Paper Jam Message Stays On; Jams During Automatic 2-Sided Printing; Print-Quality Problems - Xerox VersaLink C505 User Manual

Probable Causes
Envelopes are loaded incorrectly.
Envelopes are wrinkling.

Paper Jam Message Stays On

Probable Causes
Some paper remains jammed in the printer.
One of the printer doors is open.
Note
Check for, and remove, torn pieces of paper in the paper path.

Jams During Automatic 2-Sided Printing

Probable Causes
Using paper of the wrong size, thickness, or
type.
Paper is loaded in the wrong tray.
Tray is loaded with mixed paper.

Print-Quality Problems

Your printer is designed to produce consistently high-quality prints. If you observe
print-quality problems, use the information in this section to troubleshoot the problem.
For more information, go to www.xerox.com/office/VLC505support.
® ®
Xerox VersaLink C505 Multifunction Printer
User Guide
Solutions
You can print envelopes from the Bypass tray
or Tray 1.
For details, refer to Envelopes.
• The heat and pressure of the laser printing
process can cause wrinkling.
• Use supported envelopes. For details, refer
to Guidelines for Printing
Note
When you load envelopes long-edge feed, en-
sure that you specify landscape orientation in
the print driver.
Solutions
Recheck the media path and make sure that
you have removed all of the jammed paper.
Check the doors on the printer. Close any door
that is open.
Solutions
Use paper of the correct size, thickness, or type.
For details, refer to Supported Paper Types and
Weights for Automatic 2-Sided
Ensure that paper is loaded into the correct
tray. For details, refer to Supported
Load the tray with only one type and size of
paper.
Troubleshooting
Envelopes.
Printing.
Paper.
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