Grandstream Networks HT818 User Manual
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Grandstream Networks HT818 User Manual

Analog telephone adaptor
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Grandstream Networks, Inc.
HT818
Analog Telephone Adaptor
User Guide

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Summary of Contents for Grandstream Networks HT818

  • Page 1 Grandstream Networks, Inc. HT818 Analog Telephone Adaptor User Guide...
  • Page 2 Grandstream Networks, Inc. is not permitted. The latest electronic version of this user manual is available for download here: http://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries. CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
  • Page 3 GNU GPL INFORMATION The firmware for the HT818 contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 4: Table Of Contents

    Equipment Packaging .......................... 14 HT818 Ports Description ........................14 Connecting HT818 ..........................15 Scenario 1: Connecting the HT818 using WAN Port ..............15 Scenario 2: Connecting the HT818 using LAN Port ..............15 HT818 LEDs Pattern ..........................16 CONFIGURATION GUIDE .................... 18 Obtain HT818 IP Address via Connected Analogue Phone ..............
  • Page 5 Changing Admin Level Password ....................22 Changing User Level Password ....................22 Changing Viewer Password......................23 Changing HTTP Web Port ......................23 Configuring HT818 through Voice Prompts ..................23 Register a SIP Account ........................25 Rebooting HT818 from Remote ......................27 CALL FEATURES ......................28 CALL OPERATIONS ....................
  • Page 6 Configuration File Download ........................ 38 RESTORE FACTORY DEFAULT SETTINGS ............... 39 Using the Reset Button ........................39 Using the IVR Command ........................39 Reset from Web Interface (Reset Type) ....................40 EXPERIENCING HT818 ....................41 P a g e HT818 User Guide Version 1.0.10.6...
  • Page 7 Table of Tables Table 1: HT818 Features at a Glance ......................11 Table 2: HT818 Technical Specifications ....................12 Table 3: Definition of the HT818 Connectors ....................15 Table 4: HT818 LEDs Pattern Description ....................16 Table 5: Voice Prompt Menu ........................18 Table 6: HT818 Call Features ........................

  • Page 8: Document Purpose

    DOCUMENT PURPOSE This document describes the basic concept and tasks necessary to use and configure your HT818. It covers also the topic of connecting and configuring the HT818, making basic operations and the call features. Please visit http://www.grandstream.com/support to download the latest “HT818 Administration Guide” to have more visibility about the configurable settings of your Handy Tone.

  • Page 9: Change Log

    CHANGE LOG This section documents significant changes from previous versions of admin guide for HT818. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.10.6 •...

  • Page 10: Gui Interface Examples

    1. Screenshot of Login Page 2. Screenshots of Status Page 3. Screenshots of Basic Settings Page 4. Screenshots of Advanced Settings Page 5. Screenshots of Profile Page 6. Screenshots of FXS Ports Page P a g e HT818 User Guide Version 1.0.10.6...

  • Page 11: Welcome

    3- way conferencing, direct IP-IP Calling, and new provisioning support among other features. The HT818 is very easy to manage and configure, and it is specifically designed to be an easy to use and affordable VoIP solution for both the residential user and the teleworker.

  • Page 12: Product Overview

    PRODUCT OVERVIEW The HT818 is an 8 ports analog telephone adapter (ATA) that allow users to create a high-quality and manageable IP telephony solution for residential and office environments. Their ultra-compact size, voice quality, advanced VoIP functionality, security protection and auto provisioning options enables users to take advantage of VoIP on analog phones and enables service providers to offer high quality IP service.

  • Page 13: Ht818 Technical Specifications

    HT818 Technical Specifications The following table resumes all the technical specifications including the protocols/standards supported, voice codecs, telephony features, languages and upgrade/provisioning settings for the HT818. Table 2: HT818 Technical Specifications Interfaces Telephone Interfaces Eight (8) RJ11 FXS ports Network Interface Two (2) 10/100/1000 Mbps Ethernet port (RJ45).
  • Page 14 F or -10º – 60ºC. Humidity: 10 – 90% Non-condensing. Dimensions and Dimension : 36 x 120 x 180 mm (H x W x D) Weight Weight: 356g Compliance Compliance FCC/CE/RCM. P a g e HT818 User Guide Version 1.0.10.6...

  • Page 15: Getting Started

    Note: Check the package before installation. If you find anything missing, contact your system administrator. HT818 Ports Description The following figure describes the different ports on the back panel of the HT818. Figure 2: HT818 Back Panel P a g e HT818 User Guide Version 1.0.10.6...

  • Page 16: Connecting Ht818

    2. Connect the WAN port of the HT818 to a router, switch or modem using an Ethernet cable. 3. Insert the power adapter into the HT818 and connect it to a wall outlet and make sure to respect the technical specifications of the power adapter used.

  • Page 17: Ht818 Leds Pattern

    Figure 3: Connecting the HT818 HT818 LEDs Pattern There are four (4) LED types that help you manage the status of your HT818. Figure 4: HT818 LEDs Pattern Table 4: HT818 LEDs Pattern Description LED Lights Status Power LED The Power LED lights up when The HT818 is powered on and it flashes...
  • Page 18 • OFF - Unregistered • ON (Solid Blue) - Registered and Available • Blinking every 500 ms - Off-Hook / Busy • Slow blinking - FXS LEDs indicates voicemail P a g e HT818 User Guide Version 1.0.10.6...

  • Page 19: Configuration Guide

    Obtain HT818 IP Address via Connected Analogue Phone HT818 are by default configured to obtain the IP address from DHCP server where the unit is located. In order to know which IP address is assigned to your HT818, you should access to the “Interactive Voice...
  • Page 20 “IP Address “ + IP address The current WAN IP address is announced If using “Static IP Mode”, enter 12 digit new IP address. You need to reboot your HT818 for the new IP address to take Effect. “Subnet “ + IP address Same as menu 02 “Gateway “...

  • Page 21: Configuration Via Web Browser

    For the initial setup, the Web access is by default enabled when the device is using private IP and disabled when using public IP, and you cannot access the Web UI of your HT818 until it’s enabled, the following steps will show you how to enable it via IVR.

  • Page 22: Web Ui Access Level Management

    4. Enter the administrator’s password to access the Web Configuration Menu. Note: The computer must be connected to the same sub-network as the HT818. This can be easily done by connecting the computer to the same hub or switch as the HT818.

  • Page 23: Saving The Configuration Changes

    Changing Admin Level Password 1. Access your HT818 web UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: admin).

  • Page 24: Changing Viewer Password

    Changing Viewer Password 1. Access your HT818 web UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: admin). 3. Press Login to access your settings. 4. Go to Basic Settings → New Viewer Password and enter the new viewer password.
  • Page 25 Select voice menu option 01 to enable HT818 to use DHCP. • STATIC IP MODE Select voice menu option 01 to enable HT818 to use STATIC IP mode, then use option 02, 03, 04, 05 to set up IP address, Subnet Mask, Gateway and DNS server respectively. •...

  • Page 26: Register A Sip Account

    Register a SIP Account The HT818 support 2 profiles which can be configured with 2 SIP accounts. Please refer to the following steps to register your accounts via web user interface 1. Access your HT818 web UI by entering its IP address in your favorite browser.

  • Page 27: Figure 9: Sip Profiles Settings

    After applying your configuration, your account will register to your SIP Server, you can verify if it has been correctly registered with your SIP server from your HT818 web interface under Status → Port Status → Registration (If it displays Registered, it means that your account is fully registered, otherwise it will display Not Registered so in this case you must double check the settings or contact your provider).

  • Page 28: Rebooting Ht818 From Remote

    Note: When all the FXS ports are registered, the simultaneous ring will have one second delay between each ring on each phone. Rebooting HT818 from Remote Press the “Reboot” button at the bottom of the configuration menu to reboot the ATA remotely. The web browser will then display a message window to confirm that reboot is underway.

  • Page 29: Call Features

    CALL FEATURES The HT818 support all the traditional and advanced telephony features. Table 6: HT818 Call Features Call features Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729 (G729), *027201 (iLBC). *02722 (G722) Disable LEC (per call) Dial “*03” +” number”. No dial tone is played in the middle.
  • Page 30 Toggles between active call and incoming call (call waiting tone). If not in conversation, Hook flash/hook will switch to a new channel for a new call. Pressing pound sign will serve as Re-Dial key. P a g e HT818 User Guide Version 1.0.10.6...

  • Page 31: Call Operations

    Both HT818 and other VoIP Device are on the same LAN using private IP addresses, or • Both HT818 and other VoIP Device can be connected through a router using public or private IP addresses (with necessary port forwarding or DMZ).

  • Page 32: Call Hold

    Assume that the call is established between phone A and B are in conversation. The phone A wants to attend transfer phone B to phone C: 1. On the phone A presses FLASH to hear the dial tone. P a g e HT818 User Guide Version 1.0.10.6...

  • Page 33: 3-Way Conferencing

    4. If phone C does not answer the call, phone A can press “flash” to resume call with phone B. Note: When attended transfer fails and A hangs up, the HT818 will ring back user A to remind A that B is still on the call.

  • Page 34: Accessing Vm

    2. Phone A dials C’s number then # (or wait for 4 seconds). 3. When phone C answers the call, then A can press “Flash +3” to bring B, C in the conference. P a g e HT818 User Guide Version 1.0.10.6...

  • Page 35: Nat Settings

    NAT Settings If you plan to keep the HT818 within a private network behind a firewall, we recommend using STUN Server. The following three settings are useful in the STUN Server scenario: 1. STUN Server (under advanced settings webpage) Enter a STUN server IP (or FQDN) that you may have, or look up a free public STUN Server on the internet and enter it on this field.

  • Page 36: Dtmf Methods

    Set priority of DTMF methods according to your preference. This setting should be based on your server DTMF setting. Preferred Vocoder (Codec) The HT818 support following voice codecs. On Profile pages, choose the order of your favorite codecs: • PCMU/A (or G711µ/a) •...

  • Page 37: Upgrading And Provisioning

    UPGRADING AND PROVISIONING The HT818 can be upgraded via TFTP/HTTP/HTTPS/FTP/FTPS by configuring the URL/IP Address for the TFTP/HTTP/HTTPS/FTP/FTPS server and selecting a download method. Configure a valid URL for TFTP, HTTP/HTTPS or FTP/FTPS; the server name can be FQDN or IP address.

  • Page 38: Upgrading Via Local Directory

    1. Download the firmware file from Grandstream web site 2. Unzip it and copy the file in to a folder in your PC 3. From the HT818 web interface (Advanced Settings page) you can browse your hard drive and select the folder you previously saved the file (HT8xfw.bin) 4.

  • Page 39: Managing Firmware And Configuration File Download

    Password. For a detailed parameter list, please refer to the corresponding firmware release configuration template. When the HT818 boots up or reboots, it will send a request to download a file named "cfgxxxxxxxxxxxx” followed by a configuration XML file named "cfgxxxxxxxxxxxx.xml", where "xxxxxxxxxxxx" is the MAC address of the phone, i.e., "cfg000b820102ab"...

  • Page 40: Restore Factory Default Settings

    To reset default factory settings using the reset button please follow the steps above: 1. Unplug the Ethernet cable. 2. Locate the reset hole on the back panel of your HT818. 3. Insert a pin in this hole, and press for about 7 seconds.

  • Page 41: Reset From Web Interface (Reset Type)

    Factory Reset will be disabled if the “Lock keypad update” is set to “Yes”. If the HT818 were previously locked by your local service provider, pressing the RESET button will only restart the unit. The device will not return to factory default settings.

  • Page 42: Experiencing Ht818

    Thank you again for purchasing Grandstream analogue telephone adapter, it will be sure to bring convenience to both your business and personal life. P a g e HT818 User Guide Version 1.0.10.6...

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