine is connected to your computer and powered on. When the Administrator Login window appears, type “root”...
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You must log in as a super user (root) to install the machine software. If you are not a super user, ask your system administrator. From the Samsung website, download the Printer Settings Utility package to your computer. Right-click the Printer Settings Utility package and extract the package.
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If you are not a super user, ask your system administrator. Click the icon at the bottom of the desktop. When the Terminal screen appears, type in the following. [root@localhost root]#cd /opt/Samsung/mfp/uninstall/ [root@localhost uninstall]#./uninstall.sh Click Uninstall. Click Next. Click Finish.
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2. Using a network-connected machine This chapter gives you step-by-step instructions for setting up a network connected machine and software. • Useful network programs • Wired network setup • Installing driver over the network • IPv6 configuration...
Useful network programs There are several programs available to setup the network settings easily in a network environment. For the network administrator especially, managing several machines on the network is possible. Before using the programs below, set the IP address first. SyncThru™...
Wired network setup You must set up the network protocols on your machine to use it on your network. You can use network after connecting network cable to a corresponding port on your machine. • For models that do not have the display screen on the control panel, use the SyncThru™...
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Wired network setup Turn on the machine. From the Windows Start menu, select All Programs > Samsung Printers > SetIP > SetIP. Click the icon (third from left) in the SetIP window to open the TCP/IP configuration window. Enter the machine’s new information into the configuration window as follows.
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Before using the SetIP program, disable the computer firewall from System Preferences or Administrator. The following instructions may vary from your model or operating systems. Open /opt/Samsung/mfp/share/utils/. Double-click the SetIPApplet.html file. Click to open the TCP/IP configuration window. Enter the machine’s new information into the configuration window.
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Wired network setup 2. Using a network-connected machine The machine will automatically print the Network Configuration Report.
Installing driver over the network Windows Make sure that the machine is connected to the network and powered on. Also, your machine’s IP address should have been set (see "Setting IP address" on page 11). If the “Found New Hardware Wizard” appears during the installation procedure, click Cancel to close the window.
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Installing driver over the network • Direct Input The Direct Input allows you to search for a specific machine on the network. - Search by IP address: Enter the IP address or the host name. Then click Next. To verify your machine’s IP address, print a network configuration report (see "Printing a network configuration report"...
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Installing driver over the network Click Agree to agree to the license agreement. Select Easy Install and click Install. Easy Install is recommended for most users. All components necessary for machine operations will be installed. If you select Custom Install, you can choose individual components to install.
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Installing driver over the network For Mac OS X 10.3, if Auto Select does not work properly, select Samsung in Printer Model and your machine name in Model Name. • For Mac OS X 10.4, if Auto Select does not work properly, select Samsung in Print Using and your machine name in Model.
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UNIX printer driver package from the Samsung website. Installing the UNIX printer driver package The installation procedure is common for all variants of UNIX OS mentioned. From the Samsung website, download and unpack the UNIX Printer Driver package to your computer. Acquire root privileges. su -...
Installing driver over the network Copy the appropriate driver archive to the target UNIX computer. See administration guide of your UNIX OS for details. Unpack the UNIX printer driver package. For example, on IBM AIX, use the following commands. “gzip -d < enter the package name | tar xf -” Go to the unpacked directory.
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Installing driver over the network To re-install it, use the command “. /install” to reinstall the binaries. Setting up the printer To add the printer to your UNIX system, run ‘installprinter’ from the command line. This will bring up the Add Printer Wizard window. Setup the printer in this window according to the following steps: Type the name of the printer.
IPv6 configuration IPv6 is supported properly only in Windows Vista or higher. If the IPv6 network seems to not be working, set all the network setting to the factory defaults and try again using Clear Setting (see "Network" on page 36). In the IPv6 network environment, follow the next procedure to use the IPv6 address.
IPv6 configuration Setting IPv6 addresses The machine supports the following IPv6 addresses for network printing and managements. • Link-local Address: Self-configured local IPv6 address (Address starts with FE80). • Stateless Address: Automatically configured IPv6 address by a network router. • Stateful Address: IPv6 address configured by a DHCPv6 server.
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IPv6 configuration Using SyncThru™ Web Service Start a web browser, such as Internet Explorer, that supports IPv6 addressing as a URL. Select one of the IPv6 addresses (Link-local Address, Stateless Address, Stateful Address, Manual Address) from Network Configuration Report (see "Printing a network configuration report"...
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3. Useful setting menus This chapter explains how to browse the current status of your machine, and the method of setting for advanced machine setup. • Before you begin reading a chapter • Information • Layout • Paper • Graphic •...
Before you begin reading a chapter This chapter explains all the features available for this series' models to help users easily understand the features. You can check the features available for each model in the Basic Guide. The following are tips for using this chapter •...
Information Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. Item Prints the menu map which shows the layout Menu Map and current settings of this machine. Prints a report on the machine's overall Configuration configuration.
Layout Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. Item Description Selects the direction in which information is Orientation printed on a page. • Simplex Margin: Sets the margin for one- sided printing.
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Layout 3. Useful setting menus Item Description Landscape Selects the location of the staple. Stapling Position...
Paper Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. Item Description Copies Selects the number of copies. • Paper Size: Selects the default paper size. MP Tray / •...
Graphic Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. Item Description Specifies the number of dots printed per inch Resolution (dpi). The higher the setting, the sharper printed characters and graphics.
System setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. Item Description Date & Time Sets the date and time. Selects the format for displaying time between Clock Mode 12 hr and 24 hr.
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System setup Item Description Automatically substitutes the printer driver’s paper size to prevent the paper mismatch between Letter and A4. For example, if you have Paper Substit. A4 paper in the tray but you set the paper size to Letter in the printer driver, the machine prints on A4 paper and vice versa.
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System setup Item Description Exports data stored on a USB memory stick to the Export Setting machine. Activating this mode extends the life of your toner cartridge and reduces your cost per page Toner Save beyond what one would experience in the normal mode, but it reduces print quality.
Emulation Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. Item Description The machine language defines how the Emulation Type computer communicates with the machine. Sets the detailed settings for the selected Setup emulation type.
Network Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. Option Description Selects the appropriate protocol and configure parameters to use the network environment. TCP/IP (IPv4) There are lots of parameters to be set. If you are not sure, leave as is, or consult the network administrator.
Admin setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. Item Description Sets the password to access the Admin Setup Password menu. Select On to use this option and enter the Protect password.
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4. Special features This chapter explains special printing features. • Altitude adjustment • Changing the font setting • Changing the default print settings • Setting your machine as a default machine • Using advanced print features • Macintosh printing • Linux printing •...
Altitude adjustment Print quality is affected by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine for the best print quality. Before you set the altitude value, determine the altitude where you are.
Changing the font setting Your machine has preset the font for your region or country. If you want to change the font or set the font for special condition, such as the DOS environment, you can change the font setting from Device Settings or Emulation section.
Changing the default print settings Click the Windows Start menu. For Windows Server 2000, select Settings > Printers. • For Windows XP/Server 2003, select Printer and Faxes. • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers. •...
Setting your machine as a default machine Click the Windows Start menu. For Windows Server 2000, select Settings > Printers. • For Windows XP/Server 2003, select Printer and Faxes. • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers. •...
Using advanced print features XPS printer driver: used to print XPS file format. • The XPS printer driver can be installed only on Windows Vista OS or higher. • You can install the XPS printer driver when you insert the software CD into your CD-ROM drive.
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Using advanced print features Item Multiple Pages per Side Selects the number of pages to print on a single sheet of paper. To print more than one page per sheet, the pages will be reduced in size and arranged in the order you specify. You can print up to 16 pages on one sheet. Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets together to form one poster-size document.
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Using advanced print features Item Print on both sides of a sheet of paper (duplex). Before printing, decide how you want your document oriented. • You can use this feature with Letter, Legal, A4, US Folio or Oficio sized paper Double-sided Printing •...
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Using advanced print features Item Watermark The watermark option allows you to print text over an existing document. For example, you use it when you want to have large gray letters reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document.
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Using advanced print features Item This option is available only when you use the PCL printer driver. An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document. Overlays are often used to take the place of letterhead paper. Rather than using preprinted letterhead, you can create an overlay containing exactly the same information that is currently on your letterhead.
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Using advanced print features Item Overlay a Click the Advanced tab. b Select the desired overlay from the Text drop-down list. (Using a page overlay) c If the overlay file you want does not appear in the Text drop-down list, select Edit... from the list and click Load. Select the overlay file you want to use.
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Using advanced print features Item • This feature is available only if you have installed the optional hard disk or set the Ram Disk. To set the • Some menus may not appear on the display depending on options or models. If so, it is not applicable •...
Macintosh printing Macintosh printing Some features may not be available depending on models or options. It means that the features are not supported. Printing a document When you print with a Macintosh, you need to check the printer driver settings in each application you use. Follow the steps below to print from a Macintosh: Open the document to print.
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Changing printer settings You can use advanced printing features when using your machine. Open an application and select Print from the File menu. The machine name, which appears in the printer properties window, may differ depending on the machine in use. Except for the name, the composition of the printer properties window is similar to the following.
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Macintosh printing If you print more than 2 copies, the first copy and the second copy might print on the same sheet of paper. Avoid printing on both sides of paper when you are printing more than 1 copy. Using help Click the question mark on the bottom-left corner of the window and click on the topic you want to know about.
Linux printing Some features may not be available depending on models or options. It means that the features are not supported. Printing from applications There are a lot of Linux applications that allow you to print using Common UNIX Printing System (CUPS). You can print on your machine from any such application.
Linux printing The Printing window appears, allowing you to monitor the status of your print job. To abort the current job, click Cancel. Printing files You can print many different types of files on your machine using the standard CUPS, directly from the command line interface. The CUPS lpr utility allows you to do that, but the driver’s package replaces the standard lpr tool by a much more user-friendly LPR GUI program.
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Linux printing • Jobs: Shows the list of print jobs. Click Cancel job to cancel the selected job and select the Show completed jobs check box to see previous jobs on the job list. • Classes: Shows the class that your machine is in. Click Add to Class to add your machine to a specific class or click Remove from Class to remove the machine from the selected class.
Unix printing Some features may not be available depending on models or options. It means that the features are not supported. Proceeding the print job After installing the printer, choose any of the image, text or PS files to print. Execute “printui <file_name_to_print>”...
Unix printing • Orientation: Select the direction in which information is printed on a page. • Duplex: Print on both sides of paper to save paper. Automatic/manual duplex printing may not be available depending on models. You can alternatively use the lpr printing system or other applications for odd-even printing.
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5. Maintenance This chapter introduces management tools provided to help you make full use of your machine. It also provides information for maintaining the toner cartridge. • Storing the toner cartridge • Tips for moving & storing your machine • Useful management tools...
Never manually rotate the drum, especially in the reverse direction; this can cause internal damage and toner spillage. Toner cartridge usage Samsung Electronics does not recommend or approve the use of non-Samsung brand toner cartridges in your printer including generic, store brand, refilled, or remanufactured toner cartridges.
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Storing the toner cartridge Samsung’s printer warranty does not cover damage to the machine caused by the use of a refilled, remanufactured, or non-Samsung brand toner cartridges. Estimated cartridge life Estimated cartridge life (the life of the toner cartridge yield) depends on the amount of toner that print jobs require.
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Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality.
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Windows Internet Explorer pages more easily, than when you use an ordinary program. Click Start > All programs > Samsung Printers > Samsung AnyWeb Print > Download the latest version to link to the website where the tool is available for download.
► Maintenance tab This tab allows you to maintain your machine by upgrading firmware and setting contact information for sending emails. You can also connect to Samsung website or download drivers by selecting the Link menu. • Firmware Upgrade: Upgrade your machine’s firmware.
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Useful management tools • Link: Shows links to useful sites where you can download or check information. E-mail notification setup You can receive emails about your machine’s status by setting this option. By setting information such as IP address, host name, e-mail address and SMTP server information, the machine status (toner cartridge shortage or machine error) will be sent to a certain person's e-mail automatically.
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Samsung Easy Printer Manager. Understanding Samsung Easy Printer Manager To open the program: Select Start > Programs or All Programs > Samsung Printers > Samsung Easy Printer Manager > Samsung Easy Printer Manager. The Samsung Easy Printer Manager interface is comprised of various...
Useful management tools Printer This area gives you general information about Information your machine. You can check information, such as the machine’s model name, IP address (or Port name), and machine status. User’s Guide button: This button opens Troubleshooting Guide when an error occurs.
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SyncThru™ or CounThru™ admin software. Using Samsung Printer Status (Windows only) The Samsung Printer Status is a program that monitors and informs you of the machine status. • The Samsung Printer Status window and its contents shown in this user’s guide may differ depending on the...
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For Macintosh, Smart Panel is installed automatically when you install the machine software. For Linux, you can download Smart Panel from the Samsung website (see "Installing the Smart Panel" on page 6). • The Smart Panel window and its contents shown in this user’s guide may differ depending on the machine or...
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Opening Unified Driver Configurator Double-click the Unified Driver Configurator on the desktop. You can also click the Startup Menu icon and select Samsung Unified Driver > Unified Driver Configurator. Click each button on the left to switch to the corresponding configuration window.
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Useful management tools To use the on screen help, click Help. After changing the configurations, click Exit to close the Unified Driver Configurator. Printers configuration Printers configuration has the two tabs: Printers and Classes. ► Printers tab View the current system’s printer configuration by clicking on the machine icon button on the left side of the Unified Driver Configurator window.
Useful management tools • Set as Default: Sets the current selected machine as a default machine. • Stop/Start: Stops/starts the machine. • Test: Allows you to print a test page to ensure the machine is working properly. • Properties: Allows you to view and change the printer’s properties.
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Useful management tools Switches to Ports configuration. Shows all of the available ports. Shows the port type, device connected to the port, and status. • Refresh: Renews the available ports list. • Release port: Releases the selected port. 5. Maintenance...
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6. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems • Power and cable connecting problems • Printing problems • Printing quality problems • Operating system problems...
Paper feeding problems Condition Paper jams during printing. Paper sticks together. Multiple sheets of paper do not feed. Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight. Paper does not feed into the machine.
Power and cable connecting problems Click this link to open an animation about solving power problems. Condition The machine is not receiving power, or the connection cable between the computer and the machine is not connected properly. • Connect the machine to the electricity supply first and turn on the power switch. Press the (Power) button on the control panel.
Printing problems Condition The machine does not The machine is not receiving power. print. The machine is not selected as the default machine. Check the machine for the following: • The front cover is not closed. Close the front cover. •...
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Printing problems Condition The machine does not The printer driver may be incorrectly print. installed. The machine is malfunctioning. The document size is so big that the hard disk space of the computer is insufficient to access the print job. The output tray is full.
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Printing problems Condition The machine prints, The machine cable is loose or defective. but the text is wrong, garbled, or incomplete. The wrong printer driver was selected. The software application is malfunctioning. The operating system is malfunctioning. If you are in a DOS environment, the font setting for your machine may be set incorrectly.
Printing problems Condition The machine does not Incompatibility between the PDF file and print PDF files the Acrobat products. correctly. Some parts of graphics, text, or illustrations are missing. The print quality of The resolution of the photo is very low. photos is not good.
Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Light or faded print • If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge. •...
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Printing quality problems Condition Toner specks • The paper may not meet specifications; for example, the paper may be too moist or rough. • The transfer roller may be dirty. Clean the inside of your machine. • The paper path may need cleaning. Contact a service representative. Dropouts If faded areas, generally rounded, occur randomly on the page: •...
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Printing quality problems Condition Vertical lines If black vertical streaks appear on the page: • The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and install a new one. If white vertical streaks appear on the page: •...
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Printing quality problems Condition Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals: • The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one.
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Printing quality problems Condition Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper. Page skew • Ensure that the paper is loaded properly. • Check the paper type and quality. •...
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Printing quality problems Condition Wrinkles or creases • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty •...
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Printing quality problems Condition Loose toner • Clean the inside of the machine. • Check the paper type and quality. • Remove the toner cartridge and then, install a new one. If the problem persists, the machine may require repair. Contact a service representative. Character voids Character voids are white areas within parts of characters that should be solid black: •...
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Printing quality problems Condition Curl If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. • Change the printer’s paper option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thin.
Operating system problems Common Windows problems Condition “File in Use” message Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the appears during printer driver. installation. “General Protection Close all other applications, reboot Windows and try printing again. Fault”, “Exception OE”, “Spool 32”, or “Illegal Operation”...
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Operating system problems Common Macintosh problems Condition The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing. The document has printed, but the print job has not disappeared from the spooler in Mac OS X10.3.2. Some letters are not displayed normally during cover page printing.
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Operating system problems Common Linux problems Condition The machine does not • Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in the Printers configuration window to look at the list of available machines. Make sure that print.
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Operating system problems Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages. Common PostScript problems The following situations are PS language specific and may occur when several printer languages are used. Problem The PostScript file cannot The PostScript driver may not be installed...
Contact SAMSUNG worldwide If you have any comments or questions regarding Samsung products, contact the Samsung customer care center. Country/Region Customer Care Center ALBANIA 42 27 5755 ARGENTINE 0800-333-3733 ARMENIA 0-800-05-555 AUSTRALIA 1300 362 603 0810-SAMSUNG (7267864, € AUSTRIA 0.07/min)
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Contact SAMSUNG worldwide Country/Region Customer Care Center FRANCE 01 48 63 00 00 01805 - SAMSUNG (726- GERMANY 7864 € 0,14/min) GEORGIA 8-800-555-555 IT and Mobile : 80111- SAMSUNG (80111 7267864) from land line, local charge/ from mobile, 210 6897691...
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MEXICO 7864) MOLDOVA 00-800-500-55-500 MONTENEGRO 020 405 888 MOROCCO 080 100 2255 NIGERIA 080-SAMSUNG(726-7864) 0900-SAMSUNG (0900- NETHERLANDS 7267864) (€ 0,10/min) 0800 SAMSUNG (0800 726 NEW ZEALAND 786) NICARAGUA 00-1800-5077267 NORWAY 815-56 480 OMAN 800-SAMSUNG (726-7864) PANAMA 800-7267 PERU 0-800-777-08 Web Site Country/Region www.samsung.com...
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Country/Region Customer Care Center SINGAPORE 1800-SAMSUNG (726-7864) www.samsung.com SLOVAKIA 0800-SAMSUNG (726-7864) www.samsung.com SOUTH AFRICA 0860 SAMSUNG (726-7864) 902-1-SAMSUNG(902 172 SPAIN 678) SWEDEN 0771 726 7864 (SAMSUNG) 0848-SAMSUNG (7267864, CHF 0.08/min) SWITZERLAND TADJIKISTAN 8-10-800-500-55-500 TAIWAN 0800-329-999 1800-29-3232 THAILAND 02-689-3232 TRINIDAD &...
Glossary The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as mentioned in this user’s guide. 802.11 802.11 is a set of standards for wireless local area network (WLAN) communication, developed by the IEEE LAN/MAN Standards Committee (IEEE 802).
Glossary BOOTP Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP address from a pool of addresses to each client.
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Glossary DHCP A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP server provides configuration parameters specific to the DHCP client host requesting, generally, information required by the client host to participate on an IP network. DHCP also provides a mechanism for allocation of IP addresses to client hosts.
Glossary Duty Cycle Duty cycle is the page quantity which does not affect printer performance for a month. Generally the printer has the lifespan limitation such as pages per year. The lifespan means the average capacity of print-outs, usually within the warranty period. For example, if the duty cycle is 48,000 pages per month assuming 20 working days, a printer limits 2,400 pages a day.
Glossary Fuser Unit The part of a laser printer that fuses the toner onto the print media. It consists of a heat roller and a pressure roller. After toner is transferred onto the paper, the fuser unit applies heat and pressure to ensure that the toner stays on the paper permanently, which is why paper is warm when it comes out of a laser printer.
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Glossary IP address An Internet Protocol (IP) address is a unique number that devices use in order to identify and communicate with each other on a network utilizing the Internet Protocol standard. The Images Per Minute (IPM) is a way of measuring the speed of a printer.
Glossary ITU-T No. 1 chart Standardized test chart published by ITU-T for document facsimile transmissions. JBIG Joint Bi-level Image Experts Group (JBIG) is an image compression standard with no loss of accuracy or quality, which was designed for compression of binary images, particularly for faxes, but can also be used on other images.
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Glossary Modified Huffman (MH) is a compression method for decreasing the amount of data that needs to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4. MH is a codebook-based run-length encoding scheme optimized to efficiently compress white space.
Glossary Open Systems Interconnection (OSI) is a model developed by the International Organization for Standardization (ISO) for communications. OSI offers a standard, modular approach to network design that divides the required set of complex functions into manageable, self-contained, functional layers. The layers are, from top to bottom, Application, Presentation, Session, Transport, Network, Data Link and Physical.
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Glossary Pages Per Minute (PPM) is a method of measurement for determining how fast a printer works, meaning the number of pages a printer can produce in one minute. PRN file An interface for a device driver, this allows software to interact with the device driver using standard input/output system calls, which simplifies many tasks.
Glossary SMTP Simple Mail Transfer Protocol (SMTP) is the standard for e-mail transmissions across the Internet. SMTP is a relatively simple, text- based protocol, where one or more recipients of a message are specified, and then the message text is transferred. It is a client- server protocol, where the client transmits an email message to the server.
Glossary Toner Cartridge A kind of bottle or container used in a machine like a printer which contains toner. Toner is a powder used in laser printers and photocopiers, which forms the text and images on the printed paper. Toner can be fused by by a combination of heat/pressure from the fuser, causing it to bind to the fibers in the paper.
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Glossary Wired Equivalent Privacy (WEP) is a security protocol specified in IEEE 802.11 to provide the same level of security as that of a wired LAN. WEP provides security by encrypting data over radio so that it is protected as it is transmitted from one end point to another. Windows Imaging Architecture (WIA) is an imaging architecture that is originally introduced in Windows Me and Windows XP.