Firmware Version Leds; Sim Card; Diagnostic Log - Bosch B450 Installation And Operation Manual

44 en | Maintenance and troubleshooting
SMS configuration LEDs
Condition
Invalid SMS message
received
SMS configuration
complete
6.4

Firmware version LEDs

The LEDs can flash in a pattern to show the module firmware version. The instructions are
different for modules connected to a tamper switch and for modules not connected to a
tamper switch.
Showing the module version with a LED flash pattern
4
–
–
The heartbeat LED stays Off for 3 seconds.
The LED pulses the major, minor, and micro digits of the firmware version, with a 1-second
pause after each digit. For example, the version 1.4.3 shows as follows.
[3 second pause] *__****__*** [3 second pause, then normal operation].
6.5

SIM card

For troubleshooting plug-in cellular modules that use SIM cards:
–
–
–
–
–
–
6.6

Diagnostic log

You can use the Diagnostic Log option during an intermittent service outage, or
communication error. Bosch Technical Support uses the generated diagnostic log file to
determine how often a persistent problem occurs. The log includes detailed network
configuration settings of the module during the time of the reported problem.
Only use the Diagnostic Log option when directed by Bosch Technical Support.
Option
2017.10 | 09 | F.01U.300.740
B450
Heartbeat
1 second
flash
1 second
flash
Do one of the following:
With a tamper switch connected, open the enclosure door. Activate the tamper switch.
Without a tamper switch connected, momentarily short the tamper pins.
Make sure that the SIM card is in the holder.
Make sure that you install the SIM card before you apply power.
Check for damage to the SIM card holder.
Remove the SIM card from the holder. Make sure that the contacts are not worn. Insert
the SIM card in the holder. Make sure that the holder holds the SIM card tight.
Remove power from the system and then apply power to the system.
If the problem persists after rebooting the system, replace the SIM card. You might need
to reconfigure the B450 to match a new SIM card parameters.
Description
Installation and Operation Guide
Conettix Plug-in Communicator Interfaces
B450 Transmit B450 Receive
(TX) (RX)
The Transmit (TX) and Receive (RX)
LEDs will alternate flashing at 1/2
second interval
The Transmit (TX) and Receive (RX)
LEDs will flash in unison at a 1
second interval
Plug-in module
status
1 second flash
1 second flash
Bosch Security Systems, Inc.