Post Numeric Codes And Text Messages - HP Sprout Pro Maintenance & Service Manual

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POST numeric codes and text messages

This section covers those POST errors that have numeric codes associated with them. The section also
includes some text messages that may be encountered during POST.
NOTE:
The computer will beep once after a POST text message is displayed on the screen.
Control panel message
101-Option ROM Checksum Error
103-System Board Failure
162-System Options Not Set
163-Time & Date Not Set
163-Time & Date Not Set
164-MemorySize Error
164-MemorySize Error
92
Chapter 9 POST error messages
Description
System ROM checksum.
DMA or timers.
Configuration incorrect.
RTC (real-time clock) battery may need to
be replaced.
Invalid time or date in configuration memory.
RTC (real-time clock) battery may need to
be replaced.
CMOS jumper may not be properly installed.
Memory amount has changed since the last
boot (memory added or removed).
Memory configuration incorrect.
Recommended action
1.
Verify the correct ROM.
2.
Flash the ROM if needed.
3.
Clear CMOS. (See Appendix B,
security and resetting CMOS
on page
101.)
4.
Replace the system board.
1.
Clear CMOS. (See Appendix B,
security and resetting CMOS
on page
101.)
2.
Replace the system board.
Run Computer Setup and check the
configuration in Advanced > Onboard Devices.
Reset the date and time under Control Panel. If
the problem persists, replace the RTC battery.
See the Removal and Replacement section for
instructions on installing a new battery, or
contact an authorized dealer or reseller for RTC
battery replacement.
Reset the date and time under Control Panel
(Computer Setup can also be used). If the
problem persists, replace the RTC battery. See
the Removal and Replacement section for
instructions on installing a new battery, or
contact an authorized dealer or reseller for RTC
battery replacement.
Check for proper placement of the CMOS jumper
if applicable.
Press the
F1
key to save the memory changes.
1.
Run Computer Setup or Windows utilities.
2.
Make sure the memory module(s) are
installed properly.
3.
If third-party memory has been added,
test using HP-only memory.
4.
Verify proper memory module type.
Password
Password

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