ZyXEL Communications ZyWall 2 Quick Start Manual page 13

PROBLEM
Cannot access the
Internet.
ZyWALL 2
If the ISP checks the user ID, click WAN and then the ISP tab. Check your service
type, user name, and password.
Check the ZyWALL's connection to the cable/DSL device.
Check whether your cable/DSL device requires a crossover or straight-through cable.
Click WAN to verify your settings.
Check that you entered the password correctly. Some ISPs may lock you out after
several unsuccessful attempts.
CORRECTIVE ACTION
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