Touch Mat Problems; Projection Remains When The Touch Mat Is Removed - HP Sprout Pro Maintenance & Service Manual

Table of Contents

Advertisement

2.
Slide the mouse power button to the right to turn on the mouse (1).
3.
On the keyboard, press and hold the Connect button (3) for 5 to 10 seconds, until the light on the mouse
(2) lights up or stops flashing. To confirm the connection, move the mouse and check for a response on
the screen.

Touch mat problems

Projection remains when the touch mat is removed.

1.
Restart HPPCSERVICE:
a.
Press ctrl+alt+delete.
b.
Select Task Manager, and then select the Services tab.
c.
In the Name column, select HPPCSERVICE.
d.
Right-click HPPCSERVICE, and then select Stop.
e.
Right-click HPPCSERVICE, and then select Start.
2.
Select the Power icon, and then select Restart.
– or –
Press and hold the power button on Sprout for 5 or more seconds to turn off Sprout, and then press the
power button to turn on Sprout.
82
Chapter 7 Troubleshooting

Advertisement

Table of Contents
loading

Table of Contents