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BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents of this document. BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes.
Important safety instructions ..........2 Notes on the LCD panel of this display ........2 Safety notice for remote control ...........3 Battery safety notice .................3 BenQ ecoFACTS ................4 Unpacking and Installation ........... 5 Unpacking ...................5 Package Contents ................5 Installation Notes ................5 Mounting on a Wall ................6...
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Table of Contents Play multimedia files via Local Area Network ......23 Play multimedia files from USB device ........26 Play options ..................27 Change your settings ............29 Settings ..................... 30 USB device compatibility ...........41 Input Mode ................43 Cleaning and Troubleshooting ..........45 Cleaning....................
Safety warnings and precautions Safety warnings and precautions THIS EQUIPMENT MUST BE GROUNDED To ensure safe operation, the three-pin plug must be inserted only into a standard three-pin power outlet which is effectively grounded through normal The lightning flash with arrowhead household wiring.
Important safety instructions Important safety instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
Important safety instructions • LCD screens, like plasma (PDP) and conventional CRT (Cathode Ray Tube) screens, are also susceptible to 'screen burn-in' or 'image retention' which can be found on the screen as visible fixed lines and shades. To avoid such damage to the screen, avoid displaying still images (like On-Screen Display menus, TV station logos, fixed/inactive text or icons) for more than two hours.
Important safety instructions BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting...
Unpacking and Installation Unpacking and Installation Unpacking • This product is packed in a carton, together with the standard accessories. • Any other optional accessories will be packed separately. • Due to the size and weight of this display it is recommended for two people to move it. •...
To mount this display to a wall, you will have to obtain a standard wall-mounting kit (commercially available). We recommend using a mounting interface that complies with TUV-GS and/or UL1678 standard in North America. PL490 PL552 Protective Sheet Protective Sheet VESA Grid...
100 mm 100 mm 100 mm 100 mm Mounting in Portrait Position This display can be installed in portrait position. 1. Remove the table stand, if attached. 2. Rotate 90 degrees anticlockwise. PL490 PL552...
Parts and Functions Parts and Functions Control Panel PL490 PL552 MUTE INPUT MENU MUTE INPUT MENU Name Description Use this button to turn the display on or put the display to button standby. MUTE button Switch the audio mute ON/OFF.
Parts and Functions Input/Output Terminals PL490 PL552 9 10 11 14 15 17 9 10 11 15 17 3 4 5 3 4 5 Name Description AC IN AC power input from the wall outlet. MAIN POWER Switch the main power on/off.
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Parts and Functions AUDIO OUT Audio output to external AV device. USB PORT Connect your USB storage device. SPEAKERS OUT Audio output to external speakers. OPS SLOT Slot for installing the optional OPS module. SECURITY LOCK Used for security and theft prevention.
Parts and Functions Remote control NAVIGATION buttons Navigate through menus and choose items. ADJUST button To auto adjust for VGA input only. MUTE button Press to turn the mute function on/off. COLOR buttons Choose tasks or options. NORMAL buttons Switch to normal mode. ID buttons Switch to ID mode.
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Parts and Functions ID Remote Control You can set the remote control ID when you want to use this remote control on one of several different displays. Press ID button. The red LED blinks twice. 1. Press ID SET button for more than 1 second to enter the ID Mode.
Parts and Functions Inserting the batteries in the remote control The remote control is powered by two 1.5V AAA batteries. To install or replace batteries: 1. Buy two 1.5V AAA batteries. 2. Press and then slide the cover to open it 3.
Parts and Functions Operating range of the remote control Point the top of the remote control toward the display’s remote control sensor(back side) when pressing a button. Use the remote control within the range which is shown in the following table. Operation Angle RC operational distance ≥...
Connecting External Equipment Connecting External Equipment Connecting External Equipment (DVD/VCR/VCD) Using COMPONENT video input Audio Out COMPONENT Out (YPbPr) DVD / VCR / VCD AUDIO IN COMPONENT IN (YPbPr) Using Video Source input Y/CVBS Out DVD / VCR / VCD AUDIO IN Y/CVBS IN...
Connecting External Equipment Using HDMI video input DVD / VCR / VCD HDMI Out HDMI IN Connecting a PC Using VGA input VGA Out D-Sub 15 pin Audio Out VGA IN VGA AUDIO IN Using DVI input DVI Out Audio Out DVI IN VGA AUDIO IN...
Connecting External Equipment Using HDMI input HDMI Out HDMI IN Using DisplayPort input DisplayPort Out DisplayPort IN Connecting Audio Equipment Connecting external speakers External speakers...
Connecting External Equipment Connecting an external audio device Audio In Stereo Amplifier AUDIO OUT Connecting Multiple Displays in a Daisy-chain Configuration You can interconnect multiple displays to create a daisy-chain configuration for applications such as a video wall. Things to know before connecting displays in a daisy-chain configuration: 1.
Connecting External Equipment DISPLAY 1 DISPLAY 2 DVI IN DVI/VGA OUT DVI IN DVI Daisy chain to 9 units without splitter, DVI with HDCP up to 7th. Connect the DP OUT connector of DISPLAY 1 to the DP IN connector of DISPLAY 2. DISPLAY 1 DISPLAY 2 DP IN...
Connecting External Equipment DISPLAY 1 DISPLAY 2 VGA IN DVI/VGA OUT VGA IN • Analog Daisy chain to 9 units without splitter. • DVI-I to VGA cable is not supplied. IR daisy-chain Connection Connect IR Sensor Cable to DISPLAY 1,and connect the IR OUT connector of DISPLAY 1 to the IR IN connector of DISPLAY 2.
Connecting External Equipment IR Pass-through Connection IR OUT DVD / VCR / VCD IR IN (DVD / VCR / VCD) Remote Control Wire-connecting to Network If you connect this display to a home network, you can play photos, music and videos from your computer.
Operation Operation The control button described in this section is mainly on the remote control unless specified otherwise. Watch the Connected Video Source page 15 for external equipments connection. SOURCE button. 1. Press 2. Press or button to choose a device, then press OK button. Change Picture Format You can change the picture format to suit the video source.
Operation • Movie: Ideal settings for movies. • Music: Ideal settings for listening to music. • Game: Ideal settings for games. • News: Ideal settings for spoken audio, such as the news. Play multimedia files via Local Area Network To play files via Local Area Network, you will need: 1.
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Operation Set up media sharing 1. Install a media server on your computer to share media files. These are some media servers: • For PC: Windows Media Player 11 (or higher) or TVersity • For Mac: Twonky 2. Switch on media sharing on your computer using the media server. For more information on how to set up the media server, refer to the website of the media server.
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Operation 2. Set DMR as ON. Picture View network settings Sound Network configuration Tiling Static IP configuration General settings Digital Media Render... Network settings Network name 3. Set the name of your display. Picture View network settings Sound Network configuration Tiling Static IP configuration General settings...
Operation Play files SOURCE button. 1. Press 2. Choose Network, and press OK button. 3. Choose a file from the content browser, and press OK button to start playing. 4. Press the PLAY buttons on the remote control to control playing. •...
Operation Play options Playing music files Music in the top bar. 1. Choose Music 2. Choose one music track, and press OK button. to Play All. • To play all the tracks in a folder, choose one music file. Then, press •...
Operation Movie options OPTIONS button, then press OK button to choose an While playing video, press option: • Subtitles: Choose the available subtitle settings. • Subtitle Language: Choose the language for subtitles if available. • Shuffle: Enable or disable random play of video files. •...
Change your settings Change your settings Using the remote control: HOME button to display the OSD menu. 1. Press button to choose its menu item or to adjust its value. Press OK 2. Press , , button to confirm. BACK button to go back to the previous menu layer. 3.
Change your settings Settings Picture Picture Picture style Sound Restore style Tiling Backlight General settings Colour Network settings Sharpness Noise reduction MPEG artifact reduction Digital Crystal Clear Advanced Game or computer Format and edges For Game or computer, the default is computer mode (PC timing) . You can switch to game mode to retrieve more functions.
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Change your settings Access advanced settings such as gamma, tint, video contrast and so on. • Gamma: Adjust the non-linear setting for picture luminance and contrast. • Tint: Change the colour balance. Advanced • Custom tint: Customize colour balance setting. Only available if Tint ...
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Change your settings Access advanced settings to enhance your audio experience. • Auto volume leveling: Enable the reduction of sudden volume changes. • Speaker settings: Turn on or off the internal speakers. • Clear sound: Enhance sound quality. Advanced • Audio out format: Choose the type of audio output through the digital audio output connector.
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Change your settings Adjust the position of this display in the screen matrix. Example: 2 x 2 screen matrix (4 displays) H monitors = 2 displays V monitors = 2 displays H monitors Position Position Example: 5 x 5 screen matrix (25 displays) H monitors = 5 displays V monitors = 5 displays H monitors...
Change your settings General settings Picture Menu language Sound Monitor ID Tiling Power save General settings Auto search Network settings Clock Scheduling Sleep timer EasyLink Local KB lock RC lock Pixel shift Name Description Menu language Choose language used for OSD menus. Adjust the ID number for controlling the display via the RS232C connection.
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Change your settings Picture Menu language Sound Monitor ID Tiling Power save General settings Auto search Network settings Clock Scheduling Sleep timer EasyLink Local KB lock RC lock Pixel shift 1. There are 7 schedule can be set. Go to Status and choose On. Schedule 1 Status Schedule 2...
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Change your settings 3. Set On time. Schedule 1 Status Schedule 2 Source Schedule 3 On time Schedule 4 Off time Schedule 5 Repeat modes On time Schedule 6 Playlist setting Schedule 7 00 : 00 Cancel Done 4. Set Off time. Schedule 1 Status Schedule 2...
Change your settings 6. If Source USB is chosen. Go to Playlist setting. 0001/0002 Photo Photo Video Options Exit • Press / buttons to choose files. • Press buttons to switch Playlist and File Manager. • Press OK button to set or clear the playlist. and choose Save list.
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Change your settings Choose to enable or disable the keyboard (control buttons) function of the display. • Unlock: Enable the keyboard function. • Lock all: Lock all keyboard function. • Lock but volume: Disable all the keyboard function except Local KB lock button.
Change your settings POWER button to turn on the display from When you press standby mode or change the input signal, the information OSD is Information OSD displayed on the upper left corner of the screen. Choose Off to turn off this function. Select On to turn on the cooling fan all the time.
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Change your settings Define IP address, Netmask, Gateway, DNS1, and DNS2 for Static IP this display. If Network settings Static IP is chosen. Configuration Digital Media Receive multimedia files from the connected device by your Renderer - DMR network. In the multiple-display connection, you can rename each display for easy identification.
Input Mode Input Mode VGA Resolution: Active Resolution Standard Refresh Rate Pixel Rate Aspect Ratio Stand for Mode Resolution H Pixels V Lines 60 Hz 25.175 MHz Video Graphic 72 Hz 31.5 MHz Array 75 Hz 31.5 MHz Wide Video WVGA 70 Hz 33.75 MHz...
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Input Mode • Check your PC instruction book for information about connecting your PC to a display. • If a vertical and horizontal frequency-select mode exists, select 60Hz (vertical) and 31.5KHz (horizontal). In some cases, abnormal signals (such as stripes) might appear on the screen when the PC power is turned off (or if the PC is disconnected).
Cleaning and Troubleshooting Cleaning and Troubleshooting Cleaning Caution When Using the Display • Do not bring your hands, face or objects close to the ventilation holes of the display. The top of the display is usually very hot due to the high temperature of exhaust air being released through the ventilation holes.
Cleaning and Troubleshooting Troubleshooting Symptom Possible Cause Remedy No picture is displayed The power cord is disconnected. Plug in the power cord. The main power switch on the Make sure the power switch is back of the display is not switched switched on.
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Cleaning and Troubleshooting After-Images can still be seen A still picture is displayed for an over Do not allow a still image to be on the display after the display extended period of time displayed for an extended period of is powered off.