Audio; Overall Functioning; Productivity Suite - Polycom SoundStation IP 5000 User Manual

Audio

Symptom
The speaker has no audible
sound.

Overall Functioning

Symptom
The phone is malfunctioning.

Productivity Suite

Symptom
You're trying to access Corporate
Directory, but it isn't available on
your phone.
Problem
Speaker volume is low.
Problem
The phone may need to be
restarted.
Problem
The license isn't installed on your
phone or it has expired.
®
User Guide for the Polycom
Corrective Action
Adjust the speaker volume. During a call,
press
Corrective Action
Restart the phone:
Note: If your phone malfunctions, you may
be able to restore normal operation
without restarting it. Before you restart
your phone, contact your system
administrator.
• Press
Settings > Basic > Restart Phone.
The Restart Phone screen displays.
The message "Are you sure?"
displays. To restart the phone, press
the Yes soft key.
The restart process begins. The process
ends when the idle screen displays.
Corrective Action
Do the following:
1. Press
Status > Licenses.
2. From the Licenses screen, verify that
Corporate Directory has a valid
license.
®
SoundStation IP 5000 Phone
to adjust the volume.
, and then select
, and then select
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