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Installing firmware
Fortinet periodically releases FortiVoice Gateway firmware updates to include enhancements
and address issues. After you have registered your FortiVoice Gateway, FortiVoice Gateway
firmware is available for download at http://support.fortinet.com.
New firmware can also introduce new features which you must configure for the first time.
For information specific to the firmware release version, see the Release Notes available
with that release.
In addition to major releases that contain new features, Fortinet releases patch releases that
resolve specific issues without containing new features and/or changes to existing features. It
is recommended to download and install patch releases as soon as they are available.
Before you can download firmware updates for your FortiVoice Gateway, you must first
register your FortiVoice Gateway with Fortinet Technical Support. For details, go to
http://support.fortinet.com/
This section includes:
•
Testing firmware before installing it
•
Installing firmware
•
Clean installing firmware
Testing firmware before installing it
You can test a new firmware image by temporarily running it from memory, without saving it to
disk. By keeping your existing firmware on disk, if the evaluation fails, you do not have to
re-install your previous firmware. Instead, you can quickly revert to your existing firmware by
simply rebooting the FortiVoice Gateway.
To test a new firmware image
1. Connect your management computer to the FortiVoice Gateway console port using an
RJ-45 to DB-9 serial cable or a null-modem cable.
2. Initiate a connection from your management computer to the CLI of the FortiVoice Gateway.
3. Connect port1 of the FortiVoice Gateway directly or to the same subnet as a TFTP server.
4. Copy the new firmware image file to the root directory of the TFTP server.
5. Verify that the TFTP server is currently running, and that the FortiVoice Gateway can reach
the TFTP server.
To use the FortiVoice Gateway CLI to verify connectivity, enter the following command:
where 192.168.2.99 is the IP address of the TFTP server.
Enter the following command to restart the FortiVoice Gateway:
Fortinet Technologies Inc.
or contact Fortinet Technical Support.
execute ping 192.168.2.99
execute reboot
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FortiVoice Gateway 5.3.6 Administration Guide
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