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Hughes 9350 User Manual

9300 series bgan terminal
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Hughes 9300 Series
BGAN Terminal
User Guide
P/N 1038495-0001
Revision D

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Summary of Contents for Hughes 9350

  • Page 1 Hughes 9300 Series BGAN Terminal User Guide P/N 1038495-0001 Revision D...
  • Page 2 Trademarks Hughes, HughesNet, Hughes Network Systems, and SPACEWAY are trademarks of Hughes Network Systems, LLC. All other trademarks are the property of their respective owners. INMARSAT is a trademark of the International Mobile Satellite Organization. The Inmarsat LOGO and the trademark...
  • Page 4 Satellite Terminal antenna. LECTRICAL TORMS Operation of the Satellite Terminal during electrical storms may result in severe personal injury or death. Ensure the Below Deck Equipment is properly grounded to the chassis. Hughes 9350 BGAN Terminal User Guide...
  • Page 5 Do not attempt to disassemble your Satellite Terminal. The unit does not contain consumer- serviceable components. Only qualified service personnel may install or repair equipment. CCESSORIES Use Hughes approved accessories only. Use of non-approved accessories may result in loss of performance, damage to the Satellite Terminal, fire, electric shock or injury. ONNECTING EVICES Never connect incompatible devices to the Satellite Terminal.
  • Page 6 Terminal. Should interference be experienced, maintain additional separation between you and the Satellite Terminal. A Versão desse equipamento comercializada no Brasil não tem as Interfaces WiFI e Bluetooth disponível. Hughes 9350 BGAN Terminal User Guide...
  • Page 7 3 4 B A ccessing the UT Mobile Web MMI ................28   3 5 B M obile Web - PDP Contexts ..................29   3 6 B M obile Web – ACA Page....................31   Hughes 9350 BGAN Terminal User Guide...
  • Page 8 4 2 B J apanese Radio Law "Technical Regulation Conformity Certification" (GITEKI)38   4 3 B E U WEEE (Waste Electrical and Electronic Equipment) Directives ..... 39   1 0 B G __________________________________________________ 40 LOSSARY   Hughes 9350 BGAN Terminal User Guide...
  • Page 10 RODUCT 1 3 B The Hughes Network Systems 9300 Series Broadband Satellite Terminals are your gateway to global communication. The 9300 Series terminals allow you to simultaneously send and receive IP packet and circuit- switched data via Ethernet, USB, Integrated Services Digital Network (ISDN), and WLAN interfaces over the Inmarsat BGAN satellite network.
  • Page 11 It is focused on the specific information needed to operate the Hughes 9300 Series Land Mobile User Terminals. Refer to the Hughes 9201 User Guide for general information on how to access the BGAN network and how to use the Inmarsat LaunchPad Software. This guide can be downloaded from the Hughes Web site at w ww.bgan.hughes.com...
  • Page 12 1.6 or newer (available from w ww.java.com • PC support for at least one of these interfaces: Ethernet, USB, or WLAN (802.11b or b/g). • 100 MB of free hard disk space if using LaunchPad. Hughes 9350 BGAN Terminal User Guide...
  • Page 13 BGAN network. You are then ready to start using voice and broadband services. NSTALLING ERMINAL 1 8 B Install the Hughes satellite terminal according to the Installation Guide P/N 1038494 supplied with the terminal. Refer to the Installation Guide for grounding instructions. LED F ERMINAL UNCTIONALITY...
  • Page 14 ERMINALS UTOSTART CONFIGURATION 2 0 B Since the Hughes 9300 Series terminals are equipped with a tracking antenna, the default configurations are as follows: • The Hughes 9300 Series terminals are configured to bypass antenna pointing by default and will automatically register with the network: The terminal will automatically attempt to register with the network once the tracking antenna has acquired the satellite signal and obtained a GPS fix.
  • Page 15 These default configurations are accessible through LaunchPad or the Web MMI, and It is recommended to keep these settings for proper operation of the Hughes 9300 Series Land Mobile Note Terminals. OWER UP AND ONNECTION TO THE NTERNET 2 1 B After power is applied, the IDU and tracking antenna will begin their start-up sequence.
  • Page 16 USB hardware has been connected. You should then follow the computer’s instruction to install the Hughes USB LAN LINK driver software (for computers using the Windows operating system, the installation is carried out using a Found New Hardware Wizard).
  • Page 17 OVERAGE 2 3 B The Inmarsat BGAN service is operated with three satellites as shown below. The Hughes 9300 Series terminals will perform best in areas where the elevation angle is 20 ° or higher. Lower elevation angles increase the probability of signal outages caused by trees, buildings, and hilly terrain and may severely impact the usability on the move.
  • Page 18 UT W CCESSING THE 2 4 B The Hughes UT includes its own internal Web MMI. To access the UT Web MMI, open your favorite Web browser and type in the internal IP address of the UT, e.g., h ttp://192.168.128.100 .
  • Page 19 In Internet Explorer, this is configured in Tools/Internet Options/Browsing History/Settings. In the Temporary Internet Files section, select the “Every time I visit the webpage” option. Hughes 9350 BGAN Terminal User Guide...
  • Page 20 13. Extract System Log: Clicking this button allows the User to automatically extract a UT system log and save the file to a location on the TE for debugging purposes. This file can be emailed to Hughes directly for fault analysis if the User experiences any problems.
  • Page 21 DHCP lease to the TE is good for. This parameter was introduced because of a problem with some models of Cisco routers that will not accept a short DHCP lease time. Note: The longer the Idle-mode Hughes 9350 BGAN Terminal User Guide...
  • Page 22 12. Emergency Call Numbers: Allows the User to add the emergency call number that is applicable in the part of the world where the terminal is being used, if it is not already defined. 13. Apply, Cancel, and Restart Terminal Buttons: These buttons are self-explanatory. Hughes 9350 BGAN Terminal User Guide...
  • Page 23 The user cannot reset these counters. Note: If the UT power is abruptly disconnected for some reason, the UT will not be able to save the statistics to flash, and hence the statistics for the session may be inaccurate. Hughes 9350 BGAN Terminal User Guide...
  • Page 24 Username (UN)/Password (PW): Some service providers require a username and password to be used when setting up a PDP context. This is often required when using Static Global IP addresses assigned by the service provider. Hughes 9350 BGAN Terminal User Guide...
  • Page 25 If your service provider requires a UN and PW, enter it in the Username and Password boxes. Then click Apply. • The new connection will be displayed as shown below. Background context activated for 192.168.128.101 Hughes 9350 BGAN Terminal User Guide...
  • Page 26 To deactivate a PDP context, press the Deactivate or Clear button. The Deactivate button will leave the definition of the context so it can be reactivated with the Activate button. The Clear button will both deactivate and delete the context. Hughes 9350 BGAN Terminal User Guide...
  • Page 27 SSID (network name): The default is BGAN, but you can change it to whatever you want. • Channel Number: This controls the radio channel number (1 through 11) used by the access point. To meet FCC regulations, channels 12 to 14 are not supported. Hughes 9350 BGAN Terminal User Guide...
  • Page 28 DoS prompt and type ipconfig/all. For Mac OS X, under the Apple Menu go to System Preferences -> Network and Show Airport. The Airport Id is the MAC address. Alternatively, go to About this Mac -> More Info -> network, and select Airport. Hughes 9350 BGAN Terminal User Guide...
  • Page 29 When WLAN is enabled, unauthorized users may be able to access your BGAN service. The features on this page provide some security. You can see from the PDP context page what Note computers are actually using the BGAN service. Hughes 9350 BGAN Terminal User Guide...
  • Page 30 USIM card (bgan.inmarsat.com). If your USIM is provisioned for more than one APN, you can type a secondary APN in this field. If your service provider requires a username and password, enter them in the next two fields. Hughes 9350 BGAN Terminal User Guide...
  • Page 31 To activate this feature, select the On radio button under ACA settings for TEs using DHCP assigned IP address and click Apply. To have the context only be activated when the TE sends data, select “DA”. Hughes 9350 BGAN Terminal User Guide...
  • Page 32 To see if the context has been set up properly, click the PDP Contexts page and this will display all contexts that have been set up (active or inactive). See screen shot below. Hughes 9350 BGAN Terminal User Guide...
  • Page 33 UDI is a 64 kbps service that is a European standard ISDN. MSN Restricted Digital Information (RDI): By default, MSN 3 is entered into the MSN RDI text box. RDI is a 56 kbps service found in the US. Hughes 9350 BGAN Terminal User Guide...
  • Page 34 Note: You can use different MSNs for any of the ISDN call types above, but your ISDN equipment must be programmed with the same MSN to accept incoming calls, and you must use different numbers for speech, audio, and UDI/RDI calls. Hughes 9350 BGAN Terminal User Guide...
  • Page 35 ABIT Results: these fields indicate if any errors are found in the antenna during startup self-test: • 0 indicates no error. • 255 indicates the test has not yet been run. • Any other value indicates a problem. If the same code is seen repeatedly, contact your service provider. Hughes 9350 BGAN Terminal User Guide...
  • Page 36 The frequency is the frequency of the global beam. Possible values are the primary and secondary frequencies of the three satellites. Satellite ID Satellite Longitude Primary Frequency kHz Alternate Frequency kHz I4-F1 APAC 143.5 E 1537485 1540825 I4-F2 EMEA 25.0 E 1537920 1541115 I4-F3 AMER 98.0 W 1537070 1540730 Hughes 9350 BGAN Terminal User Guide...
  • Page 37 Web pages. The pages contain the same information and most operate the same way as the regular pages. Note that mobile devices may not include Java, and thus the Java Applet with C/N , etc., is typically not displayed. Hughes 9350 BGAN Terminal User Guide...
  • Page 38 Web version. PDP contexts are created in the usual way from the “Add a New PDP Context” section of the screen. The IP address of your device automatically appears in the Local IP Address field. Hughes 9350 BGAN Terminal User Guide...
  • Page 39 To display a defined context, select it from the Select Id field and press update. Hughes 9350 BGAN Terminal User Guide...
  • Page 40 There is insufficient room to display all the ACA IP address ranges on the mobile version of the ACA page. To configure IP address ranges for different ACA QoSs, select the required IP range and press Update. Hughes 9350 BGAN Terminal User Guide...
  • Page 41 BGAN LaunchPad or ISDN Web MMI page (unless the ISDN device has a separate power source) Check the Properties page in Web MMI Terminal is not registered with the to make sure the unit is CS attached network Hughes 9350 BGAN Terminal User Guide...
  • Page 42 None of the above Terminal may have a hardware or software Remove power. Wait 30 seconds. solutions resolve the fault, and needs to be rebooted Reconnect the DC power and turn on problem the terminal Hughes 9350 BGAN Terminal User Guide...
  • Page 43 In addition, the BGAN network periodically checks each terminal for activity, and if the terminal has not automatically contacted the BGAN network as described above, the terminal will be deregistered from the network. Hughes 9350 BGAN Terminal User Guide...
  • Page 44 PDP context with default QoS profile attributes and is always activated first. All other PDP contexts with the same PDP address are secondary PDP contexts. Secondary PDP contexts share the same PDP address and connect to the same APN but may have different QoS profiles. Hughes 9350 BGAN Terminal User Guide...
  • Page 45 The SSID is broadcast so that any wireless device in range can read the SSID and ask permission to associate with it. The SSID is not intended as a security measure; it is used only to identify different networks. Hughes 9350 BGAN Terminal User Guide...
  • Page 46 125 mph (200 km/h) Exception for magnetic mount: 100 mph (160 km/h) 25 mm nonoperational Vehicle Motions Turning rate: 40°/s Turning acceleration 50°/s Power (terminal plus Idle: 20 W antenna) Max: 100 W (when transmitting) Hughes 9350 BGAN Terminal User Guide...
  • Page 47 " (GITEKI) ERTIFICATION The 9350 Class 10 has been certified for use in Japan but requires an additional step before the terminal can be legally used in that country. Contact JSAT Mobile before attempting to use a terminal in Japan:...
  • Page 48 The European Union (EU) directive on waste electrical and electronic equipment mandates recycling of electrical and electronic equipment throughout the EU by August 13, 2005. Unless otherwise noted, all products, assemblies, and subassemblies manufactured by Hughes and its subcontractors will be compliant with this directive and any subsequent revisions or amendments. This product carries the WEEE label below to demonstrate compliance.
  • Page 49 BGAN service provider when you connect to the BGAN network. If you do not need a permanent static IP address, most service providers use a dynamic IP address. Some service providers provide a Hughes 9350 BGAN Terminal User Guide...
  • Page 50 VPNs work by using tunneling protocols to encrypt data at the sending end, and decrypt the data at the receiving end. This "tunnel" cannot be accessed by data that is not properly encrypted. Hughes 9350 BGAN Terminal User Guide...