Panasonic KX-NS500 Features Manual page 224

2.16.3 Built-in Simplified Voice Message (SVM)
Messaging system. (® Section 3 Unified Messaging System) You can use SVM feature and the Unified
Messaging system simultaneously.
Conditions
[General]
•
This feature will function using the preinstalled MPR card.
•
The maximum number of voice messages (not including greeting messages) that can be recorded for an
extension can be set between 1 and 100 through system programming. (Default: 10)
•
The Message button or Message/Ringer Lamp will light when an incoming call is answered by this feature.
However, if a message is not left by the caller, the light will turn off when the call has ended.
•
It is not possible to back up the SVM Log, recorded voice messages or greeting messages. If the PBX is
initialised, all this information is cleared.
•
When using the MPR card, this feature can be disabled for each extension through system programming.
This can be useful for only allowing certain users (e.g., bosses, executives, etc.) access to the limited
capacity of recorded voice messages for this feature. When this feature is disabled, all the recorded voice
messages and greeting messages for the extension will be cleared.
•
The voice messages for an extension will be cleared when the extension is checked out using the
Hospitality feature (® 2.23.1 Hospitality Features—SUMMARY). However, greeting messages will not be
cleared.
•
An extension is able to receive calls even while a voice message is being recorded in that extension's
message box.
•
If an extension user tries to access this feature when it is already being accessed by two other users, the
user will hear a busy tone.
•
If an extension user tries to clear a voice message shown on the display while the message box is already
in use, the extension user will hear a notification tone.
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Voice message recording will stop when:
a.
a caller hangs up.
b.
the recording time for the voice message reaches the preprogrammed limit. (120 seconds)
c.
the recording space reaches the limit.
In cases b and c, the caller will hear a notification tone, and the line will be disconnected.
•
New voice messages cannot be recorded in a message box when:
a.
the total recording time or number of voice messages exceeds the limit.
b.
the number of voice messages for an extension exceeds the limit.
c.
the destination of a call has been changed more than once.
d.
the desired message box is already in use by another user.
e.
a call is received at an ICD Group, and the message box of the first extension assigned to that group
is not available, or no extension is assigned as the first member of the group.
•
Recording Greeting Messages
If an extension user tries to record a new greeting message to his message box when the total recording
time or number of messages has reached its limit, the user will hear a reorder tone.
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Display Lock
A display PT user can lock the SVM Log display to prevent the user's information from being viewed and
voice messages from being played back at any extension through personal programming (Display Lock).
In this case, the Incoming/Outgoing Call Log displays and the Personal Speed Dialling number display are
also locked. An extension personal identification number (PIN) (® 2.24.1 Extension Personal Identification
Number (PIN)) is required to lock/unlock the display.
•
Moving From SVM to DISA
When a call is answered by SVM but the caller wants to call another extension instead of leaving a
message, it is possible to access DISA (DISA OGM 01 will be played) by dialling the Operator Call feature
number. This allows the caller to call another extension via DISA or access the DISA AA service.
224 Feature Guide