Planar Clean Screen C3012T User Manual

Integrated computer with lcd color display
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Planar Clean Screen
PC
User's Manual
Model Numbers C3012T and C3013T

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Summary of Contents for Planar Clean Screen C3012T

  • Page 1 Planar Clean Screen ™ User’s Manual Model Numbers C3012T and C3013T...
  • Page 2 PLANAR CLEAN SCREEN ™ Integrated Computer with LCD Color Display USER’S MANUAL Model Numbers C3012T and C3013T Document Part Number 025000500 Copyright 1997 © Planar Advance, Inc. All rights reserved.
  • Page 3 This publication may not be reproduced, stored in a retrieval system, or transmitted by any means without prior written permission of Planar Systems, Inc. Clean Screen is a trademark and Planar and The Definition of Quality are registered trademarks of Planar Systems, Inc. IBM is a registered trademark of International Business Machines Corporation.
  • Page 4: Regulatory Information

    U.S. Federal Communications Commission (FCC) Requirements The Planar Clean Screen PC has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide rea- sonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 5: Place Of Repair Or Replacement

    Place of Repair or Replacement In order to obtain service under this warranty, Buyer must notify Planar of the defect before expi- ration of the warranty period and request a “Return Material Authorization Number.” If the con- figuration has been modified in any manner, the product must be returned to its original config- uration before any warranty service will be performed by Planar.
  • Page 6: Table Of Contents

    Table of Contents Regulatory Information U.S. FCC Requirements ........... iii Warranty Information Commencement of Warranty .
  • Page 7 Cleaning Tips ............30 Planar Clean Screen PC User’s Manual .
  • Page 8 Table of Contents REFERENCE GUIDE ........... . 31 Appendix A: Product Specifications General Specifications .
  • Page 9: Installation Guide

    Services Department professionals. We are not going to tell you things you already know about PCs. We will cover what is unique about a Planar Clean Screen PC and what you need to know to successfully install and set them up. We encourage you to look through the entire manual before you begin.
  • Page 10: Safety Instructions

    External floppy drive Safety Instructions Your Planar Clean Screen PC has been designed, assembled, and inspected to ensure both the highest quality product and greatest level of safety for the user. To maintain both quality and safety, you must follow the instructions in the manual and the following safety guidelines.
  • Page 11: Front Panel

    Connections (Bottom) Parallel Power Interface Switch or Printer Port AT Keyboard Com B Connection Port Figure 2 Planar Clean Screen PC User’s Manual Push-Button Brightness Control Power Com A Speaker Output Jack Connection Port (32 to 300 Ohms) Floppy Drive Connector...
  • Page 12: Chapter One: The Installation Express

    Chapter One: The Installation Express If you are an experienced technician and have already installed Clean Screen PCs before, then check out Chapter One: The Installation Express. It covers the major steps. If you are the least bit unsure of any step, please resume reading the rest of the manual. 1.
  • Page 13: Chapter Two: The Clean Screen Pc

    Chapter Two: The Clean Screen PC Welcome Thank you for purchasing Planar’s Clean Screen color LCD personal computer, an IBM patible PC integrated with a full color LCD VGA display. The Clean Screen PC combines Pentium ® performance with state of the art display technology to offer the most advanced, rugged, and lightweight PC system commercially available.
  • Page 14: Front Panel

    The Clean Screen PC does not include an integrated floppy disk. There is provision for exter- nally accessing a floppy disk drive through a custom connector. This is for diagnostic and ser- vice use only. Front Panel Flat Panel color LCD TFT display ranging from 12.1 inch to...
  • Page 15: Back Housing

    Battery (Rayovac BR2335 or equivalent) Standoffs (DO NOT REMOVE) Figure 7 Planar Clean Screen PC User’s Manual Fuse (F1), 10.0A Schurter 001.1014 or (F5), 10.0A Bussman GDA-10A on newer units T-Bar (DO NOT REMOVE) 2.5" Hard Disk Twelve T25 Torx screws...
  • Page 16 Do not remove the T-Bar or the standoffs. Their removal is not necessary to install or replace the ISA card, battery, hard disk, memory, or EP-1 module. The display unit contained beneath the motherboard uses high voltages. The display unit is not field serviceable and its connections are easily damaged.
  • Page 17: Chapter Three: Hardware Installation And Replacement

    Chapter Three: Hardware Installation and This chapter refers to installing or replacing options within the Clean Screen itself. Instructions on installing the Clean Screen onto a standard Planar mounting option will come with the mount- ing equipment itself. Removing the Back Housing Figure 8 Power down unit first and disconnect it from the power source.
  • Page 18: Installing An Isa Adapter Card

    Installing an ISA Adapter Card Figure 9 Do not remove the T-Bar or standoffs. 1. Remove the back housing as above. 2. Remove the blank metal spacer from the ISA panel slot using the T10 torx driver. 3. Locate the ISA connection beneath the T-Bar. 4.
  • Page 19: Installing Memory

    The SO DIMM module will only insert one way into the socket; do not force it. If you meet with resistance, check the orientation of the module. Planar Clean Screen PC User’s Manual SO DIMM bank 0 SO DIMM bank 1...
  • Page 20: Replacing The Hard Disk Drive

    Replacing the Hard Disk Drive (T10) 4-42 x ⁄ (4) screws securing the adapter bracket to the mother board Figure 11 Removing the existing hard disk 1. Remove the back housing as above. 2. Locate the hard disk under the T-Bar. 3.
  • Page 21: Replacing The Battery

    CMOS settings saved in your flash memory. See Chapter Five: BIOS Setup for details. Technical Note: Before removing the battery you must ensure the CMOS is backed up in flash memory. See Chapter Five: BIOS Setup. Planar Clean Screen PC User’s Manual...
  • Page 22: Replacing The Fuses

    Replacing the Fuses Fuse (F1) Schurter 001.1014, 10A; or Fuse (F5) Bussman GDA-10A, 10A Figure 13 Use only the fuses specified below to prevent damage to the Clean Screen. Fuses: F1 Schurter 001.1014, 10 A F2 Schurter 3402.0012, 2 A F5 Bussman GDA-10A, 10 A 1.
  • Page 23: Mounting The Clean Screen

    1. Use the drawing above to create a template for greater accuracy in locating the mounting holes on your hardware. 2. Mount the Clean Screen in such a way as to NOT block the rear cooling vents. Planar rec- ommends a minimum of 1" rear clearance.
  • Page 24: Chapter Four: System Setup

    The connector will only allow use of a Planar 3.5" external floppy drive and is intended only for diagnostic and service use. If you need to load drivers for your operating system or other programs, you will need to obtain the correct drive.
  • Page 25: Power Supply

    If you will be using AC power, you will need to use the AC power supply adapter that was packed with your Clean Screen. If you will be using a Planar mounting stand with batteries, you will use its power connector.
  • Page 26: Setup ()

    Setup (<F2>) When the screen first writes, press <F2> on the keyboard to enter the CMOS Setup menu. Refer to the next chapter for details. Driver Overview If you ordered the Clean Screen PC with an operating system pre-loaded, then the display dri- vers will already be loaded on the hard disk.
  • Page 27: Chapter Five: Bios Setup

    There are four menus: Main, Advanced, Power, and Exit. Note that item specific Help is pro- vided whenever an item is selected. In this manual we will only detail the more important sub-menus and choices. Planar Clean Screen PC User’s Manual...
  • Page 28: Main Menu

    Main Menu Figure 17 — Main BIOS Setup menu. The first screen you’ll see is the Main menu. System Time and System Date These values are changed by moving to each field and typing in the desired entry. The TAB key moves from hours to minutes to seconds, or from months to days to years.
  • Page 29: System Memory

    This field is not editable and displays the amount of conventional memory (below 1 MB). No user interaction is required. Extended Memory This field is not editable and displays the amount of extended memory (above 1 MB). No user interaction is required. Planar Clean Screen PC User’s Manual...
  • Page 30: Boot Sequence Sub-Menu

    Boot Sequence Sub-Menu (under Main Menu) The Boot Sequence sub-menu accesses Boot Options. Figure 18 — Boot Sequence sub-menu. Boot Delay This option sets the system to delay booting for a time period in seconds. It allows for long startup times on boot devices that spin up slowly, and it ranges from 0–255 seconds. The default is 0 seconds.
  • Page 31: Floppy Check

    This option is used to enable or disable a summary of the system configuration, which displays before the operating system starts to load. To speed up booting, the summary screen should be disabled. The default is Enabled. Planar Clean Screen PC User’s Manual...
  • Page 32: Advanced Menu

    Advanced Menu The Advanced menu contains settings for integrated peripherals, memory shadow, cache, and large disk access mode. Figure 19 — Advanced menu. Integrated Peripherals Sub-Menu The Integrated Peripherals sub-menu allows configuration of the onboard I/O ports, touch screen, and IDE controller. Advanced Chipset Control Sub-Menu This option selects the Advanced Chipset Control sub-menu in order to configure the chipset.
  • Page 33 This option selects the number of bytes to copy from the FBD into shadow memory. BIOS exten- sion sizes can be selected in 8 KB increments from 2000H through 10000H. The default is 2000H. Planar Clean Screen PC User’s Manual...
  • Page 34: Integrated Peripherals Sub-Menu

    Integrated Peripherals Sub-Menu The options in this sub-menu configure the onboard serial and parallel ports and disk controllers. Figure 20 — Integrated Peripherals sub-menu. COM A This option configures the serial port labeled on the front panel as COM A. The choices for I/O base addresses and IRQs are: Disabled;...
  • Page 35 This option is used to configure the touch panel serial port IRQ. The IRQ choices are: Disabled; IRQ3; IRQ4; IRQ5; IRQ7; IRQ9; IRQ10; and IRQ11. The default is Disabled. Local Bus IDE Adapter This option enables or disables the onboard PCI bus IDE hard disk controller. The default is Enabled. Planar Clean Screen PC User’s Manual...
  • Page 36: Power Menu

    Power Menu The options in this menu provide control over the power management facilities. Only about half of the Power menu screen entries are actually visible at any one time; however, for illustrative purposes, all of the Power menu entries are listed and annotated below. System BIOS Power Management supported states are: Fully On, Standby mode (partial power reduction), and Suspend mode (maximum power reduction).
  • Page 37 Event allows the system to run at full speed for the duration of the specified IRQ. Note that no such event is associated with IRQ2. Table 5.1 IRQ Standby Default Table Planar Clean Screen PC User’s Manual DEFAULT Disabled Auto...
  • Page 38 Standby Wakeup Events This option enables or disables the ability of the keyboard or mouse to cause a Standby Wakeup Event—i.e., this option allows keyboard or mouse activity to return the system to full speed. Keyboard This option enables or disables the Standby Wakeup Event for the keyboard. The default is Enabled.
  • Page 39: Exit Menu

    This option immediately saves current Setup settings to CMOS RAM and into FBD main block #1. Restore CMOS from Flash This option immediately restores CMOS RAM and updates current Setup settings from FBD main block #1. Planar Clean Screen PC User’s Manual...
  • Page 40 Restore Condition This option determines under what conditions the System BIOS will restore CMOS RAM from FBD main block #1 when booting. The restore conditions are: Always; Never; and Bad CMOS. The default is Never. After replacing the CMOS battery you can replace the lost information by setting this parameter to Always or Bad CMOS and then exiting and rebooting.
  • Page 41: Chapter Six: Care And Cleaning

    Although such cleaning should be perfectly safe, we nevertheless recommend cutting power to the unit whenever possible before cleaning. Although the Clean Screen and its power supply meet UL2601 standards, your peripherals or wall socket may not. Planar Clean Screen PC User’s Manual...
  • Page 42: Reference Guide

    REFERENCE GUIDE Appendix A: Product Specifications General Specifications The Clean Screen PC is an IBM compatible PC integrated with a color LCD screen. Utilizing Intel’s Pentium processing power, the Clean Screen PC supports up to 128 MB of memory and can use most 2.5"...
  • Page 43: External Serial Ports

    The port includes +12 V and +5 V to power the disk drive, which will be cur- rent limited by Raychem Polyfuses to 1 A max. The connector for this port is unique to the Clean Screen, so a Planar supplied drive with custom cables should be used. Only pre-formatted diskettes should be used.
  • Page 44: Environmental Specifications

    Environmental Specifications Operating Temperature Operating Humidity Operating Shock EMI Standards Conducted Limits UL and C-UL Safety Certification (File# E186047) United States Standards Canadian Standards EC Conformity for Electrical Safety Standards Connectors Power Supply The Clean Screen is available with either a low leakage UL2601 listed supply for use in North America (90–120 VAC at 57–63 Hz) or a European (200–240 VAC at 47–53 Hz) TUV listed switching power supply.
  • Page 45: Appendix B: Programming Interface

    IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 D indicates factory default, X indicates optional or available IRQs Planar Clean Screen PC User’s Manual Region DRAM VGA memory Shadowed VGA BIOS Unused — Available for ISA bus BIOS Setup Shadowed System ROM BIOS...
  • Page 46: Dmas

    DMAs PCS PC-compatible DMA channels: DMA0 8-bit DMA1 8-bit DMA2 8-bit DMA3 8-bit DMA4 DMA5 16-bit DMA6 16-bit DMA7 16-bit I/O Address List Never attempt to access an I/O address for which no device exists. I/O Address 0000 to 000F 0020 to 0021 0040 to 0043 0060 to 0064...
  • Page 47: Appendix C: Troubleshooting

    If this type of error occurs, refer to the error codes and messages listed at the end of this chapter. Confirm that the operating system has loaded. Planar Clean Screen PC User’s Manual...
  • Page 48: Boot Failures

    Boot Failures The System BIOS attempts to display an error message on the display and halts when it encounters the following error conditions. 1. Fixed disk error Causes: • No drive connected • Configured for 0 cylinders • Controller reset failed •...
  • Page 49: Problems At Initial System Startup

    This can corrupt or destroy data files. If you are experiencing voltage spikes on the power line, install a surge suppressor between the power outlet and the system power cord. ______ Try reseating the SO DIMMs. Planar Clean Screen PC User’s Manual...
  • Page 50: Problems Running New Application Software

    Problems Running New Application Software Problems that occur when you install or run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly. In some instances newly installed software may affect a previously installed software package. Go through the checklist below to see if the situation is one that may be easily corrected.
  • Page 51: Problems Operating Pcmcia Cards

    ______ Has the PCMCIA driver been enabled? ______ Does your PCMCIA card conform to PCMCIA 2.1/JEIDA 4.1 standards? Check the documentation that came with the card. ______ Check IRQ configuration. ______ Check memory address range. Planar Clean Screen PC User’s Manual...
  • Page 52: Problems And Suggestions

    Problems and Suggestions Contact your service representative if the suggested actions do not solve the problem. What happens Application software problems Characters on-screen are distorted or incorrect Characters do not appear on screen CMOS RAM settings are wrong Diskette drive light does not go on when drive is in use or is tested by POST Hard drive light does not go on when drive is in use or is tested by POST...
  • Page 53 Power-on light does not go on Prompt doesn’t appear after system boots System halts before completing POST System over temperature error Planar Clean Screen PC User’s Manual What to do Check AC power receptacle. Check plug into power adapter. Check plug into Clean Screen head.
  • Page 54: Error And Information Messages

    Floppy Drive A: Failure Floppy Drive B: Failure Explanation 3 times) Hardware error. Unplug the Clean Screen and 1 times) contact your Planar Customer Service Center. 3 times) 1 times) 3 times) 3 times) 1 times) Error in the address decoding circuitry on the board.
  • Page 55 Slave DMA Controller Error Slave Interrupt Controller System Memory Size Mismatch Timer Channel 2 Error Planar Clean Screen PC User’s Manual Explanation Gate A20 on the keyboard controller is not working. Call for service. The BIOS can read the disk in floppy drive A, but cannot boot the system.
  • Page 56: Pci Configuration Status And Error Messages

    PCI Configuration Status and Error Messages The following PCI messages are displayed as a group with bus, device, and function information. Message Floppy Disk Controller Resource Conflict NVRAM Checksum Error, NVRAM Cleared NVRAM Cleared By Jumper NVRAM Data Invalid, NVRAM Cleared Parallel Port Resource Conflict PCI Error Log is Full PCI I/O Port Conflict...
  • Page 57: Resetting The System

    You can also reset the system by shutting the system power off and then powering back up. To do this: 1. Turn the power off. 2. Wait at least 20 seconds. 3. Turn the power on. 4. The system powers up and immediately begins the power-on self test (POST). Planar Clean Screen PC User’s Manual...
  • Page 58: Appendix D: Touch Screen (Optional)

    Appendix D: Touch Screen (optional) CMOS Configuration If your Clean Screen has the optional touch screen installed you will need to enter into CMOS Setup (press <F2>) and configure your touch screen controller. Figure D.1 — Integrated Peripherals sub-menu. 1. Select the Advanced menu. 2.
  • Page 59: Appendix E: Technical Support

    In-transit damage is not covered by the warranty. We suggest you always insure your shipment. Planar will only pay for the return shipment by surface transportation. It is the responsibility of the sender to prepay transportation charges.
  • Page 60 U.S. & Canada: Planar Display Solutions 13950 SW Karl Braun Dr. P.O. Box 4001 Beaverton, Oregon 97076 -4001 Tel: (503) 614 - 4100 Fax: (503) 614 - 4194 11/97 European & Far East Sales: Planar International Ltd. Olarinluoma 9 P.O. Box 46...

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