VeriFone P400 Installation Manual page 24

T G
ROUBLESHOOTING UIDELINES
Transactions Fail To Process
24
P400/P400 PLUS I
NSTALLATION
Check Smart Card Reader
•
Perform a test transaction using several different smart cards to ensure the
problem is not a defective card.
•
Ensure that the card is inserted correctly (see
•
Ensure the MSAM cards are properly inserted in the slots and are properly
secured (see MSAM/MicroSD
•
If the problem persists, contact your local Verifone representative.
G
UIDE
Magnetic Card Reader
Cards).
Use).