Single Windows Server Support - Avaya IP500 Installation Manual

9.14.13 Single Windows Server Support

The following scenarios are supported for combining IP Office server applications onto a single server PC.
In all cases, the individual requirements of each application as if installed on a separate server are still applicable. Also,
depending on the application combination, additional restrictions and requirements may be applied as detailed below.
Voicemail Pro
1. 16 Ports
2. 8 Ports
(4 TTS)
3. 16 ports
(8 TTS)
· Voicemail Pro includes UMS, VB Scripting and 3rd party database operation. It also includes the installation of
ContactStore if required.
· Both ContactStore and one-X Portal for IP Office use Tomcat servers as part of the application. For scenarios with
both installed, the redirect port setting of the ContactStore's Tomcat server should be configured to a port other
than 8080.
· The supported virtual servers are:
· VMWare Server.
· Microsoft Virtual Server 2005 R2.
· Microsoft Server Hyper-V.
· When used in a virtual server configuration, Customer Call Reporter and one-X Portal each require a 2GB RAM
virtual machine. Voicemail Pro and ContactStore each require a 1GB RAM virtual machine.
IP500/IP500 V2 Installation
IP Office 8.0
Customer Call one-X Portal for IP
Reporter
150 Agents
– 50 Simultaneous
50 Agents 150 Simultaneous
Minimum IP
Office Office Release
– Release 5.0
Release 6.0
users.
Release 6.0
users.
15-601042 Issue 25i (03 January 2013)
Minimum PC
Specification
As per each
application.
2GHz Dual Core, 4GB
RAM, Windows 2008
Server (32 or 64-bit).
2GHz Quad Core, 6GB
RAM, Windows 2008
64-bit.
CCR run in Windows
2003 on a virtual
server.
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