Executive Busy Override - Panasonic KX-NS500 Features Manual

2.10.2 Executive Busy Override

2.10.2 Executive Busy Override
Description
Allows an extension user to interrupt an existing call to establish a three-party conference call.
Executive Busy Override Deny:
It is possible for extension users to prevent their calls from being intercepted by another extension user.
One-touch Executive Busy Override:
Extension users can perform Executive Busy Override by simply pushing the S-CO button of a call in progress
without entering a feature number. This feature can be enabled through system programming.
Caller Information before Executive Busy Override:
A PT/PS user, such as a boss, can confirm the caller information of a call to another extension using a DSS
button before performing Executive Busy Override.
After pressing the corresponding DSS button, and while hearing the busy tone, the user can check the
caller's information on the LCD. Then, the user can interrupt the call (Executive Busy Override), if necessary.
Conditions
[General]
•
COS programming determines the extension users who can use Executive Busy Override and set
Executive Busy Override Deny.
•
This feature does not work when the busy extension is in one of the following conditions:
a.
Executive Busy Override Deny or Data Line Security (® 2.11.5 Data Line Security) has been set.
b.
While being monitored by another extension (® 2.10.3 Call Monitor).
c. While receiving OHCA (® 2.10.4.3 Off-hook Call Announcement (OHCA), ® 2.10.4.4 Whisper
OHCA).
d.
During a Conference call (® 2.14 Conference Features).
e.
During a doorphone call (® 2.18.1 Doorphone Call).
f.
While Live Call Screening (LCS) or Two-way Record is activated (® 3.2.2.16 Live Call Screening
(LCS) and 3.2.2.30 Two-way Record/Two-way Transfer).
g.
During Consultation Hold.
•
This feature is not available for a trunk-to-trunk call via DISA.
[One-touch Executive Busy Override]
•
Automatic Callback Busy cannot be used on trunks that have this feature enabled (® 2.10.1 Automatic
Callback Busy (Camp-on)).
PC Programming Manual References
10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan—Main—Features—
Set / Cancel
10.6.3 PBX Configuration—[2-6-3] System—Numbering Plan—B/NA DND Call Feature—
Override
10.7.1 PBX Configuration—[2-7-1] System—Class of Service—COS Settings—Executive
→ Executive Busy Override
→ Executive Busy Override Deny
10.9 PBX Configuration—[2-9] System—System Options—Option 1—
Override by SCO key
158 Feature Guide
Executive Override Deny
Executive Busy
PT Operation—One-touch Busy