Grandstream Networks HT818 Administration Manual
  1. Manuals
  2. Brands
  3. Grandstream Networks Manuals
  4. Telephone Accessories
  5. HT818
  6. Administration manual

Grandstream Networks HT818 Administration Manual

Analog telephone adaptor
Hide thumbs Also See for HT818:
Table of Contents

Advertisement

Quick Links

Download this manual
Grandstream Networks, Inc.
HT818
Analog Telephone Adaptor
Administration Guide

Advertisement

Table of Contents
loading

Related Manuals for Grandstream Networks HT818

Summary of Contents for Grandstream Networks HT818

  • Page 1 Grandstream Networks, Inc. HT818 Analog Telephone Adaptor Administration Guide...
  • Page 2 Grandstream Networks, Inc. is not permitted. The latest electronic version of this user manual is available for download here: http://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries. CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
  • Page 3 GNU GPL INFORMATION The firmware for the HT818 contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 4: Table Of Contents

    HT818 Technical Specifications ......................15 GETTING STARTED ..................... 17 Equipment Packaging .......................... 17 HT818 Ports Description ........................17 Connecting HT818 ..........................18 Scenario 1: Connecting the HT818 using WAN Port ..............18 P a g e HT818 Administration Guide Version 1.0.27.2...
  • Page 5 Scenario 2: Connecting the HT818 using LAN Port ..............18 HT818 LEDs Pattern ..........................19 CONFIGURATION GUIDE .................... 20 Obtain HT818 IP Address via Connected Analogue Phone ..............20 Understanding HT818 Interactive Voice Prompt Response Menu ............20 Configuration via Web Browser ......................22 Accessing the Web UI ........................
  • Page 6 RESTORE FACTORY DEFAULT SETTINGS ............... 72 Using the Reset Button ........................72 Using the IVR Command ........................72 Reset from Web Interface (Reset Type) ....................73 Reset using SIP NOTIFY ........................73 EXPERIENCING HT818 ....................74 P a g e HT818 Administration Guide Version 1.0.27.2...
  • Page 7 Table of Tables Table 1: HT818 Features at a Glance ......................14 Table 2: HT818 Technical Specifications ....................15 Table 3: Definition of the HT818 Connectors ....................18 Table 4: HT818 LEDs Pattern Description ....................19 Table 5: Voice Prompt Menu ........................20 Table 6: Status Page Definitions .........................

  • Page 8: Document Purpose

    DOCUMENT PURPOSE This document describes the basic concept and tasks necessary to use and configure your HT818. It covers also the topic of connecting and configuring the HT818, making basic operations and the call features. Please visit http://www.grandstream.com/support to download the latest “HT818 User Guide”.

  • Page 9: Change Log

    CHANGE LOG This section documents significant changes from previous versions of admin guide for HT818. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.27.2 •...

  • Page 10: Firmware Version 1.0.17.5

    Added feature “Reset Call Features”. [Reset Call Features] • Added support to view, download, and delete the call history through device Web UI. [CDR File] • Added support to store SIP file locally. [SIP File] P a g e HT818 Administration Guide Version 1.0.27.2...

  • Page 11: Firmware Version 1.0.11.7

    Added support to display WAN/LAN port cable status on the Web UI. [Network Cable Status] Firmware Version 1.0.9.3 • Added support for G722 (wide-band) codec. [HT818 Technical Specifications] • Added support for FTP/FTPS for provision and firmware upgrade. [UPGRADING AND PROVISIONING] •...

  • Page 12: Firmware Version 1.0.0.5

    Firmware Version 1.0.0.5 • This is the initial version for HT818 P a g e HT818 Administration Guide Version 1.0.27.2...

  • Page 13: Gui Interface Examples

    1. Screenshot of Login Page 2. Screenshots of Status Page 3. Screenshots of Basic Settings Page 4. Screenshots of Advanced Settings Page 5. Screenshots of Profile Page 6. Screenshots of FXS Ports Page P a g e HT818 Administration Guide Version 1.0.27.2...

  • Page 14: Welcome

    3- way conferencing, direct IP-IP Calling, and new provisioning support among other features. The HT818 is very easy to manage and configure, and it is specifically designed to be an easy to use and affordable VoIP solution for both the residential user and the teleworker.

  • Page 15: Product Overview

    PRODUCT OVERVIEW The HT818 is an 8 ports analog telephone adapter (ATA) that allow users to create a high-quality and manageable IP telephony solution for residential and office environments. Their ultra-compact size, voice quality, advanced VoIP functionality, security protection and auto provisioning options enable users to take advantage of VoIP on analog phones and enables service providers to offer high quality IP service.

  • Page 16: Ht818 Technical Specifications

    HT818 Technical Specifications The following table resumes all the technical specifications including the protocols/standards supported, voice codecs, telephony features, languages and upgrade/provisioning settings for the HT818. Table 2: HT818 Technical Specifications Interfaces Telephone Interfaces Eight (8) RJ11 FXS ports Network Interface Two (2) 10/100/1000 Mbps Ethernet port (RJ45).
  • Page 17 F or -10º – 60ºC. Humidity: 10 – 90% Non-condensing. Dimensions and Dimension : 36 x 120 x 180 mm (H x W x D) Weight Weight: 356g Compliance Compliance FCC/CE/RCM. P a g e HT818 Administration Guide Version 1.0.27.2...

  • Page 18: Getting Started

    Note: Check the package before installation. If you find anything missing, contact your system administrator. HT818 Ports Description The following figure describes the different ports on the back panel of the HT818. Figure 2: HT818 Back Panel P a g e HT818 Administration Guide Version 1.0.27.2...

  • Page 19: Connecting Ht818

    2. Connect the WAN port of the HT818 to a router, switch or modem using an Ethernet cable. 3. Insert the power adapter into the HT818 and connect it to a wall outlet and make sure to respect the technical specifications of the power adapter used.

  • Page 20: Ht818 Leds Pattern

    Figure 3: Connecting the HT818 HT818 LEDs Pattern There are four (4) LED types that help you manage the status of your HT818. Figure 4: HT818 LEDs Pattern Table 4: HT818 LEDs Pattern Description LED Lights Status The Power LED lights up when The HT818 is powered on and it flashes...

  • Page 21: Configuration Guide

    Obtain HT818 IP Address via Connected Analogue Phone HT818 is by default configured to obtain the IP address from DHCP server where the unit is located. In order to know which IP address is assigned to your HT818, you should access to the “Interactive Voice...
  • Page 22 “IP Address “ + IP address The current WAN IP address is announced If using “Static IP Mode”, enter 12-digit new IP address. You need to reboot your HT818 for the new IP address to take Effect. “Subnet “ + IP address Same as menu 02 “Gateway “...

  • Page 23: Configuration Via Web Browser

    Subnet…) to apply the new configuration. Configuration via Web Browser The HT818 embedded Web server responds to HTTP GET/POST requests. Embedded HTML pages allow a user to configure the HT818 through a web browser such as Google Chrome, Mozilla Firefox and Microsoft’s IE. •...

  • Page 24: Accessing The Web Ui

    For the initial setup, the Web access is by default enabled when the device is using private IP and disabled when using public IP, and you cannot access the Web UI of your HT818 until it’s enabled, the following steps will show you how to enable it via IVR.

  • Page 25: Web Ui Access Level Management

    Changing Admin Level Password 1. Access your HT818 web UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: admin).

  • Page 26: Changing Http Web Port

    7. Press Apply at the bottom of the page to save your new settings Figure 7: Web HTTP Port Web Configuration Pages Definitions This section describes the options in the HT818 Web UI. As mentioned, you can log in as an administrator or an end user. •...

  • Page 27: Status Page Definitions

    Core: Specifies Core version. • Base: Specifies Base version. • CPE: Specifies CPE version. CPE version is displayed only when HT818 is connected to an ACS using TR-069 protocol. Software Status Indicates the current software status of the HT (Running or Stopped).

  • Page 28: Basic Settings Page Definitions

    “Disabled”. If “Disabled” is selected, web UI access will be disabled. By default, “HTTP” is selected. HTTP Web Port Customizes HTTP port used to access the HT818 web UI. Default is 80. P a g e HT818 Administration Guide Version 1.0.27.2...
  • Page 29 HTTPS Web Port Customizes HTTPS port used to access the HT818 web UI. Default is 443. Disable SSH Enables/disables the SSH access. Default is No (disabled). SSH Port Allows users to self-configure SSH Port number. By default, the port number is 22.
  • Page 30 IPv4 Address Allows users to configure the appropriate network settings on the HT818 to obtain IPv4 address. Users could select "DHCP", "Static IP" or "PPPoE". By default, it is set to "DHCP". • DHCP mode: all the field values for the static IP mode are not used (even though they are still saved in the flash memory.) The HT818...
  • Page 31 Device Mode Controls whether the device is working in NAT router mode or Bridge mode. Save the setting and reboot prior to configuring the HT818. NAT Maximum Ports Defines the number of ports that can be managed while in NAT router mode.
  • Page 32 NATed traffic. Voice or RTP stream will never be limited. Enable UPnP Support When set to “Yes”, the HT818 acts as an UPnP gateway for your UPnP enabled applications. UPnP = “Universal Plug and Play” Reply to ICMP on WAN Default is No.
  • Page 33 For example; 192.168.2.1 will be changed to 192.168.3.1 if net mask is 255.255.255.0. Then the device will reboot LAN DHCP Start IP Default value is 100. The last segment of IP address assigned to the HT818 in the LAN Network. Default configuration assigns IP address (to local network devices) starting from 192.168.2.100.

  • Page 34: Advanced Settings Page Definitions

    TCP/IP stack. If the STUN server does not respond when the device boots up, the feature is disabled. Default setting is No. Use DNS to detect Uses DNS to detect WAN side network problems. P a g e HT818 Administration Guide Version 1.0.27.2...
  • Page 35 Default is fm.grandstream.com/gs Config Server Path Sets IP address or domain name of configuration server. The server hosts a copy of the configuration file to be installed on the HT818. Default is fm.grandstream.com/gs XML Config File Decrypts XML configuration file when encrypted.
  • Page 36 X minute(s) by random 1 to X minute(s). Always Check for New Configures the HT818 to always search for the new firmware at boot up. During the Firmware at Boot up boot stage, the HT818 will contact the firmware upgrade server to search for a new firmware, when available it will start the upgrade process, otherwise it will boot normally.
  • Page 37 Load CA Certificates server authentication. Default is Built-in trusted certificates. SIP TLS Certificate Specifies SSL certificate used for SIP over TLS is in X.509 format. The HT818 has built-in private key and SSL certificate. Maximum length is 4096. SIP TLS Private Key Specifies TLS private key used for SIP over TLS is in X.509 format.
  • Page 38 Enter the Authentication Key. SNMPv3 Privacy Key Enter the Privacy Key. SNMPv3 Trap User User name for SNMPv3 Trap. Name SNMPv3 Trap Security • noAuthUser: Users with security level noAuthnoPriv and context name as P a g e HT818 Administration Guide Version 1.0.27.2...
  • Page 39 Set RADIUS shared secret. RADIUS VSA Vendor ID Configure RADIUS VSA Vendor ID to match RADIUS server's configuration. Default is 42397 for Grandstream Networks Inc. RADIUS VSA Access Configure RADIUS VSA Access Level Attribute to match RADIUS server's Level Attribute configuration.
  • Page 40 Specifies the key pattern to get Prompt Tone. Maximum 20 digits Code Lock Keypad Update Locks configuration update via keypad. Default is No. Disable Voice Prompt Removes ability to use integrated voice prompt menu configuration. P a g e HT818 Administration Guide Version 1.0.27.2...
  • Page 41 (‘*’), pound sign (‘#’) and plus sign (‘+’). NTP Server Defines URL or IP address of the NTP (Network Time Protocol). Used by the HT818 to synchronize the date and time. Public NTP servers can be found at http://www.ntp.org . Default is pool.ntp.org Allow DHCP Option 42 Obtains NTP server address from a DHCP server using DHCP Option 42;...
  • Page 42 Allows the users to customize the Syslog Protocol and use either UDP (Default) or SSL/TLS. Syslog Server Sets IP address or URL of system log server. The server collects system log information from the HT818. Note: A reboot is required to take effect. P a g e HT818 Administration Guide...
  • Page 43 Example: May 19 02:40:38 192.168.1.14 GS_LOG: [00:0b:82:00:a1:be][000] Ethernet link is up Send SIP Log Configures the HT818 to send a replicate of the SIP packets on the syslog. Default is No Automatic Reboot Default is No. When “Yes, reboot every day at hour” or “Yes, reboot every week at day”...

  • Page 44: Profiles Pages Definitions

    (For example: sip.mycompany.com, IPv4: 192.168.5.170, or IPv6: fe80::20b:82ff:fe75:211d). This is the primary SIP server used to send/receive SIP messages from/to HT818. Failover SIP Server Defines failover SIP server IP address (Supports both IPv4 and IPv6 addresses) domain name...
  • Page 45 "Backup IP 2", and then it will switch back to "Primary IP" after 3 retries. DNS SRV use Registered When the HT818 is registered using the second SRV record, making an outbound call, it will try the second SRV (registered IP) first. By default, this option is disabled, and the DNS SRV will use first SRV instead of the registered IP.
  • Page 46 SIP request (INVITE) to the new successfully registered server or not. TEL URI Indicates E.164 number in “From” header by adding “User=Phone” parameter or using “Tel:” in SIP packets, if the HT818 has an assigned PSTN Number. • Disabled: Use “SIP User ID” information in the Request-Line and “From”...
  • Page 47 SIP Diff-Serv: 24 | RTP Diff-Serv: 46 Local SIP Port Defines local port to use by the HT818 for listening and transmitting SIP packets. Default value for FXS 1 is 5060 and 5062 for FXS 2. P a g e HT818 Administration Guide Version 1.0.27.2...
  • Page 48 Check SIP User ID for Checks SIP User ID in the Request URI of incoming INVITE; if it doesn't match the Incoming INVITE HT818 SIP User ID, the call will be rejected. Direct IP calling will also be disabled. Default is No. Authenticate Incoming...
  • Page 49 Selects the Caller ID display order which need to be respected by the HT818. The available options are: • Auto: When set to “Auto”, the HT818 will look for the caller ID in the order of P-Asserted Identity Header, Remote-Party-ID Header and From Header in the incoming SIP INVITE.
  • Page 50 Defines T1 timeout value. It is an estimate of the round-trip time between the client and server transactions. For example, the HT818 will attempt to send a request to a SIP server. The time it takes between sending out the request to the point of getting a response is the SIP T1 timer.
  • Page 51 Default is No. Off Hook Auto Dial Delay Specifies the auto-dial delay after off hook. Proxy-Require Determines a SIP Extension to notify the SIP server that the HT818 is behind a NAT/Firewall. Use NAT IP Defines NAT IP address used in SIP/SDP messages.
  • Page 52 NEON it might auto ring (short beeps) when there is a voice mail available for that FXS port where it is connected. Do Not Escape '#' Replaces # by %23 in some special situations. Default is No. as %23 in SIP URI P a g e HT818 Administration Guide Version 1.0.27.2...
  • Page 53 Disables # to act as Redial key. If set to “Yes” and feature “Use # as Dial Key” set to Yes, the # key will act as dial key but not as redial key. Default is No. P a g e HT818 Administration Guide Version 1.0.27.2...
  • Page 54 In this case * should be predefined inside dial plan feature. An example dial plan will be: { *x+ } which allows the user to dial * followed by any length of numbers. P a g e HT818 Administration Guide Version 1.0.27.2...
  • Page 55 Specifies which end will act as refresher for incoming calls. Default is Omit. • UAS: The HandyTone acts as the refresher. • UAC: Callee or proxy server act as the refresher. P a g e HT818 Administration Guide Version 1.0.27.2...
  • Page 56 PCMU/PCMA) Re-Invite after Fax Tone Permits the unit to send out the re-INVITE for T.38 or Fax Pass Through if a fax Detected tone is detected. Default is Enabled. P a g e HT818 Administration Guide Version 1.0.27.2...
  • Page 57 Reverses the polarity upon call establishment and termination. Default is No. Loop Current Allows the traditional PBX used with HT818 to apply this method for signaling call Disconnect termination. Method initiates short voltage drop on the line when remote (VoIP) side disconnects an active call.
  • Page 58 Defines the time period when the cradle is pressed (Hook Flash) to simulate FLASH. To prevent unwanted activation of the Flash/Hold and automatic phone ring-back, adjust this time value. HT818 support a range from 40 to 2000 ms. Default values are 300 minimum and 1100 maximum.
  • Page 59 CW per call Feature - Disable CW per call: Default is 70 Allow users to customize the Call Return feature code. Default is Yes Call Return Feature - Call return: Default is 69 P a g e HT818 Administration Guide Version 1.0.27.2...
  • Page 60 PCMA Codec Feature - PCMA Codec: Default is 7111 Default is Yes G723 Codec Feature - G723 Codec: Default is 723 Default is Yes G729 Codec Feature - G729 Codec: Default is 729 P a g e HT818 Administration Guide Version 1.0.27.2...

  • Page 61: Fxs Ports Page Definitions

    Hunting Group 1 contains ports 1, 2, 3. FXS port 4 is registered but it is not added to the Hunting Group 1. Note: HT818 will use CID name from FXS port initiating the outgoing call if the “Name” field is entered for that specific port.

  • Page 62: Important Settings

    Configures a User ID or extension number that is automatically dialed when off- hook. Only the user part of a SIP address needs is entered here. The HT818 will automatically append the “@” and the host portion of the corresponding SIP address.

  • Page 63: Configuring Ht818 Through Voice Prompts

    Select voice menu option 01 to enable HT818 to use DHCP. • STATIC IP MODE Select voice menu option 01 to enable HT818 to use STATIC IP mode, then use option 02, 03, 04, 05 to set up IP address, Subnet Mask, Gateway and DNS server respectively.

  • Page 64: Configuration Through A Central Server

    Register a SIP Account The HT818 support 2 profiles which can be configured with 2 SIP accounts. Please refer to the following steps to register your accounts via web user interface 1. Access your HT818 web UI by entering its IP address in your favorite browser.

  • Page 65: Figure 8: Sip Profiles Settings

    For more information, related to above options please refer to Profile(s) settings FXS Ports Settings 7. Press Apply at the bottom of the page to save your configuration. Figure 8: SIP Profiles Settings P a g e HT818 Administration Guide Version 1.0.27.2...

  • Page 66: Figure 9: Sip Accounts Settings

    After applying your configuration, your account will register to your SIP Server, you can verify if it has been correctly registered with your SIP server from your HT818 web interface under Status → Port Status → Registration (If it displays Registered, it means that your account is fully registered, otherwise it will display Not Registered so in this case you must double check the settings or contact your provider).

  • Page 67: Figure 10: Accounts Status

    Figure 10: Accounts Status Note: When all the FXS ports are registered, the simultaneous ring will have one second delay between each ring on each phone. P a g e HT818 Administration Guide Version 1.0.27.2...

  • Page 68: Call Features

    Call Features The HT818 support all the traditional and advanced telephony features. Table 11: HT818 Call Features Call features Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729 (G729), *027201 (iLBC), *02722 (G722). Disable LEC (per call) Dial “*03” +” number”.

  • Page 69: Rebooting Ht818 From Remote

    Pressing pound sign will serve as Re-Dial key. Rebooting HT818 from Remote Press “Reboot” button at the bottom of the configuration menu to reboot the ATA remotely. The web browser will then display a message window to confirm that reboot is underway.

  • Page 70: Upgrading And Provisioning

    UPGRADING AND PROVISIONING The HT818 can be upgraded via TFTP/HTTP/HTTPS/FTP/FTPS by configuring the URL/IP Address for the TFTP/HTTP/HTTPS/FTP/FTPS server and selecting a download method. Configure a valid URL for TFTP, HTTP/HTTPS or FTP/FTPS; the server name can be FQDN or IP address.

  • Page 71: Upgrading Via Local Directory

    1. Download the firmware file from Grandstream web site 2. Unzip it and copy the file in to a folder in your PC 3. From the HT818 web interface (Advanced Settings page) you can browse your hard drive and select the folder you previously saved the file (HT8xfw.bin) 4.

  • Page 72: Managing Firmware And Configuration File Download

    Password. For a detailed parameter list, please refer to the corresponding firmware release configuration template. When the HT818 boots up or reboots, it will send a request to download a file named "cfgxxxxxxxxxxxx” followed by a configuration XML file named "cfgxxxxxxxxxxxx.xml", where "xxxxxxxxxxxx" is the MAC address of the phone, i.e., "cfg000b820102ab"...

  • Page 73: Restore Factory Default Settings

    To reset default factory settings using the reset button please follow the steps above: 1. Unplug the Ethernet cable. 2. Locate the reset hole on the back panel of your HT818. 3. Insert a pin in this hole and press for about 7 seconds.

  • Page 74: Reset From Web Interface (Reset Type)

    Factory Reset will be disabled if the “Lock keypad update” is set to “Yes”. If the HT818 were previously locked by your local service provider, pressing the RESET button will only restart the unit. The device will not return to factory default settings.

  • Page 75: Experiencing Ht818

    Thank you again for purchasing Grandstream analogue telephone adapter, it will be sure to bring convenience to both your business and personal life. P a g e HT818 Administration Guide Version 1.0.27.2...

Table of Contents