Related Manuals for Avaya 5410
Summary of Contents for Avaya 5410
- Page 1 Avaya 5410 User Guide Title: Avaya 5410 User Guide Version: V1.0 Department: All User Guide for the Avaya 5410 telephone Page 1 of 24...
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Page 2: Table Of Contents
NTRY TO PEED ..............19 ELETING A NTRY ..............19 ELETING OGGED ALLS ............19 ETTING HICH ALLS ARE OGGED PERSONALISING THE 5410 ............... 20 5410 O ..............20 VERVIEW OF PTIONS 8.1.1 Selecting an Option..............20 Page 2 of 24... - Page 3 Avaya 5410 User Guide 8.1.2 Available Options ..............20 .................. 21 PTIONS 8.2.1 Changing the Ring Pattern ............21 8.2.2 Setting the Incoming Call Light ..........21 8.2.3 Setting the Show Phone Screen ..........22 ............22 DJUSTING THE ISPLAY ONTRAST ................
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Page 4: Document Information
Avaya 5410 User Guide Document Information Details File Location: G:\Telephone\5410 User Guide.doc Date Created: November 2005 Author: Clare Annand Date of Next Review: Document Co-ordinators / Distribution Role Name Acknowledged Stakeholder(s): Primary Owner: Ian Kennedy Secondary Owner: Reviewer(s): Version Control... -
Page 5: Main Features
Avaya 5410 User Guide Main Features Figure 1 below shows the main features of the 5410 features: Figure 1: 5410 Main Features 1. Display, Call Appearance and Function Buttons: Call Appearance Buttons allow the user to handle multiple calls and the display shows call information. -
Page 6: Call Appearance Buttons
Avaya 5410 User Guide 6. Dial Pad: Standard 12-button pad for dialling telephone numbers. Volume Controls: Adjusts the speaker, handset, headset (if available) and ringer volume. 8. Handset and Headset Sockets: The sockets for both the headset and handset cables can be found on the side of the telephone. -
Page 7: Call Features
Avaya 5410 User Guide Having more than two Call Appearance buttons is very useful. When holding a call, you can answer or make another call and then switch between the calls, or transfer or conference. If you are set up for Call Waiting, the waiting call is shown against the next Call Appearance buttons. -
Page 8: Making A Call
Speaker (the LED beside the button will illuminate) and dial Press the number on the key pad. The speakerphone is two-way on the 5410, so when the call is answered, you can either just speak or pick up the handset and speak. -
Page 9: Mute
Avaya 5410 User Guide Mute If, during an active call, you wish to prevent the other person from hearing you, press Mute. The LED next to the mute button will illuminate. To reinstate a two-way conversion, press Mute again. Hold If, with a call in progress, a second call arrives and is shown against a Call Appearance button, you can the Hold the first call and answer the second call. -
Page 10: Transfer
Avaya 5410 User Guide · Dial *13*[your extension]# to redirect the calls back to your own extension, before you return to it. At your own extension: · Dial *14*[other extension]# from your own extension · Dial *14*# to cancel either feature from your own extension. -
Page 11: Conference
Avaya 5410 User Guide Conference The Conference feature allows you to conference other parties (including yourself) into a call. The maximum number of callers allowed into the conference is 64. Note: Two Call Appearance buttons are required for the conference feature. -
Page 12: Speed Dialing
Avaya 5410 User Guide Speed Dialing Overview The 5410 can store up to 48 personal speed dials, listed alphabetically. To access the directory of speed dials, first press any Soft Key, and then press SpDial. Both internal and external numbers can be stored. -
Page 13: Dialling A Speed Dial Number
Avaya 5410 User Guide 3. With Name selected, enter the details using the keypad. · If the next character you want to enter is on the same key, press to move the cursor right and then enter the character. ·... -
Page 14: Deleting A Speed Dial Number
Avaya 5410 User Guide Deleting a Speed Dial Number Soft Key, then press SpDial. 1. Press any Delete. 2. Press 3. Select the required speed dial by one of the following ways: · Press to scroll through the display pages ·... -
Page 15: Voicemail
Avaya 5410 User Guide Voicemail All users have their own personal mailbox on their phone. A message can be left in your mailbox for the following reasons: · When you are on a call and do not wish to answer the second call ·... -
Page 16: Retrieving Messages Remotely
Call Log Overview The 5410 holds and maintains a call log, accessed by pressing Log. The log can store up to 48 entries, which can be a mixture of answered calls, missed calls and outgoing calls, from both internal and external numbers. -
Page 17: Viewing The Call Log
Avaya 5410 User Guide Note: Only outgoing calls made using the keypad or from the speed dial directory are logged. WARNING: Calls that are made using pin numbers and other information will appear in the call log. Viewing the Call Log 1. -
Page 18: Making Calls From The Call Log
Avaya 5410 User Guide Figure 7: Call Details 5. Press Done to exit the call log and return to the previous screen. 6. Press Exit to exit the call log and return to the call-handling screen. Making Calls from the Call Log 1. -
Page 19: Deleting A Call Log Entry
Avaya 5410 User Guide Deleting a Call Log Entry 1. Press any Soft Key, and then press Log (see Figure 5). 2. By default, Missed calls are displayed first. You can also select from InAns and Outgo; alternatively, press More and select All to display all three options (see Figure 6). -
Page 20: Personalising The 5410
Avaya 5410 User Guide Personalising the 5410 Overview of 5410 Options The options menus allow you to adjust a number of the 5410 features. These are accessed by pressing Option. Figure 8: Options Menu 8.1.1 Selecting an Option 1. Press the adjacent button. -
Page 21: Ring Options
There are eight different ring patterns, which alter the tone and style of ringing used by the 5410. The number of rings will still vary according to whether the call is from an internal extension or an external direct call. -
Page 22: 8.2.3 Setting The Show Phone Screen
Avaya 5410 User Guide 8.2.3 Setting the Show Phone Screen This is a toggle option; when set to Yes, you will be automatically returned to the call handling screen when you receive a call whilst you are setting up/using Speed Dial, Call Log, etc. -
Page 23: Using Default Phone/Erase All Settings
Avaya 5410 User Guide 4. Release the Test button and do one of the following: · Press Done to return to the options menu without erasing. · Press Exit to return to the call-handling screen without erasing. Using Default Phone/Erase All Settings The Erase option allows you to reset all personalized settings entered through the Options menus (except contrast level). -
Page 24: Automatic Gain Control (Agc)
Avaya 5410 User Guide · Press Save to save the settings and return to the options menu. You will hear a confirmation tone. · Press Cancel to return to the options menu without saving. · Press Exit to return to the call-handling screen without saving an changes.