Avaya Audix Quick Reference Manual

R E C O R D I N G A N D S E N D I N G M E S S A G E S
Sending voice or voice-fax messages
• From the activity menu
•
Record voice message
• When finished
•
Specify delivery address (see below)
• When finished
• Specify delivery options (see below)
• Send message
Sending fax-only messages from fax machine
• From the activity menu
•
Bypass voice recording
• Specify delivery address (see below)
•
When finished
• Specify delivery options (see below)
•
Load document into fax machine
• Send message
• Press Start key on fax machine
Sending voice-fax messages by forwarding a fax
To send a fax to your own mailbox:
•
Log in to mailbox
• From the activity menu
• Forward fax with optional
voice message [1] [2]
•
Record voice message
• When finished
•
Specify delivery address (see below)
• When finished
•
Specify delivery options (see below)
• Send message
Specify delivery address
•
For voice user:
Enter user's mailbox number, and press
• For voice user name addressing:
Press [*] [2], spell user's name
or name of personal list, and press
• For personal list, press [*] [5], then list number.
• For fax user:
Press [*] [*] [5], enter outside line number
(if needed) and telephone number,
and then press
• To cancel address: press [*] [3]
• To cancel another address: press [*] [1] [*] [3]
• To list all recipients: press [*] [1]
Specify delivery options
•
Make private/not private (toggle)
• Make priority/not priority (toggle)
•
Schedule for future delivery
• Attach a fax
G E T T I N G M E S S A G E S Y O U R E C E I V E D
Listening to voice/e-mail messages
[1] • From the activity menu
•
Listen to voice or e-mail message
[#]
Responding to messages (optional)
After listening to your message, press [1] to respond to
[#]
or forward the message. Then select one of the following:
•
Call sender (exits mailbox)
[#]
• Reply to sender by voice mail
•
Forward with comment at beginning
• Record and address a new message
[1]
• Reply to all recipients
[#]
If you select any key from the above except 0:
•
Record and address your message
[#]
• When finished
•
Specify delivery options
• Send message
[#]
Printing fax/e-mail messages
• From the activity menu
• Listen to message header
•
Print fax or e-mail portions
• Print to default machine
[2]
OR
•
To print to machine attached
to your telephone
OR
[#]
• To print to other machine you specify:
– Press
[#]
– Enter outside line number (if needed) and
telephone number
– Press
[#]
G E N E R A L T I P S
Not sure which key to press?
•
Listen to Help at any time
[#]
• Go back to activity menu
Want to save time?
•
Bypass greeting when recording
[#]
• Bypass header when listening
Want to adjust the way your messages are played?
• Faster
• Slower
[#]
• Louder
•
Softer
• Skip forward
•
Skip backward
Other options
[1]
• Transfer to covering extension
[2]
•
Transfer to another mailbox
[3]
• Make system wait
[5]
•
Access names or numbers directory
• Disconnect
C R E A T I N G M U L T I P L E
P E R S O N A L G R E E T I N G S
[2]
Listening to your greetings
[0]
• From the activity menu
•
Listen to greetings
• Enter greeting number
•
When finished
[0]
Creating or changing greetings
[1]
•
From the activity menu
[2]
• Record greetings
[4]
•
Enter greeting number
[5]
• When finished
Deleting greetings
•
[#] From the activity menu
• Delete greeting
• Enter greeting number
[#]
• When finished
[2] Changing call types
• From the activity menu
•
Administer call types
[*] [1]
• Differentiate
[#]
- Busy/no-answer calls (toggle)
- Personal greeting for all calls (toggle)
• When finished
[*] [6]
Assigning greetings to call types
•
From the activity menu
[*] [*] [5]
• Activate greeting
• Enter optional greeting number
(only if the call type is Busy or No Answer) [1–2]
[#]
•
Select one of the following:
- Use greeting for busy calls
- Use greeting for no-answer calls
• When finished
[*] [4]
[*] [7]
NOTE: Your system may not support all features.
[1]
NOTE: This Quick Reference Guide should be printed only
[0]
on 8½ x 14 inch stock. Printing it on stock of other
sizes (such as 8½ x 11) makes the print too small to
[9]
read.
[8]
[4]
Copyright © 2004, Avaya, Inc. All rights reserved. All trademarks identified by ®
[7] and ™ are registered trademarks or trademarks respectively of Avaya Inc.
All other trademarks are the properties of their respective owners.
[6]
Disclaimer: Avaya is not responsible for any modifications, additions or
[5]
deletions to the original published version of this documentation unless such
modifications, additions or deletions were performed by Avaya. Customer and/or
end user agree to indemnify and hold harmless Avaya, Avaya's agents, servants
and employees against all claims, lawsuits, demands and judgments arising out
[*] [0]
of, or in connection with, subsequent modifications, additions or deletions to this
[*] [8]
documentation to the extent made by the customer or end user.
[*] [9] Printed in the U.S.A.
05/2004
[*] [*] [6]
Document number: 11-300045
[*] [*] [9]
Issue 2
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A U D I X ® T e l e p h o n e
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U s e r I n t e r f a c e f o r
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A v a ya ™ M o d u l a r M e s s a g i n g
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Q U I C K R E F E R E N C E G U I D E
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