Dell 1800FP User Manual page 44

One Year Dell Manufacturer End-User Guarantee European Union, Norway and Switzerland
Guarantee
DELL Products, Raheen Industrial Estate, Limerick, Ireland (DELL) warrants to the end-user in accordance with the following
provisions that its branded hardware products, purchased by the end-user from a DELL company or an authorized DELL
distributor, in the European Union, Norway or Switzerland, will be free from defects in materials, workmanship and design
affecting normal use, for a period of one year as of the original purchase date. Products for which proper claims are made will,
at DELL's option, be repaired or replaced at DELL's expense.
Exclusions
This Guarantee does not apply to defects resulting from: improper or inadequate installation, use or maintenance; actions or
modifications by unauthorized third parties or the end-user; accidental or wilful damage or normal wear and tear.
Making a claim
Claims must be made in the European Union, Norway or Switzerland, by contacting the point of sale or any DELL office within
the guarantee period. The end-user must always supply proof of purchase, indicating name and address of the seller, date of
purchase, model and serial number, name and address of the customer and details of symptoms and configuration at time of
malfunction, including peripherals and software used. Otherwise, DELL may refuse the guarantee claim. Upon diagnosis of a
warranted defect, DELL will make arrangements, and pay for ground freight and insurance to and from DELL repair/
replacement centre. End-user must ensure defective product is available for collection properly packed in original or equally
protective packaging together with details listed above and the return number provided to the end-user by DELL.
Limitation and Statutory Rights
DELL makes no other warranty, guarantee or like statement other than as explicitly stated above and this Guarantee is given
in place of all other guarantees whatsoever, to the fullest extent permitted by law. In the absence of applicable legislation, this
Guarantee will be the end-user's sole and exclusive remedy against DELL or any of its affiliates, and neither DELL nor any of
its affiliates shall be liable for loss of profit or contracts, or any other indirect or consequential loss arising from negligence,
breach of contract, or howsoever.
This Guarantee does not impair or affect mandatory statutory rights of the end-user against and/or any rights resulting from
other contracts concluded by the end-user with DELL and/or any other seller.
General Provisions
DELL MAKES NO EXPRESS WARRANTIES OR CONDITIONS BEYOND THOSE STATED IN THIS WARRANTY
STATEMENT. DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW LIMITATIONS ON IMPLIED
WARRANTIES OR CONDITIONS, SO THIS LIMITATION MAY NOT APPLY TO YOU.
DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND
REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL
RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO
JURISDICTION).
DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS WARRANTY STATEMENT OR
LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR
PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE.
SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE PRECEDING EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.
These provisions apply to Dell's limited three-year warranty only. For provisions of any service contract covering your system,
refer to your invoice or the separate service contract that you will receive.
NOTE: If you chose one of the available warranty and service options in place of the standard limited three-year
warranty described in the preceding text, the option you chose will be listed on your invoice.
"Total Satisfaction" Return Policy (U.S. and Canada Only)
If you are an end-user customer who bought new products directly from a Dell company, you may return them to Dell within 30