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Introduction
Welcome, and thank you for selecting Fortinet products.
The FortiVoice Gateway is a simple solution for adding analog phone lines to your SIP server
enabled PBX. With the easy to use and intuitive web interface, you can quickly create rules that
allow calls from analog lines, connected to the FortiVoice Gateway FXO ports, to communicate
directly to your SIP server enabled PBX. The FortiVoice Gateway also offers various usage
tracking options, such as call statistics and call detail records, so you can monitor the calls
coming through the system.
This document describes how to configure and use the FortiVoice Gateway through the
web-based manager.
This topic includes:
•
Registering your Fortinet product
•
Training
•
Documentation
•
Scope
•
Conventions
Registering your Fortinet product
Before you begin, take a moment to register your Fortinet product at the Fortinet Technical
Support web site, https://support.fortinet.com.
Many Fortinet customer services, such as firmware updates and technical support,
require product registration.
For more information, see the Fortinet Knowledge Base article
Questions.
Customer service & technical support
Fortinet Technical Support provides services designed to make sure that you can install your
Fortinet products quickly, configure them easily, and operate them reliably in your network.
To learn about the technical support services that Fortinet provides, visit the Fortinet Technical
Support web site at https://support.fortinet.com.
You can dramatically improve the time that it takes to resolve your technical support ticket by
providing your configuration file, a network diagram, and other specific information. For a list of
required information, see the Fortinet Knowledge Base article
Training
Fortinet Training Services provides classes that orient you quickly to your new equipment, and
certifications to verify your knowledge level. Fortinet provides a variety of training programs to
serve the needs of our customers and partners world-wide.
To learn about the training services that Fortinet provides, visit the Fortinet Training Services
web site at http://training.fortinet.com, or email them at training@fortinet.com.
Fortinet Technologies Inc.
Page 5
FortiVoice Gateway 5.3.6 Administration Guide
Registration Frequently Asked
Technical Support
Requirements.
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