Compaq Armada 3500 series Service Manual page 40

Table 2-16 Solving Battery and Battery Gauge Problems
Problem
Computer turned off and
information in memory was
lost when the battery pack
was replaced.
You have to set the date and
time every time you turn on
the computer.
Battery pack charge does not
last as long as expected.
Computer is beeping and
battery power light is blinking.
2.6.1.3 Solving CD-ROM Drive Problems
Problem
CD-ROM drive cannot read a
compact disc.
CD-ROM drive is not
recognized by the computer.
Probable Cause
Hibernation was disabled,
Suspend was not initiated, or
AC power was not connected
before the discharged battery
pack was removed.
Real time clock (RTC) battery
is at the end of its life.
Battery pack is being exposed
to high temperatures or
extremely cold temperatures.
Battery pack has partially
self-discharged.
Power management is
disabled.
An external device or PC Card
is draining the battery.
Battery pack charge is low.
Table 2-17
Solving CD-ROM Drive Problems
Probable Cause
Compact disc is not properly
seated in the CD-ROM drive.
Compact disc is loaded in the
CD loading tray upside down.
Compact disc has a scratch
on its surface.
CD-ROM drive is not
connected properly.
Continued
Recommended Action(s)
To prevent loss of information next time,
initiate Suspend, enable Hibernation, or
connect AC power before changing
batteries..
Replace the RTC battery.
Keep the battery pack within the
recommended operating temperature range
50°F to 104°F (10°C to 40°C) or
recommended storage range -4°F to 86°F
(-20°C to 30°C ). Recharge the battery
pack.
If the computer is disconnected from the
external power for more than two weeks,
remove the battery pack to reduce the self-
discharge rate.
Press Fn+F7 and set the power
conservation level.
Turn off or disconnect external devices
when not using them.
Do one of the following:
Charge the battery pack.
Replace the battery pack.
Connect the computer to an external
power source.
Initiate Hibernation.
Recommended Action(s)
Open the CD loading tray, lay the compact
disc on it, then close the tray.
Open the CD loading tray, turn over the
compact disc (label facing up), then close
the tray.
Insert a different compact disc.
Turn off the computer, remove the CD-ROM
drive and reinsert it.
Troubleshooting 2-21