Brother MFC-J3930DW Online User's Manual page 594

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If your LCD error message was repeat paper jam messages, for example [Repeat Jam Front/Rear],

move the print head (if necessary) to take out any paper remaining in this area. Make sure pieces of paper

are not left in the corners of the machine (1) and (2).

When finished, continue with the next step.

If the print head is in the right corner as shown in the illustration, you cannot move the print head.

Close the scanner cover, and then reconnect the power cord. Open the scanner cover again, and

then hold down

power source and take out the paper.

If the paper is jammed under the print head, unplug the machine from the power source, and then

move the print head to take out the paper.

If ink gets on your skin or clothing, immediately wash it off with soap or detergent.

7. Gently close the scanner cover using the finger holds on each side.

until the print head moves to the centre. Then unplug the machine from the