Grandstream Networks HT814 User Manual
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Grandstream Networks HT814 User Manual

Grandstream Networks HT814 User Manual

Analog telephone adaptors
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Grandstream Networks, Inc.
HT812/HT814
Analog Telephone Adaptors
User Guide

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Summary of Contents for Grandstream Networks HT814

  • Page 1 Grandstream Networks, Inc. HT812/HT814 Analog Telephone Adaptors User Guide...
  • Page 2 Grandstream Networks, Inc. is not permitted. The latest electronic version of this user manual is available for download here: http://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries. CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
  • Page 3 GNU GPL INFORMATION The firmware for the HT812/HT814 contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 4: Table Of Contents

    Equipment Packaging .......................... 15 HT812/HT814 Ports Description ......................16 Connecting HT812/HT814 ........................16 Scenario 1: Connecting the HT812/HT814 using WAN Port ............16 Scenario 2: Connecting the HT812/HT814 using LAN Port ............17 HT812/HT814 LEDs Pattern ........................ 17 P a g e HT812/HT814 User Guide Version 1.0.15.4...
  • Page 5 CONFIGURATION GUIDE .................... 19 Obtain HT812/HT814 IP Address via Connected Analogue phone ............. 19 Understanding HT812/HT814 Interactive Voice Prompt Response Menu .......... 19 Configuration via Web Browser ......................21 Accessing the Web UI ........................21 Web UI Access Level Management ....................22 Saving the Configuration Changes ....................
  • Page 6 RESTORE FACTORY DEFAULT SETTINGS ............... 34 Using the Reset Button ........................34 Using the IVR Command ........................34 EXPERIENCING HT812/HT814 ..................36 P a g e HT812/HT814 User Guide Version 1.0.15.4...
  • Page 7 Table of Tables Table 1: HT812/HT814 Features at a Glance ..................... 12 Table 2: HT812/HT814 Technical Specifications ..................13 Table 3: Definition of the HT812/HT814 Connectors .................. 16 Table 4: HT812/HT814 LEDs Pattern Description ..................18 Table 5: Voice Prompt Menu ........................19 Table 6: HT812/HT814 Call Features ......................

  • Page 8: Document Purpose

    DOCUMENT PURPOSE This document describes the basic concept and tasks necessary to use and configure your HT812/HT814. And it covers the topic of connecting and configuring the HT812/HT814, making basic operations and the call features. Please visit http://www.grandstream.com/support to download the latest “HT812/HT814 Administration Guide”...

  • Page 9: Change Log

    CHANGE LOG This section documents significant changes from previous versions of user guide for HT812/HT814. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.15.4 •...

  • Page 10: Firmware Version 1.0.2.7

    • No major changes Firmware Version 1.0.2.3 • Added network check mechanism to enable or disable WAN port web access. Firmware Version 1.0.2.1 • This is the initial version for HT812/HT814. P a g e HT812/HT814 User Guide Version 1.0.15.4...

  • Page 11: Gui Interface Examples

    1. Screenshot of Login Page. 2. Screenshots of Status Page. 3. Screenshots of Basic Settings Page. 4. Screenshots of Advanced Settings Page. 5. Screenshots of Profile Page. 6. Screenshots of FXS Port Page. P a g e | 10 HT812/HT814 User Guide Version 1.0.15.4...

  • Page 12: Welcome

    The HT812/HT814 analog telephone adapters provides transparent connectivity for analog phones and faxes to the world of internet voice. Connecting to any analog phone, fax or PBX, the HT812/HT814 are an effective and flexible solution for accessing internet-based telephone services and corporate intranet systems across established LAN and internet connections.

  • Page 13: Product Overview

    VoIP on analog phones and enables service providers to offer high quality IP service. The HT812/HT814 are an ideal ATAs for individual use and for large scale commercial IP voice deployments since they permit small and medium businesses to create integrated IP and PSTN telephony systems that efficiently manage communication costs.

  • Page 14: Ht812/Ht814 Technical Specifications

    HT812/HT814 Technical Specifications The following table resumes all the technical specifications including the protocols/standards supported, voice codecs, telephony features, languages and upgrade/provisioning settings for the HT812/HT814. Table 2: HT812/HT814 Technical Specifications Interfaces Telephone Interfaces Two (2) RJ11 FXS ports for HT812.
  • Page 15 F or -10º – 60ºC. Humidity: 10 – 90% Non-condensing. Dimensions and Dimension: 28.5 x 130 x 90 mm (H x W x D). Weight Weight: 353.33g for HT812 and for 423.5g for HT814. Compliance Compliance FCC/CE/RCM. P a g e...

  • Page 16: Getting Started

    GETTING STARTED This chapter provides basic installation instructions including the list of the packaging contents and also information for obtaining the best performance with the HT812/HT814. Equipment Packaging The HT812/HT814 ATAs packages contains: 1x HT812 1x 12V Power Adapter 1x Quick Installation Guide...

  • Page 17: Ht812/Ht814 Ports Description

    2. Connect the WAN port of the HT812/HT814 to a router, switch or modem using an Ethernet cable. 3. Insert the power adapter into the HT812/HT814 and connect it to a wall outlet and make sure to respect the technical specifications of the power adapter used.

  • Page 18: Scenario 2: Connecting The Ht812/Ht814 Using Lan Port

    Connect a computer or switch to the LAN port of the HT812/HT814 using an Ethernet Cable. Insert the power adapter into the HT812/HT814 and connect it to a wall outlet and make sure to respect the technical specifications of the power adapter used.

  • Page 19: Table 4: Ht812/Ht814 Leds Pattern Description

    Table 4: HT812/HT814 LEDs Pattern Description LED Lights Status Power LED The Power LED lights up when the HT812/HT814 are powered on and it flashes when the HT812/HT814 is booting up WAN LED The WAN LED lights up when the HT812/HT814 are connected to your network through the WAN port.

  • Page 20: Configuration Guide

    Obtain HT812/HT814 IP Address via Connected Analogue phone HT812/HT814 are by default configured to obtain the IP address from DHCP server where the unit is located. In order to know which IP address is assigned to your HT812/HT814, you should access to the “Interactive...
  • Page 21 Automatically returns to main menu “Device not registered” This prompt will be played immediately after off hook If the device is not register and the option Outgoing Call without Registration is in NO P a g e | 20 HT812/HT814 User Guide Version 1.0.15.4...

  • Page 22: Configuration Via Web Browser

    For the initial setup, the Web access is by default enabled when the device is using private IP and disabled when using public IP, and you cannot access the Web UI of your HT812/HT814 until it’s enabled, the following steps will show you how to enable it via IVR.

  • Page 23: Web Ui Access Level Management

    4. Enter the administrator’s password to access the Web Configuration Menu. Note: The computer must be connected to the same sub-network as the HT812/HT814. This can be easily done by connecting the computer to the same hub or switch as the HT812/HT814.

  • Page 24: Changing Admin Level Password

    Changing Admin Level Password 1. Access your HT812/HT814 web UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: admin). 3. Press Login to access your settings. 4. Go to Advanced Settings → New Admin Password and enter the new admin password.

  • Page 25: Changing Http Web Port

    Figure 9: Viewer Level Password Changing HTTP Web Port 1. Access your HT812/HT814 web UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: admin). 3. Press Login to access your settings. 4. Go to Basic Settings → HTTP Web Port.

  • Page 26: Register A Sip Account

    Select voice menu option 01 to allow the HT812/HT814 to use DHCP. • STATIC IP MODE Select voice menu option 01 to allow the HT812/HT814 to enable the STATIC IP mode, then use option 02, 03, 04, 05 to set up IP address, Subnet Mask, Gateway and DNS server respectively.

  • Page 27: Figure 11: Sip Profiles Settings

    Set Enable Port to Yes. 7. Press Apply at the bottom of the page to save your configuration. Figure 11: SIP Profiles Settings Figure 12: SIP Accounts settings P a g e | 26 HT812/HT814 User Guide Version 1.0.15.4...

  • Page 28: Rebooting Ht812/Ht814 From Remote

    After applying your configuration, your account will register to your SIP Server, you can verify if it has been correctly registered with your SIP server from your HT812/HT814 web interface under Status → Port Status → Registration (If it displays Registered, it means that your account is fully registered, otherwise it will display Not Registered so in this case you must double check the settings or contact your provider).

  • Page 29: Call Features

    CALL FEATURES The HT812/HT814 support all the traditional and advanced telephony features. Table 6: HT812/HT814 Call Features Call features Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729 (G729), *027201 (iLBC). Disable LEC (per call) Dial “*03” +” number”. No dial tone is played in the middle.
  • Page 30 Toggles between active call and incoming call (call waiting tone). If not in conversation, Hook flash/hook will switch to a new channel for a new call. Pressing pound sign will serve as Re-Dial key. P a g e | 29 HT812/HT814 User Guide Version 1.0.15.4...

  • Page 31: Call Operations

    Both HT812/HT814 and other VoIP Device, have public IP addresses, or • Both HT812/HT814 and other VoIP Device are on the same LAN using private IP addresses, or • Both HT812/HT814 and other VoIP Device can be connected through a router using public or private IP addresses (with necessary port forwarding or DMZ).

  • Page 32: Call Hold

    Assume that the call is established between phone A and B are in conversation. The phone A wants to attend transfer phone B to phone C: 1. On the phone A presses FLASH to hear the dial tone. P a g e | 31 HT812/HT814 User Guide Version 1.0.15.4...

  • Page 33: 3-Way Conferencing

    4. If phone C does not answer the call, phone A can press “flash” to resume call with phone B. Note: When attended transfer fails and A hangs up, the HT812/HT814 will ring back user A to remind A that B is still on the call.

  • Page 34: Accessing Vm

    2. Phone A dials C’s number then # (or wait for 4 seconds). 3. When phone C answers the call, then A can press “Flash +3” to bring B, C in the conference. P a g e | 33 HT812/HT814 User Guide Version 1.0.15.4...

  • Page 35: Table 7: Mac Address Key Mapping

    To reset default factory settings using the reset button please follow the steps above: 1. Unplug the Ethernet cable. 2. Locate the reset hole on the back panel of your HT812/HT814. 3. Insert a pin in this hole, and press for about 7 seconds.
  • Page 36 33 (press the “3” key twice, “D” will show on the LCD) 3333 For example: if the MAC address is 000b8200e395, it should be keyed in as “0002228200333395” P a g e | 35 HT812/HT814 User Guide Version 1.0.15.4...

  • Page 37: Experiencing Ht812/Ht814

    Thank you again for purchasing Grandstream analogue telephone adapter, it will be sure to bring convenience to both your business and personal life. P a g e | 36 HT812/HT814 User Guide Version 1.0.15.4...

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