Samsung ML-3471ND/XAX Service Manual page 111

4) JAM 2
Description: 1. Recording paper is jammed in front of or inside the fuser.
2. Recording paper is stuck in the discharge roller and in the fuser just after passing through the
Actuator-Feed.
completely fed out of the printer,
but Jam 2 occurs : Exit sensor is defective.
• After the paper is completely discharged, actuator
Exit should return to the original position to shut the
photo-sensor. Sometimes it takes longer
hour than it should and does
rolled in the Fuser Roller:
• This occurs when a Guide claw is broken
away or transformed.
• It occurs when the Spring of a Guide claw is broken
away or transformed.
• It occurs when the Heat-Roller or
Pressure-Roller is seriously
3. Paper is accordion in the fuser.
Samsung Electronics
1. If the paper is
not return.
2. If the paper is
contaminated with
the toner.
Adjustment and Troubleshooting
Check if the exit sensor actuator is
defective.
• Check if the actuator exit is
deformed (Check if the lever part
is deformed in shape).
• Check whether burrs occur in the
assembly part of the actuator exit
or not and if the actuator is
smoothly operated.
• Check if foreign matter and wire
get caught in the actuator exit's
operation.
If the paper is stuck in the fuser :
disassemble the fuser and remove
the jammed paper, and clean the
surface of the pressure roller with
dry gauze.
Remove the jammed paper after
disassembling the fuser : Clean
the surface of the pressure roller
with dry gauze.
• Remove the toner particles
stained on the rib.
• Check the assemblage and
performance of the exit.
Service Manual
BIN PATH
4-43