IBM xSeries 440 Troubleshooting Manual page 35

Table 2. POST error messages (continued)
POST message
11xx An error occurred during the system-board serial port test.
Note:
If the POST error message does not reappear, either the serial cable or the device is probably
failing. See the documentation that comes with the serial device for additional testing information.
If the POST error message reappears, call for service.
1162 The serial port configuration conflicts with another device in the system.
Note:
1800 A PCI adapter has requested a hardware interrupt that is not available.
Note:
1962 No valid startup devices were found. The system cannot find the startup drive or operating system.
Note:
If the same error message appears, call for service.
2400 An error occurred during the testing of the video controller on the system board. This error can be
caused by a failing monitor, a failing system board, or a failing video adapter (if one is installed).
Note:
2462 A video memory configuration error occurred.
Note:
If the problem persists, call for service.
If you have a modem, serial printer, or other serial device attached to your server, verify that
the serial cable is connected correctly. If it is, use the following procedure:
1. Turn off the server.
2. Disconnect the serial cable from the serial port.
3. Wait 5 seconds; then, turn on the server.
1. Make sure the IRQ and I/O port assignments needed by the serial port are available.
2. If all interrupts are being used by adapters, you might need to remove an adapter to
make an interrupt available to the serial port, or force other adapters to share an
interrupt.
1. Make sure that the PCI adapter and all other adapters are set correctly in the
Configuration/Setup Utility program. If the interrupt resource settings are not correct,
change the settings.
2. If all interrupts are being used by other adapters, you might need to remove an adapter
to make an interrupt available to the PCI adapter, or force other adapters to share an
interrupt.
Be sure that the drive you want to start from is in the startup sequence.
1. Select Start Options from the Configuration/Setup Utility program main menu. If you
are unable to set the startup sequence, call for service.
2. Check the list of startup devices in the Startup device data fields. Is the drive you want
to start from in the startup sequence?
Yes Exit from this screen; then, select Exit Setup to exit the Configuration/Setup
menu. Go to step 3..
No Follow the instructions on the screen to add the drive; then, save the changes
and exit the Configuration/Setup menu. Restart the server.
3. Is an operating system installed?
Yes Turn off the server. Go to step 4..
No Install the operating system in your server; then, follow your operating system
instructions to shut down and restart the server.
4. During server startup, watch for messages indicating a hardware problem.
Verify that the monitor is connected correctly to the video connector. If the monitor is
connected correctly, call for service.
Make sure that the monitor cables are correctly and securely connected to the server.
Description
Chapter 2. Solving Problems
23