Troubleshooting - Radio Shack 43-3815/43-3898 Owner's Manual

TROUBLESHOOTING

We do not expect you to have any problems with your phone, but if you do, these
suggestions might help.
Problem
The phone does not work or
works poorly.
The handset stops working or
works poorly during a call.
Your conversation is difficult to
hear due to dropout, muting, low
volume, or unusual sounds.
The handset's range has
decreased so the phone does
not operate at a useful distance
from the base.
The handset's battery pack does
not charge.
The handset does not ring or
receive a page.
The system does not answer
calls.
The system does not record the
caller's messages.
Be sure the base's phone line cord and AC adapter are correctly and
securely connected.
Be sure the battery pack in the handset is connected and charged.
Be sure the handset is properly registered with the base.
Move the handset closer to the base.
Be sure the handset's battery pack is charged. (If the battery pack's
power is too low, the handset does not have enough power to light
the display.)
Lift the base's antenna to a vertical position.
Check the charging contacts on the handset and base. If they are
dirty, clean them with a pencil eraser.
Someone has picked up another phone on the same line. Hang up
another phone.
Keep the handset away from computers, remote control toys,
wireless microphones, alarm systems, intercoms, room monitors,
fluorescent lights, microwave ovens, and electrical appliances.
Move to another location or turn off the source of the interference.
Hang up and redial the number.
Be sure the antennas do not touch a metal surface.
Recharge the battery pack.
Check the charging contacts on the handset and base. If they are
dirty, clean them with a pencil eraser.
Be sure the battery pack is connected correctly.
Be sure the handset is properly seated on the base.
Replace the battery pack.
Move the handset closer to the base.
Be sure the battery pack in the handset is properly connected and
charged.
Move the base away from other electrical devices.
Be sure the ringer is on.
Make sure the system is turned on and the AC adapter is properly
connected.
Check all phone line connections.
Recording time is set to announce only. Set it to 1 or 4.
Delete messages if memory is full.
Suggestion
47