Voicemail; Default Feature Codes - Avaya IP Office 5420 + EU24 User Manual

Voicemail

Voicemail
Where your system has voicemail support and has been installed:
•
•
Your voicemail may be set up to deliver your messages by calling you whenever you
hang up: this feature is known as Voicemail Ringback.
•
Dialing a number while listening to your messages invokes further facilities:
Once messages have been delivered, they are held on the system for 24 hours (this is
fixed for Voicemail Lite, but can be varied by your System Administrator if your IP
Office is equipped with VoicemailPro).
You can collect your voicemail from another extension by using the PIN your System
Administrator has set up for you. You can collect your messages if you are out of the
office, by either dialing from a number that has been registered for the purpose or by
dialing your extension number and PIN when prompted. If validation is successful, then
dial 1 to retrieve your mail.
The System Administrator also specifies the reception number, to which the call is
diverted if the caller dials 0, and your email address if your voicemail and email are
integrated.

Default Feature Codes

The following are the normal default feature codes available to all users. Your System
Administrator may change these and/or add additional codes for other features and for
speed dials.
The N where shown, should be replaced by the appropriate number. For example, with
*07*N#, replace N with the extension to which you want your calls forwarded when you
have forwarding switched on.
*00
*01
*02
*03
*04
*05
*06
*07*N#
*08
*09
*10*N#
*11*N#
*12*N#
*13*N#
*14*N#
*15
*16
*17
*18
*19
*20*N#
*21*N#
*29
*30
*31
IP Office 5420 + EU24 User's Guide
40DHB0002UKEG – Issue 4 (9th February 2004)
To switch voicemail on dial *18, to switch it off dial *19.
To retrieve your voicemail, use the code *17.
To turn Voicemail Ringback on dial *48; to turn it off dial *49.
Cancel All Forwarding
Forward Unconditionally On
Forward Unconditionally Off
Forward on Busy On
Forward on Busy Off
Forward on No Answer On
Forward on No Answer Off
Forward to number
Do Not Disturb On
Do Not Disturb Off
Do Not Disturb Exception Add
Do Not Disturb Exception Delete
Follow Me Here
Follow Me Here Cancel
Follow Me To
Call Waiting On
Call Waiting Off
Voicemail Collect
Voicemail On
Voicemail Off
Set Hunt Group Night Service
Clear Hunt Group Night Service
Toggle Calls
Call Pick Up Any
Call Pick Up Group
System Features - Page 55
*32*N# Call Pick Up Extension
*33*N# Call Queue
*34 Hold Music
*35*N# Extn Login
*36*N# Extn Logout
*37*N# Park Call
*38*N# Ride Call
*39 Relay On
*40 Relay Off
*41 Relay Pulse
*42 Relay On
*43 Relay Off
*44 Relay Pulse
*45*N# Call Steel
*46 Call Steel
*47 Conference Add
*48 Voicemail Ringback On
*49 Voicemail Ringback Off
*50 Forward Hunt Group Calls On
*51 Forward Hunt Group Calls Off
*52 Clear Call
*53*N# Call Pickup Members
*57*N# Forward on busy number
*70*N# Dial Physical Extn by Number
*71*N# Dial Physical Extn by ID
System Features - Page 55
Voicemail