General Maintenance - SOLE E20 Owner's Manual

General Maintenance

1. Wipe down all areas in the sweat path with a damp cloth after each workout.
2. If a squeak, thump, clicking or rough feeling develops, the main cause is most likely one of two reasons:
i. The hardware was not sufficiently tightened during assembly. All bolts that were installed during assembly need to be
tightened as much as possible. It may be necessary to use a larger wrench than the one provided if you cannot tighten
the bolts sufficiently. The majority of calls to the service department for noise issues can be traced to loose hardware or
the rear rails being dirty.
ii. Dirt build-up on the rear rails and polyurethane wheels are also a source of noise. Noise from build-up on the rails can
cause a thumping sound that you would swear is coming from inside the main body of the machine because noise
travels and is amplified in the tubing of the frame. Clean the rails and wheels with a lint free cloth and rubbing alcohol.
Stubborn build-up can be removed with your thumbnail or a non-metallic scraper, like the back edge of a plastic knife.
After cleaning, apply a small amount of lubricant on the rails with your fingers or a lint free cloth. You only need a thin
coat of lubrication, wipe off any excess.
3. If squeaks or other noises persist, check that the unit is properly leveled before calling the service department.
ELLIPTICAL NOISES
Your new elliptical is engineered and manufactured to the strictest industry standards and tolerances. All elliptical trainers, no
matter who the manufacturer, have a multitude of moving linkages and parts. Be aware that even with the tightest mechanical
tolerances there still could be a slight amount of play between some parts. This inherent play can result in slight noises during
use such as clicks and small thumps. Please expect that the elliptical will not be completely silent.
ENGINEERING MODE
The console has built in maintenance/diagnostic software. The software will allow you to make changes to the console settings
such as changing units from English to Metric or turning off the console beeps (if they are waking your family during your early
morning workouts). To enter the Engineering Mode press and hold down the Start, Stop and Enter keys. Keep holding the keys
down for about five seconds and the message window will display "Engineering Mode". Press the Enter key to access the menu
below. Press the Level Up/Down keys to navigate the menu.
A. Key Test - Will allow you to test all the keys to make sure they are functioning
B. Display Test - Automatically tests all LCD's
C. Functions - Press Enter to access settings, use Level UP/DOWN keys to scroll
i. ODO Reset - Resets the odometer
ii. Units - Choose from English(Imperial) or Metric display readings
iii. Display Mode - Turn off to have the console power down automatically after 30 minutes of inactivity
iv. Motor Test - Continually runs the tensioning gear motor
v. Manual - Allows stepping of the gear motor
vi. Pause Mode - Turn on to allow 5 minutes of pause, turn off to have console pause indefinitely
vii. Key Tone - Turn on or off the beep sound when a key is pressed
D. Security - Allows you to lock the keypad so no unauthorized use of the machine is allowed. When the child lock
is enabled, the console will not allow the keypad to operate unless you press and hold the Start and Enter buttons for 3
seconds to unlock the console
E. Factory Set
F. Exit - Select to exit Maintenance Menu
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