Music On Hold - Panasonic KX-TDE100 Features Manual

1.13 Holding Features

1.13.4 Music on Hold

Description
Music can be played to a party that has been put on hold. The following music sources are available:
a)
Internal music source
b)
External music source
c)
Cyclic tone
Music Source Assignment
BGM1, BGM2, and cyclic tone can be selected as Music on Hold through system programming. External
music port 1 is assigned to BGM 1. It is possible to select whether external music port 2, internal music
source 1, or internal music source 2 is assigned to BGM2.
Having two external music ports, for example, allows the use of the BGM feature (→1.17.4 Background
Music (BGM)), while assigning a separate external music source (e.g., company message, advertisement)
to Music on Hold.
[BGM Number and the Music Source]
BGM No.
Separate music sources can be assigned for the Music on Hold and the BGM features.
Conditions
• Hardware Requirement: User-supplied music source (when an external music source is assigned)
• Volume Control
It is possible to change the volume of an internal and/or external music source.
• Each tenant can select a music source to use for Music on Hold. The type of call determines which
tenant's music source is used, as follows:
Incoming Intercom Calls/
Outgoing Calls
Incoming Trunk Calls
• When using an IP-PT connected to a V-IPEXT card, only cyclic tone can be selected as Music on Hold.
Installation Manual References
3.12.1 Connection of Peripherals
Programming Manual References
PC Programming Manual
2.8.4 [2-2] Operator & BGM
184 Feature Guide
1 External music port 1
External music port 2, internal music source 1, or internal music
2
source 2
Type
Selected based on the tenant setting to which the extension
user belongs.
Selected based on the tenant setting of the distribution method
(DIL/DID/DDI/MSN).
Music Source
Music Source