Troubleshooting - Radio Shack 43-3856 Owner's Manual

2.4ghz cordless phone with answering machine
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TROUBLESHOOTING

If your phone is not performing to your expectations, please try these simple
steps first .
Problem
The CHARGE/IN USE
LED won't illuminate
when the handset is
placed on the base.
The audio sounds weak
and/or scratchy.
Can't make or receive
calls.
The handset doesn't ring
or receive a page.
Severe noise
interference.
The answering system
does not work.
Cannot record any
messages.
Make sure the AC adapter is plugged into the base and wall
outlet.
Make sure the handset is properly seated on the base.
Make sure the charging contacts on the handset and base are
clean.
Make sure that the base antenna is in a vertical position.
Move the handset and/or base to a different location away
from metal objects or appliances and try again.
Press CHANNEL in the Talk mode to help eliminate
background noise.
Make sure that the handset is not too far from the base.
Check both ends of the telephone line cord.
Make sure the AC adapter is plugged into the base and wall
outlet.
Disconnect the AC adapter for a few minutes, then reconnect it
Make sure that the handset is not too far from the base.
The battery pack may be weak. Charge the battery for 24
hours.
The handset may be too far from the base unit.
Place the base unit away from appliances or metal objects.
Keep the handset away from microwave ovens, computers,
remote control toys, wireless microphones, alarm systems,
intercoms, room monitors, fluorescent lights, and electrical
appliances.
Move to another location or turn off the source of interference.
Make sure the base unit is plugged in.
Make sure the answering system is turned on.
Set the record time to either the one minute or four minute
option.
The memory may be full. Delete some or all of the saved
messages.
Solution
33

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