Radio Shack 43-3871 Owner's Manual
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Radio Shack 43-3871 Owner's Manual

Radio Shack 43-3871 Owner's Manual

2.4ghz multi-handset expandable cordless telephone with digital answering system
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2.4 GHz Multi-Handset Expandable
Cordless Telephone with Digital

Answering System

43-3871
Memo Recording — lets you leave messages for
yourself or others in your home or office, or record your
phone conversations. (See "Voice memo" on page 61.)
Phone Pick-Up Detection — stops recording when you
pick up any phone on the same line as the answering
system, and resets to answer the next call.
Call Screening — lets you listen as a caller leaves a
message. (See "Screening a Call" on page 57.)
Speakerphone — lets you conduct a hands-free
conversation using the handset and base speaker. (See
"Making and Receiving Calls" on Page 26)
Handset Remote Operation — lets you listen to your
incoming messages from the handset. (See "Remote
Operation" on page 62.)
Message Alert — beeps when you have new incoming
message. (See "Setting the Message Alert" on 55.)
Convenient Extension Placement — lets you place
accessory handsets (up to four total) anywhere you
have an AC outlet, regardless of phone jack location.
Call Waiting/Caller ID — lets you answer a call even
when you're on the phone and see who's calling before
you answer.
If an icon appears at the end of a paragraph, go to the box on that page with the
corresponding icon for pertinent information.
o
!
— Warning
OWNER'S MANUAL
!
IMPORTANT
— Important
!
Ô
— Caution
— Note
Please read before using this equipment.
©
2004 RadioShack Corporation.
RadioShack and RadioShack.com are trademarks
used by RadioShack Corporation.
E
S
and the E
NERGY
TAR
are registered US marks.
DirectLink is a registered trademark of Uniden Corporation.
All Rights Reserved.
S
certification mark
NERGY
TAR

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  • Page 1: Answering System

    2.4 GHz Multi-Handset Expandable Cordless Telephone with Digital Answering System 43-3871 Memo Recording — lets you leave messages for yourself or others in your home or office, or record your phone conversations. (See “Voice memo” on page 61.) Phone Pick-Up Detection — stops recording when you pick up any phone on the same line as the answering system, and resets to answer the next call.

  • Page 2: Table Of Contents

    Introduction ... 3 Important Information ... 4 FCC Statement ... 4 Surge Protection ... 5 Important Safety Instructions ... 6 Important Caller ID Information ... 7 Read This Before Installation ... 7 Installation ... 8 Selecting a Location ... 8 Connecting/Charging the Battery Pack ...

  • Page 3: Introduction

    INTRODUCTION Thank you for purchasing a RadioShack 2.4 GHz Multi Handset Expandable Cordless Telephone. Unlike other conventional cordless telephones, your telephone supports up to four handsets on a single telephone line. You can add a handset to any room in your home or office that has an AC outlet.

  • Page 4: Important Information

    Ô Ô NOTE You must not connect your phone to: • coin-operated systems • most electronic key telephone systems WARNING: To reduce the risk of fire or shock hazard, do not expose this product to rain or moisture. The lightning symbol is intended to alert you to the presence of uninsulated dangerous voltage within this product’s enclosure that might be of sufficient magnitude to constitute a risk of electric shock.

  • Page 5: Surge Protection

    If you use more than one phone or other device on the line, add up all of the RENs. If the total is more than five (three in rural areas), your telephones might not ring. If ringer operation is impaired, remove a device from the line.

  • Page 6: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry tub, in a wet basement or near a swimming pool.

  • Page 7: Important Caller Id Information

    IMPORTANT CALLER ID INFORMATION To use Caller ID and Call Waiting, you must be in an area where those services are available and you must subscribe to those services through your local phone company. Where Caller ID is offered, one or more options are generally available: •...

  • Page 8: Installation

    Ô Ô NOTES • If your home has specially wired alarm equipment connected to the telephone line, be sure that installing the system does not disable your alarm equipment. If you have questions about what will disable alarm equipment, contact your telephone company or a qualified installer.
  • Page 9 On a Desk Top 1. Plug one end of the supplied long modular cord into jack TEL LINE on the back of the base. 2. Plug the modular cord’s other end into a modular phone line jack. 3. Insert the supplied AC adapter’s barrel plug into the DC IN 9V of the base.

  • Page 10: Connecting/Charging The Battery Pack

    3. Plug one end of the supplied modular cord (short for a wall plate, long for direct wall mounting) into the jack on the base’s back. 4. Insert the supplied AC adapter's barrel plug into the DC IN 9V 5. Route the adapter and modular cords through the...

  • Page 11: Recharging The Battery Pack

    1. Press down and slide off the battery compartment cover. 2. Lift the battery pack out of the compartment. 3. Plug the battery pack’s connector into the socket in the compartment (the connector fits only one way), then place the battery pack in the compartment. 4.
  • Page 12 WARNING Dispose of the old battery pack promptly and properly. Do not burn or bury it. There is a risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. • If you are not going to use your phone for an extended period, disconnect the battery pack.

  • Page 13: Setting Menu Options

    SETTING MENU OPTIONS BOUT THE There are 6 main menu setup options, ® (DirectLink Mode, Room Monitor, Handset Setup, Answ. Setup, Global Setup and 20 submenu options. Ô System Reset) UMMARY OF PTIONS AND UBMENU PTION DirectLink Mode DirectLink Mode allows a pair of handsets to work without the base unit for direct handset-to-handset communication, like a pair of walkie-talkie.

  • Page 14: Handset Setup

    Handset Setup The following submenu options must be set separately for each handset. Submenu option Ringer Tones Adjusting the ringer tone (see page 18). (Default is Flicker) Set the distinctive ring (tone your phone makes when ringing) (see page 19). “Distinctive Ringer” allows you to preset memory locations with a designated ring tone.
  • Page 15 Answering Setup This main menu option allows you to set up TAD settings from your handset. You can also set these submenu options from the base (see page 52). Submenu option Select a two-digit Personal Identification Number (PIN) code. A PIN code is required to play your messages from Security Code a remote location, you will need to enter a two-digit PIN code (see page 21).

  • Page 16: Global Setup

    Global Setup If you change one of the Global settings, you change the setting for all additional handsets. Only one handset can change Global settings at a time. Submenu option Day & time Set the day and time of your display (see page 23). Set the Caller ID on Call Waiting (CIDCW) setting.

  • Page 17: Setting Up The Menu

    ETTING P THE Entering the Menu 1. Press in standby mode. MENU/DEL 2. Use VOL/RING/ move the pointer to a desired main menu (DirectLink Mode, Room Monitor, Handset Setup, Answ. Setup, Global Setup, and System Reset). 3. Press to select the desired SELECT/ main menu.

  • Page 18: Room Monitor

    Room Monitor Using Room Monitor 1. Enter the Room Monitor menu (see “Entering the Menu” on page 17). To Room Monitor 2. Select the handset or base you want to monitor by using VOL/RING/ VOL/RING/ When monitoring the other handset, be sure the other handset is facing up so the microphone can pick up the sound clearly.
  • Page 19 • Melodies [Beethoven’s Symphony #9 (Beethoven9), For Elise (Elise), We Wish You A Merry Christmas (Merry- Xmas), Home Sweet Home (Hm Swt Hm), Lorri Song #6 (Lorri Song), When the Irish Eyes Are Smiling (Irish Eyes), Aura Lee, Let Me Call You Sweet Heart (Sweetheart), Star Spangled Banner (Star Spngl), Old MacDonald (Old MacDld)]...
  • Page 20 Setting the Anykey Answer 1. Enter the Handset Setup menu, and then the Anykey Answer submenu (see “Entering the Menu” on page 17). 2. Press VOL/RING/ select 3. Press . You will hear a SELECT/ confirmation tone. Setting the True Banner 1.

  • Page 21: Answering System Setup

    3. Press . You will hear a SELECT/ confirmation tone. Answering System Setup You can also make these setting from the base (see page 52). Setting a PIN Code 1. Enter the Answ. Setup menu, and then the Security Code submenu (see “Entering the Menu”...
  • Page 22 Setting the Message Alert On or Off 1. Enter the Answ. Setup menu, and then the Message Alert submenu (see “Entering the Menu” on page 17). 2. Press VOL/RING/ select 3. Press . You will hear a SELECT/ confirmation tone. Setting the Language of your Answering System 1.
  • Page 23 Global Setup When a Global setting is changed from one handset, this affects all registered handsets. Setting Day and Time 1. Enter the Global Setup menu, and then the Day & Time submenu (see “Entering the Menu” on page 17). Ô 2.
  • Page 24 Ô Ô NOTES • If you receive a call , the transfer will be canceled. • If an error occurs, the phonebook locations transferred before the error were stored in the receiving handset. appears Unavailable on the display. • When the memory of the receiving handset is full, Not enough memory in Receiving...
  • Page 25 The phonebook locations will be transferred to the handset. On the receiving handset, Receiving handset name appear. When the transfer complete, Done! the handset. System Reset De-register the Handset 1. Enter the System Reset menu, and then the Deregister HS submenu (see “Entering the Menu”...

  • Page 26: Making And Receiving Calls

    Ô Ô NOTES • To set Autotalk, see page 19 or to set Anykey Answer see page 20. • The handset microphone is located at the bottom of the handset. Position yourself as near to the handset as possible and speak clearly.

  • Page 27: Placing A Call On Hold

    From the Handset Normal conversation To hang Press END or return the handset to the cradle (Auto Standby). To enter a When you dial the number in standby pause mode, press REDIAL/PAUSE. within the appears in the display, which dialing represents a pause.

  • Page 28: Deleting A Redial Record

    Redialing from Talk Mode 1. Press TALK/FLASH 2. Press REDIAL/PAUSE dialed will be displayed and redialed. To hang up, press Deleting a Redial Record 1. Press REDIAL/PAUSE 2. Press REDIAL/PAUSE display the number to be deleted. 3. Press MENU/DEL 4. Press VOL/RING/ choose 5.

  • Page 29: Adjusting The Handset Ringer, Earpiece And Speaker Volume

    DJUSTING THE INGER ARPIECE AND PEAKER OLUME You can adjust the handset ringer and earpiece/speaker volume separately. Press the volume up key or volume down key (labeled as VOL/RING/ in standby mode to select one of three ringer volume (off, low, or high). Pressing the volume up key or volume down key (labeled as VOL/RING/...

  • Page 30: Mute Microphone

    Ô Ô NOTES • The tone feature only applies when the dial mode is set to pulse. This special number can be stored in a memory location. • This is referred to as Chain Dialing (see page 39). ICROPHONE With the handset You can temporarily turn Off the microphone so that the person you are talking with cannot hear you.

  • Page 31: Traveling Out-Of-Range

    RAVELING During a call, as you begin to move your handset too far from your base unit, noise may increase. If you pass the range limits of the base unit, you will hear a beep and see Out of Range on the display, and then the handset returns to standby mode.

  • Page 32: 3-Way Conferencing

    Ô Ô NOTE 3-Way Conferencing • If you have more than one handset, the phone permits 4-way conversations, see “4- way Conferencing” on page 46 for details. Flash and Call Waiting • You must subscribe through your local telephone company to receive Call Waiting or Caller ID on call waiting service.

  • Page 33: Phonebook

    PHONEBOOK The Phonebook allows you to dial a number using just a few key presses. Your phone stores names/numbers in the phonebook memory location, and you can search names in alphabetical order. You have a total of 100 locations that can be used for the phonebook (including the speed dials) and Caller ID messages.

  • Page 34: Steps For Entering Names And Special Characters

    Ô Ô NOTES • If you choose not to store a “Distinctive Ring”, simply select the “No Selectn” option. • Selecting a speed dial location where a number is already stored, releases the old number’s speed dial setting. The new number will be stored in the speed dial location.
  • Page 35 If you make a mistake while entering a name Ô to move the cursor to the /tone/< or #/> incorrect character. Press to erase the wrong MENU/DEL character, and then enter the correct character. To delete all characters, press and hold MENU/DEL For example, to enter Movies: 1.

  • Page 36: Viewing The Phonebook

    Ô Ô NOTE During a call, don’t press END or the call will be disconnected. IEWING THE HONEBOOK Your phone stores names/numbers in the phonebook memory locations, and you can search names in alphabetical order. You can view the phonebook even while the phone is in use.

  • Page 37: Making Calls Using The Phonebook

    AKING ALLS HONEBOOK From Standby Mode 1. When the phone is in standby mode, view the phonebook location to dial (see “Viewing the Phonebook” on page 36). 2. Press TALK/FLASH displayed number is dialed. 3. To hang up press From Talk Mode 1.

  • Page 38: Editing Or Erasing A Stored Name, Phone Number, Distinctive Ring, And Speed Dial

    DITING OR RASING A TORED UMBER ISTINCTIVE PEED 1. When the phone is in standby mode, press 2. Press VOL/RING/ the number keypad to view the phonebook locations (see “Viewing the Phonebook” on page 36). a. Editing the Stored Data 1.

  • Page 39: Chain Dialing

    HAIN IALING The memory locations in the handset are not limited to phone numbers. You can also store a group of numbers (up to 20 digits), that you need to enter once your call connects. This is referred to as Chain Dialing.

  • Page 40: Viewing The Caller Id List

    IMPORTANT Memory locations for Caller ID messages and Phonebook locations (including Speed Dials) are common, you can store up to 100 in total. A Caller ID message is not stored when you have stored 100 of the phonebook locations. The earliest Caller ID message is overwritten when you have stored 100 of the...

  • Page 41: Deleting A Caller Id Message

    2. To view the Caller ID messages in historical order (from new to old or from old to new), repeatedly press VOL/RING/ through the messages from the latest to the earliest, or VOL/RING/ through the messages. To view the Caller ID messages with alphabetical search, press the number key pad ( ) with the letter associated...

  • Page 42: Using The Caller Id Message List

    Ô Ô NOTES • You cannot make a call from the Caller ID list if your phone is connected to a private branch exchange (PBX). • When a long distance call has been set, appears in the display. • If a call comes in via a telephone system that does not offer Caller ID service, no information is...

  • Page 43: Call Waiting Deluxe Features

    1. When the phone is in standby mode, view the Caller ID message to be stored. Then press SELECT/ appears. Name 2. To complete the setting, follow the steps 3-8 in “Storing Phone Numbers, Names, Distinctive Rings, and Speed Dial” on page 33-34. AITING EATURES Your phone gives you new options for call...

  • Page 44: Expanding Your Phone

    IMPORTANT • If you purchase a 43-3571 extra handset, please register the handset to the original/main base before use. The 43-3571 will not operate until it is registered. • If you change a Global setting in one handset, you change that particular setting for all registered handsets.

  • Page 45: Using The Directlink Mode

    When Registration Complete displayed, the handset has been registered to the base. If Registration Failed please try these steps again. SING THE IRECT To use this feature, you must enter the two handsets into the DirectLink mode first. Ô To enter the DirectLink mode, see page DirectLink call 1.

  • Page 46: 4-Way Conferencing

    Ô Ô NOTES • If the party is busy or out of range, the handset returns to standby mode. • If any of the following occurs while selecting the other handset (or the base), the operation will be canceled. - Press TALK/FLASH or SPEAKER.

  • Page 47: Call Transfer Feature

    4. To hang up the intercom call, press on either handset (or intercom on the base). From the base to a handset 1. Press INTCM/PAGE standby mode. 2. All the handsets will be paged. 3. On the receiving handset, to answer the call, press TALK/FLASH .

  • Page 48: Replacing The Base

    4. To speak to the caller, press TALK/FLASH SPEAKER on the receiving handset. From the base to a handset 1. During a call, press base. The call will automatically be placed on hold, and an intercom tone sounds. All the handset(s) will be paged.

  • Page 49: Features

    EATURES • Digital Tapeless Recording • Up to 12 Minutes of Recording Time • Call Screening On/Off • Personal or Pre-recorded Outgoing Messages • Voice Prompts for Menu Setup Guidance (English, Spanish, or French) • Time and Day Announcement • Remote Message Retrieval •...

  • Page 50: Setting Up Your Answering System

    Ô Ô NOTES • If you make an outside call, or a call is received on the base during the operation, the operation is canceled. • Position yourself as near to the base as possible and speak clearly when recording your outgoing message.

  • Page 51: Deleting An Outgoing Message

    Choosing between the two outgoing messages When the phone is in standby mode, press . Press again when the outgoing message is played. Each time pressed, the outgoing message is switched between the pre-recorded and the personal outgoing message. Deleting an outgoing message To delete the personal outgoing message, press while the message is...

  • Page 52: Answering System Settings

    Ô Ô NOTES Answering System Settings • For your convenience, voice prompts will guide you through the menu setup mode. • To scroll through the menu options, repeatedly press CLOCK/MENU on the base in standby mode. The system returns to standby after the last menu option.
  • Page 53 6. Press SKIP/SELECT REPEAT/SELECT correct minute setting. The numbers hrough the base as each minute is announced. 7. Press to select the minute. 8. Press SKIP/SELECT REPEAT/SELECT correct AM or PM setting. The message counter displays 9. Press to select the AM/PM setting. A confirmation tone sounds, the day and time you set are announced for your review.

  • Page 54: Setting The Ring Time

    Setting the ring time The ring time setting allows you to set the number of rings the caller hears before your answering system plays the outgoing message. You can set the ring time to answer after two, four, or six rings. Setting “TS”...

  • Page 55: Announce Only Feature

    3. Press to select the new recording time. A confirmation tone sounds, the system announces the new record time. Announce only feature The Announce only feature plays a pre- recorded outgoing message or your own personal outgoing message, but it will not allow the caller to leave a message.

  • Page 56: Selecting The Language

    3. Press A confirmation tone sounds, the system announces the current setting you have selected. When the first new message is received, the alert tone will begin to sound. Turning the message alert tone Off by pressing any key To quickly turn Message Alert tone to Off, press any key on the base unit and the tone will automatically deactivate.

  • Page 57: Screening A Call

    Setting the call screen You can screen calls when the Call Screen function is set to On. Ô 1. Press CLOCK/MENU The current Call Screen setting (On or Off) appears on the base and it is announced. 2. Press SKIP/SELECT REPEAT/SELECT 3.

  • Page 58: Using Your Answering System

    Ô Ô NOTES Screening a call • If you press SELECT/ while another handset is screening a call, you will hear a beep and you can not screen a call. Playing your messages • Time stamp will not be heard until you have set the time.

  • Page 59: Repeating A Message

    2. When all new messages have been played, you hear a confirmation tone and the system announces “End of messages.”The system returns to standby. After you have reviewed your new messages, you can play your old messages by pressing again. Once you have listened to a new message, it then becomes an old message.

  • Page 60: Skipping A Message

    Ô Ô NOTE When the answering system is full, appears on the base. You should delete some messages so that the system can record new messages. IMPORTANT When you press DELETE, you are permanently deleting the message. Once deleted, the message cannot be replayed or retrieved.

  • Page 61: Voice Memo

    When you try to delete all messages without first listening to your new messages, you hear several short beeps followed by an announcement “Please playback all messages”. This protects you from accidentally erasing messages you have not yet reviewed. Voice memo The voice memo function allows the user to record messages (more than 2 seconds and within 4 minutes).

  • Page 62: Remote Operation

    Ô Ô NOTES • Time stamp will not be heard until you have set the time. See “Setting the Time” on page 52. • The system will only playback messages for four minutes and then it returns to the command waiting mode.
  • Page 63 3. The answering system announces the current time and the number of messages stored in memory. You hear “To play incoming messages, press zero-two. For help, press one-zero”. You will hear a beep. 4. Enter a command within 15 seconds, each command there after must be entered within 2 seconds.

  • Page 64: Remote Access With The Handset

    Ô Ô NOTES • If you press END before the answering system answers, the phone will return to standby. • When the answering system does not answer within 6 seconds, you hear a beep and the phone will return to standby.
  • Page 65 Remote Key Function Repeat a Message Playing incoming Messages Skipping a Message Deleting a Message Stop Operation Answering System On Memo Record/Stop Greeting Message Record/Stop Ô Answer System Off Help Guidance 4. After the command has finished, you hear intermittent beeps indicating that the system is in the command waiting mode.

  • Page 66: Installing The Beltclip

    Ô Ô NOTES • If you place the handset on the base to recharge it while the headset is connected, be sure the handset seats properly. • You can use a handset holder (available from your local RadioShack store) to hang the handset on your belt for greater convenience when using a headset.

  • Page 67: Troubleshooting

    TROUBLESHOOTING If your phone is not performing to your expectations, please try these simple steps first Symptom The CHARGE LED won’t illuminate when the handset is placed in the cradle. The audio sounds weak. Can’t make or receive calls. The handset doesn’t ring or receive a page.
  • Page 68 Symptom Unavailable appears in the display. Severe noise interference. The Caller ID does not display. You cannot register the handset at the base. The handset doesn’t communicate with another handsets. The handset or the base can’t join the conversation The answering system does not work.

  • Page 69: Care

    Symptom After a power failure, the outgoing message is deleted. No sound on the base unit speaker during call monitoring or message playback. Cannot access remote call- in features from another touch-tone phone. Time stamp cannot be heard. If you still have problems, disconnect the phone. If other phones on the same line work properly, the fault is in this phone or its installation.
  • Page 70 This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. RadioShack Customer Relations, 200 Taylor Street, 6th Floor, Fort Worth, TX 76102 RadioShack Corporation Fort Worth, Texas 76102 Limited One-Year Warranty 12/99 43-3871 UPZZ01326BZ 12A03 Printed in China...

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