Leaving A Message; Changing Your Greeting; Changing Your Mailbox Pin Code - Avaya 20CC Manual

Page 28 – Contents

Leaving a Message

Changing Your Greeting

Changing Your Mailbox PIN Code

IP Office - 20CC Turret Phone
You can use voicemail to leave a message directly in a mailbox.
1. Press VOICE and then
2. Dial the extension or group required and press
• Voicemail Lite:
You should hear ringing and then the greeting message of the extension
or groups mailbox. When you hear the tone, start speaking and then
either replace your handset or press ANSWER RELEASE.
• Voicemail Pro:
To start recording your message press
press STOP. After recording your message you have several options:
•
RECORD – Re-record your message.
•
LISTEN – Listen to the message you just recorded.
•
SUBMIT – Submit (send) the message to the target mailbox(es).
•
OTHERS – Add other mailboxes to which you want the message
copied when you press
You can record your own mailbox greeting to replace the default greeting. If
the System Administrator has set up a voicemail reception number for you,
remember to tell callers that they can press 0 to call that number if they
don't want to leave a message.
Voicemail Lite:
1. Press VOICE and then
2. Press 3 and follow the prompts for changing your greeting.
Voicemail Pro:
1. Press VOICE and then
2. Use LISTEN to hear your current greeting.
3. Press RECORD to start recording and
4. When happy with the new greeting, press
When accessing voicemail from your own extension you do not normally
need to enter your mailbox code. (Your System Administrator can arrange it
if required, for example, if your extension is in a public area.)
If your System Administrator has setup methods for you to access your
mailbox from other locations then you may need to enter your access code
to access your mailbox.
Voicemail Lite:
1. Press VOICE and then
2. Press *04 and follow the prompts for changing your greeting.
Voicemail Pro:
1. Press VOICE and then
2. Enter your current access code and press
3. Enter the new code and press
change was accepted.
MESSAGE.
RECORD and when finished
SUBMIT. Separate each entry with a #.
LISTEN.
GREETING.
STOP when finished.
SUBMIT.
LISTEN.
PASSWORD.
NEXT.
DONE. The display will confirm if the
40DHB0002UKAJ Issue 3 (04/03/2002)
MESSAGE again.