External Feature Access (Efa) - Panasonic KX-TDE100 Features Manual

1.11.7 External Feature Access (EFA)

Description
Normally, an extension user can only access features within the PBX. However, when performing External
Feature Access (EFA) the extension user performs features outside of the PBX, such as using the transfer
services of the telephone company or host PBX. When EFA is performed, the PBX sends a flash/recall
signal to the telephone company or the host PBX (→ 1.5.4.8 Host PBX Access Code (Access Code to the
Telephone Company from a Host PBX)).
This feature is only available on trunk calls.
This feature is performed by pressing the EFA button or the FLASH/RECALL button that is set to EFA mode
(→ 1.11.6 Flash/Recall/Terminate).
Conditions
• Flash/Recall Time
The Flash/Recall time can be assigned for each trunk port.
• EFA Button
A flexible button can be customised as the EFA button.
• It is possible to perform this feature by entering the feature number while the current call is placed on
Consultation Hold (e.g., is going to be transferred to an extension of the host PBX).
Consultation Hold: a condition that a party is in, when an extension is calling other parties in order to
perform Call Transfer, Conference, or Call Splitting.
In Consultation Hold, the original call is treated as if it is on hold, allowing the extension to call a third
party all on one line. In Call Hold, the party on hold and the third party are connected to the extension
using separate lines.
Programming Manual References
PC Programming Manual
2.7.27 [1-1] Slot—LCO Port—Flash Time
2.7.35 [1-1] Slot—T1 Port—Flash Time
2.7.41 [1-1] Slot—E1 Port—Flash Time
2.7.44 [1-1] Slot—E&M Port—Flash Time
2.7.47 [1-1] Slot—DID Port—Flash Time
2.8.9 [2-6-1] Numbering Plan—Main—Features—External Feature Access
2.10.1 [4-1-1] Wired Extension—Extension Settings—Option 7—Flash Mode during CO Conversation
2.10.5 [4-1-4] Wired Extension—Flexible Button—Type
2.10.10 [4-2-1] Portable Station—Extension Settings—Option 7—Flash Mode during CO Conversation
2.10.13 [4-2-3] Portable Station—Flexible Button—Type
2.10.17 [4-3] DSS Console—Flexible Button—Type
2.13.5 [7-5] Miscellaneous—TRS Check after EFA
PT Programming Manual
[417] LCOT Flash/Recall Time
Feature Guide References
1.20.2 Flexible Buttons
1.11 Conversation Features
Feature Guide 167