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P/N 126803-01 Rev. A 01/2014
P126803-01
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home, where not
prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate. This
appliance is not convertible for use with other gases.
WARNING: This appliance is for installation only in a solid-fuel burning masonry or UL127 factory-built
fireplace or in a listed ventless firebox enclosure. It is design-certified for these installations in accordance
with ANSI Z21.11.2. Exception: DO NOT install this appliance in a factory-built fireplace that includes
instructions stating it has not been tested or should not be used with unvented gas logs.
This is an unvented gas-fired heater. It uses air (oxygen) from the room in which it is installed. Provisions
for adequate combustion and ventilation air must be provided. Refer to Air for Combustion and Ventilation
section on page 6 of this manual.
WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result
causing property damage, personal injury or loss of life.
— Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS:
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire department.
— Installation and service must be performed by a qualified installer, service agency or the gas supplier.
Installation and Operation Instructions
Superior™ Unvented (Vent-Free) Gas Log Heater
Models
VFGT24NE
VFGT30NE
VFGT24PE
VFGT30PE
VFGT36NE
VFGT36PE
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Table of Contents
Troubleshooting
Related Manuals for Superior VFGT24NE
Summary of Contents for Superior VFGT24NE
- Page 1 Installation and Operation Instructions Superior™ Unvented (Vent-Free) Gas Log Heater P/N 126803-01 Rev. A 01/2014 Models VFGT24NE VFGT30NE VFGT36NE VFGT24PE VFGT30PE VFGT36PE P126803-01 INSTALLER: Leave this manual with the appliance. CONSUMER: Retain this manual for future reference. This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home, where not prohibited by local codes.
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Page 2: Table Of Contents
TABLE OF CONTENTS Safety ..............2 Cleaning and Maintenance ........ 29 Product Identification ........... 5 Specifications ............ 30 Local Codes............5 Wiring Diagram ..........31 Unpacking............5 Troubleshooting ..........32 Product Features ..........6 Accessories ............39 Air For Combustion and Ventilation ..... 6 Parts .............. - Page 3 SAFETY Continued WARNING: This product con- WARNING: Do not allow fans tains and/or generates chemicals to blow directly into the fireplace. known to the state of California Avoid any drafts that alter burner flame patterns. Ceiling fans can to cause cancer or birth defects create drafts that alter burner flame or other reproductive harm.
- Page 4 SAFETY Continued 1. This appliance is only for use with the type 9. Before using furniture polish, wax, carpet of gas indicated on the rating plate. This cleaner or similar products, turn heater off. If appliance is not convertible for use with heated, the vapors from these products may other gases.
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Page 5: Product Identification
PRODUCT IDENTIFICATION Left Side Chassis Glowing Right Embers Side Front Figure 1 - Product Identification LOCAL CODES UNPACKING Install and use heater with care. Follow all CAUTION: Do not remove the local codes. In the absence of local codes, data plates from the grate as- use the latest edition of The National Fuel sembly. -
Page 6: Product Features
PRODUCT FEATURES OPERATION SAFETY DEVICE This heater is clean burning. It requires no This heater has a pilot with an Oxygen Deple- outside venting. There is no heat loss out a tion Sensing (ODS) safety shutoff system. The vent or up a chimney. Heat is generated by ODS/pilot is a required feature for vent-free both realistic flames and glowing coals. -
Page 7: Air For Combustion And Ventilation
AIR FOR COMBUSTION AND VENTILATION Continued Confined and Unconfined Space Vent-free fireplace __________ Btu/Hr The National Fuel Gas Code, ANSI Z223.1/ Gas water heater* __________ Btu/Hr NFPA 54 defines a confined space as a space Gas furnace __________ Btu/Hr whose volume is less than 50 cubic feet per Vented gas heater __________ Btu/Hr 1,000 Btu/hr (4.8 m... -
Page 8: Installation
AIR FOR COMBUSTION AND VENTILATION Continued VENTILATION AIR Ventilation Air From Outdoors Provide extra fresh air by using ventilation Ventilation Air From Inside Building grills or ducts. You must provide two perma- This fresh air would come from an adjoining nent openings: one within 12"... - Page 9 INSTALLATION CHECK GAS TYPE Use the correct type of gas (natural or propane/ Continued LP). If your gas supply is not the correct gas type, do not install heater. Call dealer where WARNING: Before installing you bought heater for proper type heater. in a solid fuel burning fireplace, the chimney flue and firebox WARNING: This appliance is...
- Page 10 INSTALLATION Continued Note: When installing your gas logs into Noncombustible Requirements for a manufactured firebox, follow firebox Material Distance Safe Installation manufacturer’s instructions for minimum clearances to combustible materials. 12" or more Noncombustible mate- B. Clearances from the top of the fireplace rial OK.
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Page 11: Mantel Clearances
INSTALLATION Continued MANTEL CLEARANCES NOTICE: Surface temperatures In addition to meeting noncombustible mate- of adjacent walls and mantels be- rial clearances, you must also meet required come hot during operation. Walls clearances between fireplace opening and and mantels above the firebox mantel shelf. - Page 12 INSTALLATION Continued INSTALLING HEATER BASE 3. Mark screw locations through holes in front panel of base (see Figure 11). If ASSEMBLY installing in a brick-bottom fireplace, mark screw locations in mortar joint of bricks. WARNING: You must secure 4. Remove heater base from fireplace. this heater to fireplace floor.
- Page 13 INSTALLATION Continued CONNECTING TO GAS SUPPLY with the vent pointing down as shown in Figure 12, page 14. Pointing the vent down protects it from freezing rain or sleet. WARNING: This appliance requires a 3/8" NPT (National Pipe Thread) inlet connection to CAUTION: Use only new, the pressure regulator.
- Page 14 INSTALLATION Continued PROPANE/LP From External Regulator WARNING: Never use an open Equipment Shutoff (11" W.C.** to 14" W.C. flame to check for a leak. Apply a Valve With 1/8" Pressure) NPT Tap* noncorrosive leak detection fluid NATURAL From Gas to all joints. Bubbles forming show Meter (5"...
- Page 15 INSTALLATION Continued PRESSURE TESTING HEATER GAS Propane/LP Equipment Shutoff Valve Supply Tank CONNECTIONS 1. Open equipment shutoff valve (see Figure 14). 2. Open main gas valve located on or near gas meter for natural gas or open pro- pane/LP supply tank valve. 3.
- Page 16 INSTALLATION Continued POWER SUPPLY AND BATTERY Touch Pad Wire Harness INSTALLATION It is helpful to have a flashlight so you can see the connections as described below. Lo- cate the battery power supply. It is the black box with the red and black wires. Locate the control module (see Figure 17).
- Page 17 INSTALLATION Continued INSTALLING LOGS, EMBERS AND LAVA ROCK Right Front Log Burner (D061, D-019 or D027) WARNING: Failure to position Tube the parts in accordance with these diagrams or failure to use only parts specifically approved with this heater may result in property damage or personal injury.
- Page 18 INSTALLATION Continued Vertical Portion of Burner Tube Figure 22C - Installing Right Front Log, Figure 23B - Installing Back Left Log Side View (D-018) Rear View 2. Find the back left log (VFGT24 inch 3. Find the front left log (VFGT24 inch mod- models: D-060 or VFGT30 inch models: els: D-059 or VTGF30 inch models: D-017 D-018 or VFGT36 inch models: D-026).
- Page 19 INSTALLATION Continued Square Grate Log Notch Grate Finger Log Slot Figure 24B - Installing Front Left Log Figure 25B - Installing Charred Log Top Side View 4. Find the charred log (D-020). See Figures 5. Find the middle split log (VFGT24 inch 25, 25A, and 25B.
- Page 20 INSTALLATION Continued Back Top Log (D-062, 6. Find the right split crossover log (D-022) D-023 or D029) The bottom of the log has a rectangular Right Split Cross- over Log (D-022) stand off that fits in the slots on the right side of the front right log and the middle split log.
- Page 21 INSTALLATION Continued EMBER PLACEMENT WARNING: All previously Two ember materials are supplied with this applied loose material must be log set. Platinum Bright Embers give a bright glow appearing as hot coals. Should embers removed prior to reapplication. need replacing, see Accessories, page 39. •...
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Page 22: Operation
OPERATION B. BEFORE LIGHTING smell all around NOTICE: During initial operation the appliance area for gas. Be sure to of new heater, burning logs will smell next to the floor because some give off a paper-burning smell. gas is heavier than air and will settle Orange flame will also be pres- on the floor. -
Page 23: Remote Control Operation
OPERATION Continued REMOTE CONTROL OPERATION BASIC CONSTRUCTION • Touch-Screen LCD and three push buttons will allow input from users. • LCD screen will provide system status & input feedback to user. • Backlight will illuminate LCD screen for 5 seconds after any user input – the 1st touch of the LCD screen will only illuminate the backlight (will not respond to associated zone function). -
Page 24: Channel Selection
OPERATION Continued FUNCTIONAL DESCRIPTION MANUAL OFF MODE: Note: All function adjustments will be auto- • Transmits flame OFF command. matically accepted 15-seconds after pressing • Pilot Method: Intermittent Pilot Ignition a given touch zone or button. The user may (IPI)/Spark-to-Pilot only (continuous/ press the MODE/SET button to immediately standing pilot not allowed) accept the adjustment manually. - Page 25 OPERATION Continued to change the SET TEMP (45-90 deg. F, • MODE Zone: THERMO and ON are 7-32 deg. C); the new set temperature displayed will automatically be accepted after 2 • ROOM TEMP Zone: Measured tempera- seconds. The factory default SET TEMP ture is displayed is 68 deg.
- Page 26 OPERATION Continued 2. Touch the UP or DOWN Buttons to adjust • To enter Program Setup, touch and hold the day of week (press the MODE/SET the TIME/PROG Zone for 5 seconds. Button or wait for 15 seconds for adjust- •...
- Page 27 OPERATION Continued ON) to indicate the change has been still 95F or greater, the transmitter will made. switch to back manual OFF and send another OFF command the next time Flame-A (or Main) Adjustment the transmitter reads & updates the room •...
- Page 28 OPERATION Continued TOUCH PAD OPERATION Note: The touch pad includes a red LED display light. If the LED remains on, the black This touch control has only 3 buttons for con- plug is connected upside down. Unplug, turn trolling manually the flame of the appliance over, and reconnect.
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Page 29: Inspecting Burners
INSPECTING BURNERS CLEANING AND MAINTENANCE Thermocouple Ignitor Electrode WARNING: Turn off heater and let cool before cleaning. Pilot Burner CAUTION: You must keep control areas, burners and circulating air passageways of heater clean. Inspect these areas Figure 34 - Pilot (Natural) of heater before each use. -
Page 30: Specifications
Do not move injector holders from their original positions. Injector Holder SPECIFICATIONS Burner Tube Primary Air VFGT24NE, VFGT30NE, VFGT36NE, Inlet Holes Figure 37 - Injector Holder On Outlet • Rating (Variable): 28,000/38,000 Btu/Hr Burner Tube • Type Gas: Natural • Ignition: Electronic •... -
Page 31: Wiring Diagram
WIRING DIAGRAM www.SuperiorFireplaces.US.com 126803-01A... -
Page 32: Troubleshooting
TROUBLESHOOTING WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater. CAUTION: Never use a wire, needle or similar object to clean ODS/pilot. This can damage ODS/pilot unit. Note: All troubleshooting items are listed in order of operation. OBSERVED PROBLEM POSSIBLE CAUSE REMEDY... -
Page 33: Troubleshooting
TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Either the remote or touch pad but- 6. LED is blinking 6. This indicates the battery power is tons are pressed to start the burner low. Replace the batteries in the ignition sequence and there is no power supply box. - Page 34 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY When ignitor button is pressed on the 1. Gas supply turned off or equip- 1. Turn on gas supply or open equip- remote or touch pad, the pilot sparks ment shutoff valve closed ment shutoff valve.
- Page 35 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY ODS pilot lights but pilot flame goes 1. Equipment shutoff valve not fully 1. Fully open equipment shutoff out before burners light. open valve. 2. Missing or weak batteries at 2. Check batteries and replace if power supply box or remote.
- Page 36 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Burner system shuts off. Control 1. Faulty control module 1. Replace control module. module sounds 2 cycles of 3 beeps. Burner system shuts off. Control 1. Remote and control module not 1. Follow Pairing instructions on module sounds 2 cycles of 3 beeps.
- Page 37 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Burners do not light after ODS/ 1. Inlet gas pressure is too low 1. Contact local natural or propane/ pilot is lit LP gas company 2. Burner orifice(s) clogged 2. Clean burner(s) (see Cleaning and Maintenance, page 30) or replace burner orifice(s) 3.
- Page 38 TROUBLESHOOTING Continued WARNING: If you smell gas • Shut off gas supply. • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas supplier from a neighbor’s phone. Fol- low the gas supplier’s instructions.
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Page 39: Accessories
ACCESSORIES LAVA ROCK - GA6060 Purchase these heater accessories from your local dealer. If they can not supply these For all models. Order when additional rock accessories, call INNOVATIVE HEARTH is desired. PRODUCTS at 1-800-655-2008 for referral FLOOR MEDIA KIT - FM100 information. -
Page 40: Parts
PARTS REMOTE CONTROL MODELS VFGT24NE, VFGT24PE, VFGT30NE, VFGT30PE, VFGT36NE AND VFGT36PE www.SuperiorFireplaces.US.com 126803-01A... - Page 41 PARTS REMOTE CONTROL MODELS VFGT24NE, VFGT24PE, VFGT30NE, VFGT30PE, VFGT36NE AND VFGT36PE This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 43 of this manual. PART NO. DESCRIPTION QTY.
- Page 42 PARTS LOG SET FOR MODELS VFGT24NE, VFGT24PE, VFGT30NE, VFGT30PE, VFGT36NE AND VFGT36PE This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 43 of this manual. VFGT30NE VFGT36NE VFGT24NE...
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Page 43: Replacement Parts
REPLACEMENT PARTS Note: Use only original replacement parts. When calling, have ready: This will protect your warranty coverage for • your name parts replaced under warranty. • your address Contact authorized dealers of this product. • model and serial numbers of your heater If they can’t supply original replacement •... -
Page 44: Warranty
THE WARRANTY Innovative Hearth Products Limited Three Year Warranty ("IHP") warrants your Superior™ brand Gas Log Set ("Product") to be free from defects in materials and workmanship at the time of manufacture. The logs and grate carry the Limited Three Year Warranty. After installation, if covered components manufactured by IHP are found to be defec- tive in materials or workmanship during the Limited Three Year Warranty period and while the Product remains at the site of the original installation, IHP will, at its option, repair or replace the covered components. - Page 45 KEEP THIS WARRANTY Model (located on product or identification tag) _____________________________ Serial No. (located on product or identification tag) __________________________ Date Purchased __________________________ Keep receipt for warranty verification. www.SuperiorFireplaces.US.com 126803-01A...
- Page 46 NOTES...
- Page 47 NOTES www.SuperiorFireplaces.US.com 126803-01A...
- Page 48 1508 Elm Hill Pike, Suite 108 Nashville, TN 37210 126803-01 1-800-655-2008 Rev. A www.IHP.US.com 01/14 P126803-01...