Compaq Armada 3500 series Service Manual page 41

2.6.1.4 Solving Diskette and Diskette Drive Problems
Problem
Diskette drive cannot read a
diskette.
Diskette drive cannot write to
a diskette.
2-22 Troubleshooting
Table 2-18
Solving Diskette and Diskette Drive Problems
Probable Cause
Diskette media has a bad
sector.
Using the wrong diskette type
for the diskette drive type.
Diskette is not formatted.
Diskette is not formatted.
Diskette is write-protected.
Writing to the wrong drive.
Not enough space is left on
the diskette.
Disable diskette write ability
is turned on.
Recommended Action(s)
Copy remaining files to the hard drive or
another formatted diskette. Reformat the
diskette.
Use the required diskette type.
Format the diskette.
If you are using Windows 95:
1. From the Windows 95 desktop,
double-click My Computer.
2. Click 3 ½ Floppy (A:) ⇒ File ⇒ Format.
3. Fill in the appropriate information, then
click Start.
If you are using Windows NT, format the
diskette by entering format a: at the system
prompt.
Format the diskette.
If you are using Windows 95:
1. From the Windows 95 desktop,
double-click My Computer.
2. Click 3 ½ Floppy (A:) ⇒ File ⇒ Format.
3. Fill in the required information, then click
Start.
If you are using Windows NT, format the
diskette by entering format a: at the system
prompt.
Use another diskette that is not
write-protected or disable the write-protect
feature.
Check the drive letter in your path
statement.
Save the information to another diskette.
Run Computer Setup. Click on the Storage
icon. Make sure Disable diskette write
ability is not checked.